1. 1Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

2. 2 Session 10521 - OAUG SysAdmin SIG Angelo Rosado, Principal Product Manager, Oracle E-Business Suite Kenneth Baxter, Principal Product Strategy, Oracle Enterprise Manager

3. 3Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

4. 4Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

5. 5Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Five things you can do today to reduce TCO! Automation Standardization Centralizations Audit Configuration Management

6. 6Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Session Objectives Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

7. 7Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Application Management Suite for EBS Business visibility built-in to each category End User ManagementSystem Management Change ManagementConfiguration Management Application Management Suite

8. 8Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Deep out-of-the- box mgmt solutions for Apps Unlimited, Fusion Apps Integrated, Deep Middleware Management WebLogic, SOA, Portal, Identity Mgmt, BI Industry’s Leading Database Self- Management Solution Complete Lifecycle Mgmt of Physical & Virtual Systems (Ops Center) HW, Firmware, OS, VM, Storage Complete, Integrated, Application-to- Disk Management Hardware DatabaseMiddleware Applications Full Stack Integrated Application-to-Disk Management Only Oracle Can Deliver Complete Stack Management

9. 9Copyright © 2012, Oracle and/or its affiliates. All rights reserved. System Management Services Dashboards & Historical Reporting

10. 10Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

11. 11Copyright © 2012, Oracle and/or its affiliates. All rights reserved. System Management Monitoring/Metrics/Alerting At a glance view the status of those targets. Complete drill down provides detail information per target. Monitor System & Service, Availability, Performance, Usage, and more. Centralization

12. 12Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Configuration Management Complete Stack Comparisons Hosts configuration Database configuration Database context configuration Custom objects configuration Patch information configuration Apps context configuration Concurrent Processing configuration Workflow configuration Applications system configuration Full Stack Comparisons Only Oracle Can Deliver

13. 13Copyright © 2012, Oracle and/or its affiliates. All rights reserved. System Management Profile Comparisons between R12.1.3 & 11i Standardization Audit

14. 14Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

15. 15Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Change Management Customization Management Patch Management Configuration (Setup) Management Approvals Framework Automated Cloning Unique to Oracle

16. 16Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Change Management Customization Manager Create AD compliant customization packages Custom patches can be applied using Patch Manager Over 200 file types supported Compiles Java and PLD files Validate the custom files based on a set of standards Interface with Version Control systems Automation Standardization Centralization Audit

17. 17Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Change Management Patch Manager Automates and eliminates vast majority of manual steps associated with EBS patching Deploys custom and standard Oracle patches Check for prerequisites Simultaneous, multi-patch, multi-target deployment Numerous patching options Metalink integration Automation Standardization Centralization Audit

18. 18Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Change Management Setup Manager Migrates functional configuration & setup data across different instances Supports > 300 functional APIs Group extracts, loads, and reports into projects for easier management and reuse Recognize and enforce dependencies between different selection sets Advanced filtering Comparison reporting across instances Automation Standardization Centralization Audit

19. 19Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Change Management Change Approval Approvals framework for Customizations, Patches, and Setup data Separation of duties Reporting and auditing capabilities Automation Standardization Centralization Audit

20. 20Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Change Management Cloning Support for 11i, R12.0.X, and R12.1.X Automate custom pre-and post-clone steps Directives can be included in, and executed by, Deployment Procedures Automated Cloning leverages EM Directives and Deployment Procedures Automation Standardization Centralization Audit

21. 21Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Session Objectives Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

22. 22Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Session Objectives Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

23. 23Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Network Switch / Tap RAC Web Servers App Servers Internet Firewall VPN Transaction Capture Point User Experience Management Challenges How to accurately monitor user experience? Performance Across User Types Different User Locations/Geographies Transaction success/failure/abandonment How to objectively measure end-user satisfaction with an application? Synthetic Transactions Compare actual to planned How to reproduce, exactly, any transaction? How to correlate end-user experience with system load?

