1. 1 CHARACTERISTICS OF LEADERSHIP Top Ten Behaviours People Value in Leaders Showed enthusiasm Supported other people Recognised individual effort Listened to individuals Provided direction Demonstrated personal integrity Practised what he/she preached Encouraged teamwork Actively encouraged feedback Developed other people The Industrial Society, UK (1996)

2. 2 CHARACTERISTICS OF LEADERSHIP Top Ten Characteristics of Superior Leaders Honest Competent Forward-looking Inspiring Intelligent Fair-minded Broad-minded Straightforward Imaginative Dependable Kouzes J and Posner P (2001) The Leadership Challenge, US

3. 3 Covey, Stephen R. (2004) The 8 th Habit: From Effectiveness to Greatness London, Simon & Schuster CHARACTERISTICS OF LEADERSHIP An Effective Leader? Survey of 54,000 Managers.

4. 4 CHARACTERISTICS OF LEADERSHIP Top Five Critical Success Factors in the Public Sector Provides clear vision and direction Interpersonal and communication skills Inspires staff to achieve and aim higher Positive and motivates staff Approachable, listens to people and takes on their views Reed Consulting Survey, UK (2004)

5. 5 Behavioural Characteristics of Third Sector Leaders Emotional attachment Conceptual & Analytical Thinking Visionary & Inspirational Communicator Personal Humility Motivating a Team Networking Influencing Resilience Self Confidence Customer Service Orientation Knowledge of Subject Matter ACEVO (2003) Passionate Leadership