1. Social Responsibility of Business

2. Social Responsibilities of Business
Social responsibility is the company’s mission to be responsive to social needs by earmarking a part of its resources so that they may be allocated for achieving social goals and tackling social problems.
There are many situation where social responsibility of business becomes necessary like to create good corporate image, social commitment, because of legal provision etc.

3. Need for social responsibility
To create good corporate image.
To comply with legal provisions.
Nature calamities etc.
To improve product positioning.

4. Manner in which a business carries out its own business activity
H.S.Singhania classifies the nature of S.R. of business into 2 categories
Manner in which a business carries out its own business activity
The welfare activity that it takes upon itself as an additional function.
Welfare education activities

5. Social responsibility of business
Shareholders
Local Community
Employees
Social responsibility of business
Consumers
Govt.
Global Env.

6. Social responsibility of Business towards different groups
I) Responsibility towards the consumers.
Provide quality product at fair price.
Produce using proper quality materials.
Produce using appropriate technology.
Provide proper service.
Commitment to customer satisfaction.
R & D for better & new products
Steps to remove imperfection in distribution system (check middle man)
Ensure product has no adverse effect.
Provide sufficient information, risks & care to be taken.
Avoid misleading by improper advertisements.
Redress genuine grievances.
A happy customer is a loyal customer

7. II) Social Responsibility to shareholders
Safeguard the capital of shareholders.
Provide a reasonable dividend.
Transparency and access to required information.

8. To solve problem of unemployment To develop infrastructure of country
III) Social Responsibility to community
To solve problem of unemployment
To develop infrastructure of country
To help in natural calamities
Taking appropriate steps to prevent environmental pollution & to preserve the ecological balance
Rehabilitating the population displaced by the operation of the business.
Taking steps to conserve scare resources & developing alternatives where ever possible
Improving efficiency of business operations
Contributing to R &D
Development to backward areas

9. IV) Responsibility to Human Resources
Fair wages to employees
Provide good career prospects
Care for the welfare for employees
Best working conditions
Establishment of fair work standards & norms
Arrangements for proper training & education and development
Proper system of promotion
Recognition, appreciation & encouragement of special skills& capabilities
Efficient grievance handling system
Participation in management decision

10. VI) Responsibility to Government
To pay taxes, duties in time
To cooperate with government in their social policies and programmes
To obey all laws and acts
VII) Social Responsibility to Global Business environment
To adhere to the conditions of such a global environment
To satisfy global customer needs

11. Barriers to social responsibility
Urge for profiteering
Desire for excessive accumulation of wealth
Low profitability
Frequently changing government mechanism
Need for tackling other important internal issues .
Recession and depression

12. Social service activities undertaken by BP
Infrastructure Development
Provision of Tube Wells etc for drinking water and irrigation
Construction of multipurpose community centres
Balwadi (for primary education)
Health Care
Sanitation
Provision for alternate sources of Energy e.g. solar energy

13. Education Support Health Care
Provision for uniforms and teaching material.
Food supplements
Educational Scholarships to economically backward children.
Health Care
Regular health checkup for villagers
Provision of free medicines for minor ailments
Guidance on family welfare and general health care
Free dispensaries.

14. Skill Enhancement Modern farming practices
Distribution of fruit saplings
Veterinary camps
Distribution of smokeless chulhas.
Organizing regular lectures for women on family life and education