1. Veterans Programs- Start Up and Best Practices CACCRAO 34 th Annual Conference April 26, 2011 Jasmine Ruys Director of Admissions and Records and Online Services College of the Canyons Mario Mihelcic Veterans Certifying Official College of San Mateo Henry B. Villareal, Ed.D. Dean Enrollment Services College of San Mateo

2. Overview White House Summit on Community Colleges Veterans by the Numbers Military Veterans and Community Colleges Post 9/11 GI Bill Best Practices Veterans Resource Centers “The Reintegration” 2

3. White House Summit on Community Colleges October 5, 2010 3

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5. Veterans by the Numbers  Total number of men and women deployed between 9/11/01 and 6/30/09: 1.96 million  Unemployment rate among Iraq and Afghanistan veterans is more than 13 percent  More than 100,000 veterans are homeless  20 percent of Iraqi and Afghanistan war veterans will experience mental health issues such as PTSD and TBI 5

6. California Community College Enrollment  2008-2009: 22,000 veterans enrolled in community colleges  2009-2010: over 26,600 veterans utilized education benefits  Also in 2009, more than 8,000 active military enrolled  2010-2011 it is expected that 34,000 veterans will be enrolled in higher educational institutions with over 80 percent enrolling in community colleges 6 Veteran by the Numbers

7. College of San Mateo  From 2008- 2010 veteran certification increased by 163% largely due to the Post 9/11 GI Bill  Fall 2010: 300 veterans, reservists and dependents enrolled  Fall 2010: 173 Veterans Receiving GI Bill benefits  Fall 2011, 2012, …??? 7

8. Veteran by the Numbers College of the Canyons  From 2008- 2010 veteran certification increased by 374% largely due to the Post 9/11 GI Bill (from 98 student to 465 students  Fall 2010: 465 veterans, reservists and dependents receive benefits  Fall 2010: over $220k in fees were paid using the 9/11 GI Bill  Fall 2011, 2012, …??? 8

9. Veterans and Community Colleges Why Community Colleges?  Open Access  Affordable  Personalized Services  Small Class Size  Remediation  Ineligible to four-year colleges and universities  GI Bill Benefits 9

10. Post 9/11 GI BILL Eligibility  Served at least 90 days of active duty  36 months of benefits  Eligible for 15 years after discharge date Benefits Include:  Tuition and Fees  Book Allowance  Monthly Housing Allowance (BAH) 10

11. Post 9/11 GI BILL Changes Periods of Enrollment beginning on or after August 1, 2011  Break pay ends  BAH is prorated to the student’s rate of pursuit  Voc Rehab participants who also qualify for Post 9/11 GI Bill can opt to receive the Post 9/11 BAH Effective Oct 1:  BAH payable to student enrolled solely in online classes at half the national average BAH for E-5 with dependents ($673.50 for 2011) 11

12. Post 9/11 GI BILL Changes Effective Aug 1, 2009  Expands the Post-9/11 GI Bill to include Active Service performed by National Guard members under title 32 U.S.C. 12

13. Best Practices Counselors Assigned to Veterans Financial Aid Liaison for Veterans Psychological Services for Veterans and Their Families Workshops that educate faculty and staff about PTSD, mTBI and other war injuries Campus events that acknowledge veterans for their service to our country Priority Registration 13

14. Veterans Resource Centers Focused support Array of Information Accessibility of Information Welcoming center One-stop potential 14

15. Veterans Resource Centers Addresses Veterans Transitional Needs Provides camaraderie Assists in rebuilding a community Veteran to veteran learning Acknowledges military culture Safe environment to address mental health issues 15

16. 16 Citrus College

17. 17 Cañada College

18. 18

19. 19 City College of San Francisco

20. Best practices on your campus… 20

21. 21 The Reintegration Jennifer F. Lambert, PhD Providence VA Medical Center When a service member comes home, he/she may find it hard......

22. ...to listen to his son whine about being bored.

23. ...to keep from ridiculing someone who complains about a sore back.

24. ...to be understanding when a co-worker complains about a bad night's sleep.

25. ...to be tolerant of people who complain about the hassle of getting ready for work.

26. ...to be sympathetic when someone says how hard it is to have a new baby in the house.

27. … to control her emotions when she hears someone say that the war is a failure

28. ...to control his panic when his wife tells him he needs to slow down.

29. ...to be happy for a friend's new hot tub.

30. ...to focus on a lecture about economics.

31. …to sleep through the night.

32. … to forget the things he has seen and done.

33. … to feel comfortable with a stranger behind him.

34. ...to be civil to people who complain about their schoolwork.

35. …to remain calm with loud noises.

36. …to remember what it was like to be carefree.