24. 24Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Session Objectives Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

25. 25Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Only Oracle –Discovers, recognizes, and organizes E-Business Suite Application components Cornerstone of proactive management and end-to-end management –Provides an unmatched level of E-Business Suite content within an IT management framework RUEI Accelerators, Apps targets and metrics, Data-Masking templates, Configuration templates/blueprints, ATS Accelerators, etc. –Provides a holistic view of all of the technology components that comprise an E- Business Suite instance End User + Mid-tier + DB + HW –Will future-proof Application management –Provides high-levels of integration and reusability among components RUEI + Apps, RUEI + ATS, “Business Applications”, Config & Compliance –Leverages EM 12c What Makes Oracle Solution Unique Tangible, Positive Return on Investment

26. 26Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Enterprise Manager 12c Major Themes

27. 27Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Session Objectives Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

28. 28Copyright © 2012, Oracle and/or its affiliates. All rights reserved. What is Data Masking? What The act of anonymizing and scrambling company-confidential data to create new, legible data that retains the data's properties, such as its width, type, and format Why To protect confidential data in non- production environments when the data is shared with non-production users without revealing sensitive information LAST_NAMESSNSALARY ANSKEKSL111 — 23-111160,000 BKJHHEIEDK222-34-134540,000 LAST_NAMESSNSALARY AGUILAR203-33-323440,000 BENSON323-22-294360,000 ProductionNon-Production

29. 29Copyright © 2012, Oracle and/or its affiliates. All rights reserved. What are we Producing? E-Business Suite Masking Template –Metadata for the EM Masking tool –Columns, Relationships, and Masking rules for Personally Identifiable Information (PII) and Sensitive attributes for E- Business Suite products ~1000 Columns –HCM, TCA, ATG, Financials, Projects… Not split out by product or family –De-identification needs to be done across the DB

30. 30Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Program Agenda Session Objectives Product Overview System Management Configuration Management Change Management End-User Management What Makes Oracle Solution Unique Additional Resources

31. 31Copyright © 2012, Oracle and/or its affiliates. All rights reserved. E-Business Suite Technology Stack Blog Direct from EBS Development Latest EBS techstack news Certification announcements Primers, FAQs, tips Desupport reminders Advanced architectures Statements of Direction Early Adopter Programs Subscribe via email or RSS blogs.oracle.com / stevenChan

32. 32Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Additional Information All you need to know is: –MOS Note: 1224313.1 Getting Started with Oracle E-Business Suite Plug-in, Release 4.0 SuiteMOS Note: 1224313.1 Getting Started with Oracle E-Business Suite Plug-in, Release 4.0 Suite Datasheet: –Application Management Suite for Oracle E-Business Suite Data SheetApplication Management Suite for Oracle E-Business Suite Data Sheet Apps Management information: –Oracle Technology Network -> Enterprise Management -> Applications ManagementApplications Management Collateral

33. 33Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Additional Information Best Practices (Whitepaper): –Case Study – Optimizing E-Business Suite Management Using Oracle Application Management Suite for Oracle E-Business SuiteCase Study – Optimizing E-Business Suite Management Using Oracle Application Management Suite for Oracle E-Business Suite –Separation of Duties using Patch Manager (Doc ID 1363260.1)Separation of Duties using Patch Manager (Doc ID 1363260.1) Collateral

34. 34Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Additional Information Contacts: angelo.rosado@oracle.com kenneth.baxter@oracle.com Collateral

35. 35Copyright © 2012, Oracle and/or its affiliates. All rights reserved. COLLABORATE 2012 Technology and Applications Forum for the Oracle Community

36. 36Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Sun, Apr-22 2:10 pm - 3:10 pm South Seas E Minimizing Oracle E-Business Suite Maintenance Downtimes Elke Phelps, Kevin Hudson 4:30 pm - 5:30 pm South Seas E Oracle E-Business Suite Technology: Latest Features and Roadmap Lisa Parekh Related Sessions

