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Managed Print Services for © Sierra Office Solutions, A Xerox Company [Client Name] Prepared by: [Sales Rep Name] [LOGO]
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Sierra Office Solutions Story Thank you for considering Sierra Office Solutions Your trusted advisors in office technology! Sierra Office Solutions is part of the largest technology and solutions company in the world. From document management to collaborative communication tools and multifunction systems, we provide the broadest portfolio of technology and solutions for companies of any size and in any industry. Quick Facts about Sierra Office Solution: Established in 1990 Sierra Office Solutions has been providing sales and support to Nevada customers for over 24 years. As a wholly-owned subsidiary of Xerox, we extend our reach globally with the backing of a $17 billion company. State of the art dispatch center provides live support with local dispatchers and easy access to service personnel. Help Desk access allows us to troubleshoot and resolve digital issues in minutes - remotely! 17 factory trained technicians with parts and supplies in their vehicles to resolve problems quickly and on the first visit. Automated meter reading, toner ordering, and diagnostic testing reduces our clients intervention - we take care of it for you! Access to top tier equipment manufacturers like Xerox, Kyocera, KIP, Hewlett Packard, and more. Managed services offerings. A 360 Approach! 1
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Sierra 360 Approach 2 Sierra360 Sierra: Nevada’s largest and most respected Office Equipment and Service provider. Established in 1990 as a full service Document Imaging company, Sierra Office Solutions reputation is synonymous with exceptional and responsive professional service. The company has grown through hard work and by providing technology and service to customers all over the state of Nevada and parts of California. We provide a complete offering of technology and workflow consulting services for the modern business office. This includes, Document Imaging, Multi- function Copiers, Printers, Content Management Software and Managed Print Services. Sierra 360◦ TM : A revolution- ary assessment methodology. The Sierra 360° Assessment measures the core areas required to achieve true optimization. It is a multi- source approach that delivers a comprehensive snapshot, providing clear visibility into each of seven core business areas. Integrated reporting tools deliver concrete, actionable guidelines for complete alignment of all technology and business process initiatives. Understand Culture: In- depth look at the key factors of corporate culture that can be used to confirm that strategies align to specific business objectives. Inventory Technology: Snapshot of a company’s current environment including the identification of underutilized, obsolete and redundant assets. Analyze Usage: Capture utilization data for all technology and assets using a non-invasive collection tool that captures data from both networked and non-networked assets. Capture Costs: Understand the total cost of ownership with an in-depth review of both the direct and the indirect costs associated with technology and asset usage as well as ongoing maintenance. Review Workflow: Blueprints how information flows and identifies any bottlenecks or inefficiencies. Examine Processes: A thorough examination of administrative functions including procurement and internal IT processes. Study Sustainability: Sustainable working practices help companies become more environmentally friendly by: Lowering energy consumption Lowering CO2 output and emissions for an improved carbon footprint Reducing paper waste Using less consumables Remaining energy conscious
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The Benefits NO COST - no hidden fees or administrative charges. Notification of depleted consumables is sent to our team for proactive service and supply support. Increases office productivity with minimal manual intervention required. Installed by certified specialists - requires minimal involvement from your onsite IT department. Enterprise-level installations are supported, with the ability to analyze 1,000’s of devices. Removes the complex and costly engagement cycle associated with device identification and meter collection. Automatically collects meters from most networked devices, resulting in accurate billing, no estimates or human errors. Produce multiple reports with just one click - display both instant and historical data for easy analysis. 360º App’s core engine communicates with no more than 20 devices at a single time reducing the amount of network bandwidth used during a discovery. Run volume analysis on your 360º App managed fleet to give you accurate Total Cost of Operation (TCO) reports. PROACTIVE SUPPLY AND SERVICE SUPPORT The 360º App notifies SOS’s certified specialists when toner, drums or other consumables for most standard networked devices fall below a set threshold. At this time, our team contacts your end user for resolution, allowing us to proactively support your business. COLLECT METERS FROM NETWORKED DEVICES The 360º App automates and simplifies meter reading activities, reducing manual intervention and delivering accurate results. The noninvasive application automatically creates a snapshot of all networked devices in a matter of minutes. Encrypted usage data is sent directly to a secure NWG location at predetermined intervals. COMPLIANT WITH STANDARD DEVICES The system captures copy/print/scan/fax/color meter data from most standard networked devices, including MFPs, copiers and printers. The application automatically detects changes to your fleet, saving you the time and the effort of registering additions and eliminations. GET IT STARTED QUICKLY IN ANY LOCATION It’s easy to get the 360º App installed and running. Our SOS certified specialists will install the application at a central location during the installation of your new equipment. The ease of installation requires little involvement from your onsite IT department. CREATE AN INTERACTIVE SNAPSHOT 360º App comes with an interactive reporting tool that includes actual device information. Access instant, historical and status information including device location, serial number and page counts. Sierra 360 APP What can you do with 360 App? 3
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Document Solutions Manage Print Services One vendor, one invoice, one service provider, one supply source Supports your existing LaserJet printers, no new equipment to buy All toner, maintenance kits, parts and service labor, incl. loaner printers Detailed monthly reports showing the pages printed by each printer and multi- function, supply levels, period volumes and usage allocations True cost containment and expenditure control, consistent monthly billing, all inclusive Less IT resource involvement & lower supply related expense cost A Flexible solution that can be changed as your needs change Quarterly reviews insure that all expectations are being met and discuss and implement any necessary changes Software Solutions NSI Papercut Document Management Docuware Sygin 4 Cloud Services Helps connect your devices Reduce costs of storage
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Smart PRINT™ Managed Print Services Now managing over 15 Million prints per month! Here is how the Smart PRINT™ Program benefits (Customer Name): One vendor, one invoice, one service provider, one supply source Supports your existing LaserJet printers, no new equipment to buy Increased overall operating efficiency, management controls, visibility Less IT resource involvement & lower supply related expense costs Detailed monthly reports showing the pages printed by each printer, supply levels and period volumes True cost containment and expenditure control, consistent monthly billing All toner, maintenance kits, parts and service labor included Flexible billing and meter collection options available to meet your needs A Flexible solution that can be changed as your needs change Quarterly reviews to insure that all expectations are being met and to implement any necessary changes 5
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Your Proposed Print Management Plan Proposed SmartPRINT Comprehensive Printer Management Program Includes Toner, Maintenance Kits, Parts and Service Labor! Proposed Average Monthly Program Cost: 4,596 B&W prints @ $0.022 per print 5,856 Color prints @ $0.15 per print Avg. Monthly Cost: $ 713.10 Proposed Average Monthly Savings: Total Monthly Savings: $119.28 or 15% 12 Month Savings: $1,431.39 36 Month Savings: $4,294.17 (Monthly Cost Savings Based on Customer Provided Historical Supply Costs, Estimated Print Volume) 6
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