1. Teen Volunteer Programs There's More than Simply Shelving! Wednesday, October 23, 2013 Dolly Goyal and Angie Miraflor

2. Social activity with friends Social activity with friends Enhance college applications Enhance college applications Leadership opportunity Leadership opportunity Extra support for US! Extra support for US! Why Teens?

3. Research shows that people who begin volunteering in middle and high school, no matter what the initial reason, become adults who volunteer.

4. Short-Term Volunteers Usually have set hours they’re looking for Usually have set hours they’re looking for Community Service Community Service High School High School Juvenile Detention Juvenile Detention Bored teens Bored teens

5. Change the Name of the Game! If you focus on making sure students have a meaningful experience, the attitude usually changes from, “I have to do this” to “I want to be here.”

6. Managing Short-Term Volunteers Create a Volunteer Binder Create a Volunteer Binder Avoid “busy work” Avoid “busy work” Engage in competition Engage in competition Create ownership and titles Create ownership and titles Collection Champion Collection Champion Adopt-a-Shelf Adopt-a-Shelf Identify opportunities for drop-in volunteering Identify opportunities for drop-in volunteering

7. Long-Term Volunteers Usually do not have set hours – limitless possibilities! Usually do not have set hours – limitless possibilities! Teen Advisory Group Teen Advisory Group Summer Help Summer Help Teen-led Programs Teen-led Programs

8. Teen Advisory Groups Develop library programs Develop library programs Book buying parties Book buying parties Help the Friends or Foundation Help the Friends or Foundation Partner with Youth Commission or other City youth organizations Partner with Youth Commission or other City youth organizations

9. Summer Reading Helpers Can be critical to success Can be critical to success More “fun” volunteer jobs More “fun” volunteer jobs Leadership opportunity by having teens train teens Leadership opportunity by having teens train teens Develop life-long / return volunteers Develop life-long / return volunteers

10. Teen-led Programs Children’s Craft Leaders Children’s Craft Leaders Computer Intergenerational Coach Computer Intergenerational Coach Leader Reader / Reading Buddies Leader Reader / Reading Buddies Homework Tutors / Helpers Homework Tutors / Helpers Video Game Programs Video Game Programs

11. Volunteer Recognition!

12. Volunteer Appreciation Letter or certificate of completion Letter or certificate of completion Letter of recommendation Letter of recommendation Choosing set times: Volunteer Appreciation Week (April 21-27, 2014) Choosing set times: Volunteer Appreciation Week (April 21-27, 2014) Volunteer parties Volunteer parties Ask what they want! Ask what they want!

13. Troubleshooting

14. Training & Staff Time Set volunteer orientations and frequency Set volunteer orientations and frequency Pairing volunteers Pairing volunteers Back-up systems on days without a volunteer coordinator Back-up systems on days without a volunteer coordinator Staff support and awareness of volunteers Staff support and awareness of volunteers

15. Recruiting Target students going back to school Target students going back to school Utilize social media or other sites like VolunteerMatch.org Utilize social media or other sites like VolunteerMatch.org Post opportunities in local organizations Post opportunities in local organizations Conduct Interviews Conduct Interviews Use former volunteers or friends they recommend! Use former volunteers or friends they recommend!

16. Parental Involvement Clear, documented volunteer policies Clear, documented volunteer policies Talking points for set age or grade limitations Talking points for set age or grade limitations Have teens take responsibility! Have teens take responsibility!

17. Expectations Set immediately, documented, signed Set immediately, documented, signed Point out actions inconsistent with policy Point out actions inconsistent with policy Ex: Talking on cell phone, chatting with friends Ex: Talking on cell phone, chatting with friends Letting a volunteer go or saying, “No.” Letting a volunteer go or saying, “No.”

18. Questions and Thanks Dolly Goyal goyal@smcl.org San Mateo County Library Dolly Goyal goyal@smcl.org San Mateo County Library Angie Miraflor angie.miraflor@sjlibrary.org San Jose Public Library

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