1. IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru www.samitam.ru

2. ITAM – IT asset accounting

3. ITAM - IT asset management Acquisition - budgeting - demand management; - coordination; - purchase; - delivery; - users training; Lifecycle management -installation/uninstallation; - modernization; - technical support; - location management Disposal - recycling; - shutdown; - data destruction Solution for physical accounting, financial management and treaty obligation during the whole lifecycle of IT asset

4. What for? Cost optimization on usage of assets during all lifecycle Requirements compliance of external and internal regulators (essentially, risks management) IT assets and business requirements mapping (amount, necessary functionality, cost etc.)

5. SAM — the main part of ITAM Software requires: qualitative identification recognition of bundles consistent license compliance verification upgrade/downgrade management version/release management standardization Software has: Different types of licenses upgrade/downgrade rules different usage scenarios/models (terminal, virtualization, SaaS etc.)

6. ITAM — a place in IT management system Service Desk User configuration data Location data IT Governance Needs estimation data Data for negotiations with vendors/suppliers manageability Investment Analysis ROI calculation data TCO calculation data Financial risks minimization IT Security Control of unauthorized devices Control of unauthorized applications installations/launch Decrease of legal risks

7. ITAM — step by step IT-asset management IP Devices Non IP devices Discovery Software identification Hardware identification Identification of licenses compliance of physical location Verification user-device-software contract information financial information workflow/business process Management

8. Discovery of deices with IP Asset Manager Or own agent

9. Discovery of devices not connected to LAN Agents are installed from the flash-drive Inventory ID

10. Identification of physical location PC name User № of socket Number of socket complies to number on patch-panel. If change - notification

11. Software identification Registry Executable file WMI Software library Licenses

12. License compliance B Verification Inventory DB

13. Hardware identification inventory IDPC nameResponsible userJob titledepartment/division/business

14. Requirements to the automation tool Software management Software recognition/identification quality Recognition/management of bundles Addition of software description Assignment/reassignment of licenses Software usage monitoring Storage of electronic copies of documentation Hardware management History logging Assignment of the unified identificatior Lifecycle status General Contract management interface Financial management interface Simple integration KPI и Dashboard

15. ITAM – IT governance

16. “ Organizations that practice ITAM have 15% or lower TCO” « Regular management of the IT- Assets lifecycle will reduce cost of each asset for 30 % within the first year and for 5-10 % during each following year » “IT/SAM implementation generated an average 131% return investment” ITAM – implementation advantages “Time savings by having asset management information available to the Service Desk is 5 -10 %” “ 50 % of time spent on a help desk call is determining the user’s PC configuration

17. 1. Wide expertise in the ITAM and SAM market, more than 20 of implemented projects in the companies with more than 1000 PCs; 2. dedicated team; 3. SAM competences confirmed by various vendors; 4. compliance of the services with the international ISO/IEC 19770-1 standard.

18. Ангарский завод полимеров

19. Will be pleasured to answer your questions Vladimir RAZUVAEV Head of Business consulting Department VladimirR@softline.ru +7 903 564 49 75 www.samitam.ru