1. people © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Additional Customer Transactions 2014

2. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Topics Recording Customer Returns and Credits Writing Off a Bad Debt Creating Customer Statements Collecting Sales Tax Creating Sales Reports

3. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Customer Returns and Credits Use Credit Memos in following situations: – Cancel an order that has been invoiced – Returned merchandise – Credit-on-account for a customer – Refunding a customer

4. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Refunding Customers By Check In Credit memo, click Use Credit To and choose Give Refund Issue a Refund window Creates refund check in the checking account and records the Credit Memo

5. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Writing Off a Bad Debt Write off uncollectible invoices with a credit memo – Bad Debt Item Bad Debt is an Other Charge Item linked to Bad Debts expense

6. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Creating Customer Statements Customer statements provide a summary of the activity for an accounts receivable customer during the period you specify

7. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Activating Sales Tax and Setting Preferences

8. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Using Sales Tax Items on Sales Forms The Sales Tax Item calculates the tax for the sale

9. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Setting Up Sales Tax Items

10. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Sales Tax Codes Additional classification for calculating and reporting sales tax Assigned to each product or service item, as well as to each customer. Sales Tax Codes serve two purposes – Indicate whether a specific product or service is taxable or non- taxable – Categorize revenue based on the reason you charged or didn’t charge sales tax.

11. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Using Sales Tax Codes on Sales Forms

12. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Setting up Sales Tax Codes To set up a Sales Tax Code – From the Lists menu select Sales Tax Code List – Select New from the Sales Tax Code menu at the bottom of the list – Enter three character Sales Tax code and description – Each Sales Tax Code has a taxable or non-taxable status

13. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Assigning Sales Tax Codes to Customers Add Sales Tax Code to Customer in the Additional Information tab Default Tax Code on sales forms

14. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Calculating Sales Tax on Sales Forms QuickBooks automatically calculates and tracks sales tax on each sale.

15. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Sales by Customer Summary Report Shows sales to each customer over a given date range Select the Reports menu, then select Sales, and then select Sales by Customer Summary

16. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Sales by Item Report Shows sales of each Item over a given date range Select the Reports menu, then select Sales, and then select Sales by Item Summary

17. © 2013 The Sleeter Group All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks of Intuit Inc. Other parties’ marks are the property of their respective owners. Summary of Key Points Recording Customer Returns and Credits Writing Off a Bad Debt Creating Customer Statements Collecting Sales Tax Creating Sales Reports