1. Introduction to TalkSwitch Presented by: Paul Jones (919)870-0334x114 pjones@pcsnc.net

2. 2 I AM A 24 HOUR RECEPTIONIST, I KEEP YOU CONNECTED EVERYWHERE AND I CAN SLASH YOUR PHONE BILL. I AM TALKSWITCH. TalkSwitch was built on an idea so simple, it’s revolutionary; that small business deserves a telephone system that’s as sophisticated and as powerful as big business systems, without the big business prices.

3. 3 An all-in-one, full-featured telephone system. Hybrid VoIP and traditional telephony in one system. Designed specifically for small business, multi-branch and home-based business with up to 64 phone users per location. Includes Auto Attendants, Voicemail, Remote Extensions and much more. THIS IS TALKSWITCH Proven in thousands of North American businesses – 95 per cent of TalkSwitch customers recommend the system SmallBusinessComputing.com: TalkSwitch: IP PBX For Under $2k “The price was right...I saw other solutions, but all of them were well out of our budget. The ones closest to the TalkSwitch product cost at least three or four times as much.”

4. 4 TALKSWITCH IS MADE FOR SMALL BUSINESS Helps attract and retain customers. Reduces communications costs. Enhances productivity. Improves professional image. How does TalkSwitch do it? Answers your calls with sophisticated auto attendants. Manages your calls 24 hours a day with advanced call handling and messaging options. Connects mobile teleworkers with Remote Extensions. Lowers costs in many ways, including long-distance savings with VoIP and Call Back/Call Bridge features.

5. 5 WHERE TALKSWITCH FITS Small Business With its industry-leading features and unprecedented pricing, TalkSwitch was made for small business. Powerful, flexible and affordable, TalkSwitch is also easy to use for businesses without dedicated technical staff. Multiple Locations TalkSwitch seamlessly connects multi-branch businesses, offering efficient, economical integration. Branches can share call reception, transfer and conference calls among locations and save on long-distance calling. Home-Based Business Features like auto attendants, automatic fax detection and remote extensions give even the smallest home business a highly professional phone presence. And TalkSwitch is always ready to grow.

6. 6 WHAT MAKES TALKSWITCH DIFFERENT? All-in-One PBX — voicemail, auto attendants — no expensive add-ons. VoIP capability: access both the traditional and the IP networks. VoIP providers such as babyTEL, Primus. Subscribe to their service and eliminate your LD charges. Easy installation saves time and money. Easy expansion from 1 to 64 phone users per location. Works with existing analog telephone sets and fax machines. Low Cost of Ownership — TalkSwitch costs less and saves more. Service Provider Weekly: “The TalkSwitch is an example of how these new phone systems should work. We found the system easy to set up, highly functional, and offering a ton of great features.”

7. 7 RICH, BUILT-IN FEATURES Auto Attendants — Multiple-level auto attendants with dial-by-name directory. Voicemail — Password-protected with remote message notification options. Auto Fax Detection — Receive faxes without a dedicated fax line. Note: An auto attendant greeting must be used to answer inbound calls. Call Forward — Seamlessly receive your office calls on your cell or any other phone. Call Queue — Respond to callers on hold on a first-come/first-served basis. Voicemail to e-mail — E-mail your voicemail messages to your e-mail client. Ring Groups — Ring multiple extensions simultaneously. Uniform Call Distribution — Deliver calls to selected groups of employees. continued

8. 8 RICH, BUILT-IN FEATURES (continued) Multi Tenant Capabilities — Manage and run multiple businesses from one or more TalkSwitch units. Call Back/Call Bridge — Your long distance plan travels with you. Music On Hold — Play music and messages for your callers. Load a wave file. Mode Scheduling — Greet and handle calls differently at different times of the day. Plus many more

9. 9 The New TalkSwitch Lineup – naming system 484vs PSTN – regular telephone lines “analog trunks” Extensions (phones) – analog or IP VoIP trunks Applies to all new TalkSwitch Systems. Voice system

10. 10 TALKSWITCH SYSTEMS All VS models can be networked to scale capacity (Max of 64 ext., 32 CO ports, 32 SIP / VoIP trunks) Phone -EXTENSIONS- VoIP Lines Analog/IP Pure IP Trunks MSRP 200 series 240vs 2 4 120 $695 USD 244vs 2 4 12 4 $995 USD 248vs 2 4 12 8 $1095 USD 280vs 2 8 8 0 $1095 USD 284vs 2 8 84 $1395 USD 288vs 2 8 8 8 $1495 USD 400 series 480vs 48 8 0 $1495 USD 484vs 4 8 8 4 $1795 USD 488vs 4 8 8 8$1895 USD 800 series 840vs 8 4 12 0 $1495 USD 844vs 8 4 12 4 $1795 USD 848vs 8 4 12 8 $1895 USD

11. 11 ONE SYSTEM, MULTIPLE CONNECTION OPTIONS VoIP, traditional or both networks; TalkSwitch keeps you seamlessly connected. Connect directly to branches and teleworkers over the Internet Connect to Internet-based VoIP calling services* Primus & babyTEL Connect to the traditional telephone network * VoIP services interoperability include Cbeyond, Bandtel, Proximiti, Primus, babyTELUSA and others.

