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Management Theory: Chapter 9
Planning Tools and Techniques
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Learning Objectives: Become familiar with 6 different sets of tools to aid in effective planning Techniques for assessing the environment Tools for allocating resources Tools for production planning Tools for project planning Techniques for scenario/contingency planning Creativity aids
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Tools for Assessing the Environment
Environmental scanning Forecasting Simulation techniques Delphi Technique Benchmarking
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Tools for Allocating Resources
Budgeting - a numerical plan for allocating resources to specific activities
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Tools for Production Planning
Scheduling Tools Gantt charts “Load” charts Linear programming
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Project Planning Tools
Flow Chart PERT Network Process Decision Program Chart Tree Diagram
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Scenario Planning “Scenarios” are descriptions or stories of possible futures Enhances managerial thinking move from advocacy to exploration Anticipation of change brings faster reaction to uncontrollable events
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Creativity Aids Osborn Model Anatomy of a Creative “Moment”
Four Tools for Creativity
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Creativity Aids Osborn Model Fact-finding Idea-finding
Solution-finding
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Brainstorming Rules Never criticize ideas Display all ideas
defer judgment Display all ideas so team members can see and build on them record each idea as expressed, without interpretation Seek quantity of ideas they breed quality Set a time limit 30 minutes or less
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Creativity Aids Anatomy of a Creative “Moment” Preparation Incubation
Illumination Translation
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Four Tools for Creativity
1. Belief in your own creativity 2. Absence of judgment 3. Precise observation 4. Penetrating questions
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Planning Tools and Techniques Summary
Techniques for assessing the environment Tool for allocating resources - budgeting Tools for production planning - scheduling Project planning tools Scenario/contingency planning Creativity aids
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What’s Next? Wednesday: Paper #1 Due
Planning review for Exam #2 on Friday
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