1. Martin Davies, Director of Training BIFM Training BIFM Scotland FM Conference: "FM - Our Dynamic Future"

2. The Benefits of Training: Giving you the Competitive Edge Martin Davies, Director of Training BIFM Training

3. The Benefits of Training Enhancing performance at work Developing knowledge and skills Raising professional standards and credibility Continuing professional development Life-long learning Nationally recognised qualifications

4. The Benefits of Training But is training effective? FM is a practical discipline Theory as opposed to practice? Some feedback…

5. Enhancing performance at work ‘lots to take away’ ‘my work will definitely benefit from me attending this course’ ‘ideas as to what further processes I can put in place at my work’ ‘lots to apply in the workplace’

6. Enhancing performance at work How do we know if training translates into tangible benefits …to the individual? …to the organisation?

7. Evaluation – Kirkpatrick measures four levels: Reaction of student - what they thought and felt about the training Learning - the resulting increase in knowledge, capability Behaviour - extent of behaviour and capability improvement and implementation/application Results - the effects on the business or environment resulting from the trainee's performance A fifth? Return on Investment (ROI) Enhancing performance at work

8. Training – the means to an end: More effective individual More effective at work More effective workplace Save time, money, effort Succession planning Organisational development Personal development Curriculum vitae

9. Enhancing performance at work For Individuals For Teams For Organisations

10. Developing knowledge and skills How do you select the right training? Competences: Knowledge, skills, attitude: “know how” BIFM Competences Organisation’s own competences National occupational standards Legislation, compliance Understanding and application - value

11. Raising professional standards and credibility Monday morning phone calls Recognition, appreciation? The individual The profession The industry Perception of FM? Has changed, is evolving

12. Continuing professional development Why CPD? CPD can be: BIFM regional events Special interest groups FM magazines, books The internet Social media: Facebook, Linked In, Twitter Good practice guides

13. Continuing professional development E-learning, on-line learning Face to face In-house training Training courses Blended learning Coaching, Mentoring Conferences, networking CPD log: on BIFM website

14. Nationally recognised qualifications Revolution in FM qualifications Training that is assessed, setting standards Unitary: flexible, the right level, now, the future From entry qualifications to an MSc Wide range of tuition providers Wide range of types of qualification Under ‘career development’ at: www.bifm.org.uk

15. Life-long learning New to FM – ‘Jack of all trades, master of none’? An ‘expert’ FM?

16. Life-long learning CIEH The Facilities Manager, The BIFM CIPS CIOB RICS RIBA CIBSE ICE IEE IOSH many others… ACCA

17. Life-long learning Never too old to learn Never stop learning

18. Thank you!

19. Any questions?