1. Quality Improvement Team (QIT) Support Phone Call Hosted by: The Family Institute for Education, Practice & Research The web meeting will begin shortly. Thank you for your patience. For audio access, please call 1-800-244-9194, then enter code: 990024# For any technical difficulties, please call 585-732-4040

2. Agenda  Hello & Welcome  Reminder of the purpose of the QIT  Where are you with your QIT?  Sharing successes, addressing challenges  How can the Family Institute help?  Other thoughts

3. Hello & Welcome

4. The Purpose of the Quality Improvement Team (QIT)  This QIT is created for the purpose of designing, promoting and supporting family services within your program.  Establish and empower appropriate staff to coordinate the efforts to get family services up and running

5. Please share on where you are with your QIT  How did you organize the QIT?  How did you assign various responsibilities? (e.g., who will collect and maintain the data)

6. Please share on where you are with your QIT  How does communication among QIT members happen?  Does your QIT have separate meetings? If so, how often?  If not, how do you communicate and make decisions?  What is discussed during the meetings?  How is feedback shared with staff?

7. Would anyone like to share if you have not been successful with establishing a QIT?  Talk about what the challenges are that are inhibiting the successful launch of a QIT at your program.  Would anyone like to share on how you are addressing these challenges?

8. What is your team’s biggest “lesson learned” re: your QIT and the development of family services within your program?

9. How can the Family Institute Help? Are there any specific and/or practical things that the Family Institute can do to assist your efforts?

10. Other thoughts, issues or questions that you would like to discuss concerning QIT? Ideas about future topics that would be helpful for these support meetings?

11. Thank you for being with us today The slides in this webinar will be made available on our website at www.nysfamilyinstitute.orgwww.nysfamilyinstitute.org Next event for PRACTITIONERS will be on Beyond the 1 st CCFC Meeting– this event will be held on September 10 th & 11 th from 3:00pm-4:00pm Next webinar series for QITs will be on NAMI and will be held on October 1 st & 2 nd from 3:00pm-4:00pm Please take a moment to complete the survey before you leave.