12. 12 YOU CHOOSE: VoIP, TRADITIONAL OR BOTH NETWORKS Eliminate branch-to-branch long-distance charges by connecting TalkSwitch 244vs, 248vs, 484vs, 488vs, 844vs, 848vs units over your broadband Internet connection. Maintain the telephone connections you have now for local calls. Access the new breed of VoIP calling services.* Add teleworkers and small branches with TalkSwitch IP Phones. NEW YORK USE THE INTERNET FOR INTERBRANCH CALLS SAN FRANCISCO * VoIP services through Cbeyond, Primus, babyTEL, Bandtel and other. Telephone Network Internet CONNECT BRANCHES WITHOUT LONG DISTANCE BILLS

13. 13 REMOTE EXTENSIONS KEEP YOU CONNECTED ANYWHERE Any phone, anywhere can be added as an extension of your TalkSwitch system — cell phones, home phones, branch phones. Give your customers one number to reach you. Seamlessly receive calls when you’re out of the office. Integrate mobile and teleworkers with the main office. You can screen, transfer and hand calls off from your cell phone to your desk phone. ONE NUMBER FOR ALL INCOMING CALLS SEAMLESSLY CONNECT MOBILE AND TELEWORKERS Telephone Network

14. 14 TELEPHONE SET FLEXIBILITY Pick your own phones TalkSwitch works with standard analog phones, giving customers the freedom to outfit their office the way they want. Use existing phones, inexpensive third-party business sets or premium TalkSwitch phones with special functions. IP Telephony TalkSwitch systems with VoIP trunks (244VS, 488VS, 848VS, etc.), allow access to Voice over IP telephony while using standard analog phones. Plus any TalkSwitch VS model can use IP handsets over the LAN. Blend analog, IP and Softphones all with the same system. TS-80 TS-200 TS-400TS-600 Standard Analog OR Grandstream GXP2000\2020 Polycom 320/330,301,430, 501, 601, 550, 650 Counterpath Eyebeam Softphone $119.00 MSRP $149.00 MSRP $159.00 MSRP $189.00 MSRP

15. 15 TalkSwitch IP PHONES AND LINE APPEARANCE TS-9112i - MSRP $119.00 USD Solid entry model Perfect for employees who don’t require line appearances TS-9133i – MSRP $179.00 USD 7 programmable keys for PBX functions or appearance association Monitor and engage lines, extensions or queues PoE support Dual Ethernet connection Tiltable LCD display TS-480i – MSRP $239.00 USD 14 programmable softkey options for PBX functions or appearance association Monitor and engage lines, extensions or queues PoE support Dual Ethernet connection Park and queue lists with pickup Large LCD with 6 softkeys

16. 16 SOFTWARE LICENCES - ATTENDANT CONSOLE 1.1 TalkSwitch Attendant Console is a software application that enables users to monitor and manage calls directly from their PCs. Designed to facilitate the receptionist function without the expense of additional hardware. See calls, control calls, see lines, see co-workers all from a PC Desktop. One site license will allow every user in the office access to this tool. New Enhancements Drag n’ drop transfer to remote extensions or ring groups Communications manager and TalkSwitch auto discovery Parked call visibility and management Mouse-over call information Display preferences Call and chat notification sounds Chat presence Automatic login New MSRP: $399 USD

17. 17 SOFTWARE LICENSES - CALL REPORTING SOFTWARE The TalkSwitch Call Reporting application allows customers to build sophisticated reports on TalkSwitch phone system activity. Reveal details about who is making and taking calls, how long they last, how much they cost and more. Customers can decrease operating costs by Monitor Call volumes, Analyze long distance charges, Monitor system and line usage Enhance their business experience to their customer by Measure customer wait times, potential busy signals, and call duration Advanced $499.00MSRP Premium $699.00MSRP

18. 18 LOWEST TOTAL COST OF OWNERSHIP In addition to the breakthrough purchase price, TalkSwitch saves you money Tons of high-powered phone system features at a fraction of the price of our competitors Your choice; use existing standard analog phones or purchase pre-programmed TalkSwitch phones Save on long distance with Call Back/Call Bridge and Internet calling (VoIP service required). Route faxes to your fax machine without a dedicated line (An auto attendant must be used to answer calls) Free technical support and limited one year warranty Save on payroll for telephone answering staff Information Week: “Where TalkSwitch shines is in its features as a PBX and its ability to connect remote offices and treat them as a single phone system.”

19. 19 THE PERFECT PHONE SYSTEM FOR SMALL BUSINESS Rich features TalkSwitch is an all-in-one system that includes rich features designed to help small businesses reduce costs, improve image and stay connected anywhere. Low prices, low cost of ownership Unlike traditional telephone systems, TalkSwitch is priced to fit small business budgets. Hybrid system TalkSwitch is a hybrid system that seamlessly combines access to the traditional telephone network and VoIP. Easy to own TalkSwitch is the easiest system to use, install, customize and maintain. TalkSwitch is the revolutionary hybrid telephone system designed specifically to fit small business

20. 20 IN CLOSING, TALKSWITCH “ANSWERS WITH INTELLIGENCE” FOR…

21. 21 ABOUT US TalkSwitch is dedicated to developing innovative telephone systems for small business. Since 1990, the company has been a leader in the design and manufacture of small business systems that deliver big business phone features — with a 95% referral rate! Thank You Available from: Paragon Computer Systems (919)870-0334