37. 37Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Mon, Apr-23 2:30 pm - 3:30 pm Mandalay Bay D Oracle E-Business Suite Applications Strategy and General Manager Update Cliff Godwin Related Sessions

38. 38Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Tue, Apr-24 8:00 am - 9:00 am Breakers G How to Reduce TCO Using Oracle Application Management Suite for Oracle E-Business Suite Angelo Rosado, Kenneth Baxter 2:00 pm - 3:00 pm Jasmine A Planning Your Oracle E-Business Suite Upgrade from Release 11i to 12.1 and Beyond Anne Carlson 2:00 pm - 3:00 pm South Seas E Coexistence of Oracle E-Business Suite and Oracle Fusion Applications: Platform Perspective Nadia Bendjedou 4:30 pm - 5:30 pm Breakers G Oracle E-Business Suite Directions: Deployment and System Administration Max Arderius Related Sessions

39. 39Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Wed, Apr-25 8:15 am - 9:15 am South Seas F Oracle E-Business Suite Technology Certification Primer and Roadmap Steven Chan 1:00 pm - 2:00 pm South Seas G The Latest Oracle E-Business Suite Release User Interface and Usability Enhancements Gustavo Jimenez Related Sessions

40. 40Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Wed, Apr-25 8:15 am - 9:15 am South Seas F Oracle E-Business Suite Technology Certification Primer and Roadmap Steven Chan 1:00 pm - 2:00 pm South Seas G The Latest Oracle E-Business Suite Release User Interface and Usability Enhancements Gustavo Jimenez 1:30 pm - 2:30 pm South Seas H Oracle E-Business: Take Control of Workflow with Wokflow Analyzer! Bill Burbage Related Sessions

41. 41Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Thu, Apr-26 8:30 am - 9:30 am South Seas F Best Practices for Oracle E-Business Suite Performance Tuning and Upgrade Optimization Isam Alyousfi, Udayan Parvate 8:30 am - 9:30 am Breakers G Oracle E-Business Suite 12.1 Desktop Integration: Beyond Oracle Applications Desktop Integrator Gustavo Jimenez 11:00 am - 12:00 pm South Seas F Upgrading your Customizations to Oracle E-Business Suite Release 12.1 Sara Woodhull Related Sessions

42. 42Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Demos Oracle E-Business Suite Tools and Technology Release 12.1: Technical Upgrade Best Practices and Performance Tuning System Management and Customizations in Release 12.1 Best Practices for Installation, Cloning and Patching Release 12.1 Oracle Application Framework

43. 43Copyright © 2012, Oracle and/or its affiliates. All rights reserved. San Francisco September 30–October 4, 2012

44. 44Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Q&A

45. 45Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Safe Harbor Statement The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

46. 46Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

47. 47Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Appendix (A) – Customer Examples

48. 48Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Customer Examples General Electric –84% reduction in cycle time for cloning –75% reduction in associated DBA time Emerson –Centralized management of 14 E-Business Suite instances, 40 hosts, 700 monitored targets –Integrated the Application Management Pack for E-Business Suite with Oracle Grid Control to deliver real-time visibility into application performance and availability at the database and host layers Application Management Suite for E-Business Suite

49. 49Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Customer Examples Johns Hopkins University APL –Implemented Management Pack and Change Management Pack –Reduced operator (DBA) time to promote E-Business Suite patches by approximately 90%, from 20 hours per week to 1-2 hours –Reduced operator (Developers) time to promote E-Business Suite Customization by approximately 90%, from 20 hours per week to 1-2 hours –Reduced operator (i.e., Business Analyst) time to promote E-Business Suite Functional Setups by approximately 90%, from 20 hours per week to 1-2 hours –Performed unattended E-Business Suite patching Application Management Suite for E-Business Suite

50. 50Copyright © 2012, Oracle and/or its affiliates. All rights reserved.