1. © STIHL INC Training & Development Creating a Number One Training Solution

2. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC The Five Year Plan Year 1 Safety program established Electronic records system Began departmental training plans Year 3 Departmental training plans in place Design of the Mechatronics program Hired a corporate trainer Obtained an online training provider Year 5 Mechatronics accredited by the local technical university Required additional technical training room 20062009200720082010

3. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Robotic Systems (2007) Robot Operations Basics Advanced Robot Operations & Programming Vision Systems Basic Robot Maintenance Advanced Robot Maintenance

4. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC ToolingU Pilot (January 2007 – January 2010) Three-year pilot program 145 ten-pack purchases prior to obtaining a site license 224 students completed 2,933 classes ToolingU Pilot Program – Course Completion Stats 100+ Classes50+ Classes30+ Classes20+ Classes Students282046

5. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Programmable Logic Control (PLC) Systems (2008) Electronics & Controls Principles PLC Basic Operations PLC Programming & Diagnostics PLC Systems Troubleshooting Workshop

6. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC FESTO Electro-Pneumatics (2008) Fluid & Gas Principles Electro-Pneumatic Systems Structure Electro-Pneumatic Diagnostics

7. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC ToolingU Site License (2010) ToolingU Site License Stats, to date # Students336 Total Training Time2,200 hrs, 46 min Total Logins5,100 Total Classes Completed2,943 # Registered Classes7,951 Average Pretest Score70.7% Average Final Exam Score85.7% ROI15%

8. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Training ROI Meet Don B. 2 years on the assembly line Completed over 35 quality and inspection courses on ToolingU Applied for QA Tech “A” position Got the job! “ The knowledge I gained training with ToolingU was the reason I was promoted to Quality Tech A. Thank you ToolingU! ” Don B.

9. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC ToolingU Reports: Departments & Classes Most Popular Departments Most Popular Classes

10. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC ToolingU Reports: Student Filters Apprentice Filter Completed Classes by Student

11. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Technical Education Training Catalog Baseline Level 1 Level 2 Level 3

12. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Automation World Magazine (2010) "ToolingU had exactly what we were looking for," says Gambill.

13. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Inside Business (2011) Stihl also offers online courses through ToolingU, to reach individuals who may need more flexibility because of work schedules.

14. 11,17 5,91 7, 19 8,92 11,80 © STIHL INC Who’s Your Competition? *"Number one selling brand" is based on syndicated Irwin Broh Research (commercial landscapers) as well as independent consumer research of 2010 U.S. sales and market share data for the gasoline-powered handheld outdoor power equipment category combined sales to consumers and commercial landscapers.