1. Brilliantly Delivered Projects The Role of the Chief Project Officer May 2015 PMI Australia Conference Dr Alicia Aitken Chief Project Officer

2. Telstra Unrestricted A Bit About Telstra What is a Chief Project Officer (CPO) What it isn’t What it is Why we have one How the CPO Team Works @ Telstra Delivery Capability Uplift Page 2 Talking Points

3. Telstra Unrestricted A Bit About Telstra Page 3

4. Telstra Unrestricted What is a CPO? Page 4

5. Telstra Unrestricted Page 5 What is a Chief Project Officer? Or what is it not?

6. Telstra Unrestricted Page 6 So What is It?

7. Telstra Unrestricted How the CPO Team works @ Telstra Page 7

8. Telstra Unrestricted Page 8 Telstra CPO Team Delivery Capability

9. Telstra Unrestricted Why Do We Value Project Delivery Capability? It’s about the efficient use of resources to achieve a business outcome What Do We Value About Project Delivery Capability? Free Flow of Information to Enable Good Decision Making Brilliantly Delivered Projects Through Strong Project Delivery Capability Page 9

10. Telstra Unrestricted Page 10 Good Project Delivery In a Nutshell Know where we are Know where we are going Know why we are going there Make decisions on the best way to get there

11. Telstra Unrestricted Page 11 Project Delivery Capability What Does Good Look Like? Accountable Project Sponsors Executive Sponsor Operational Sponsor Strong Governance Capable End to End Project Managers Supported by Capable Specialist Project Managers

12. Telstra Unrestricted Page 12 Brilliantly Delivered Projects What Does Good Feel Like? For the Sponsor For The TeamFor the Project Managers Fun I belong to a team Proud of our achievements Appreciated & valued Like things are “Ticking Along” - momentum Part of something bigger What I do has meaning Everyone knows their role & does it well We’re all on the same page Supported by the Sponsor Fun A buzz A part of something I belong to a team Valued for my skills Supported by the company Proud of our achievements Confident in our ability to deliver Peace of mind Fewer surprises Supported by the team Confident in the information provided by the project Engaged by the project team Proud of the team The E2E PM is joined with me at the hip to achieve the outcomes together

13. Telstra Unrestricted Page 13 Brilliantly Delivered Projects What Does Good Feel Like? For the Sponsor For The TeamFor the Project Managers Fun I belong to a team Proud of our achievements Appreciated & valued Like things are “Ticking Along” - momentum Part of something bigger What I do has meaning Everyone knows their role & does it well We’re all on the same page Supported by the Sponsor Fun A buzz A part of something I belong to a team Valued for my skills Supported by the company Proud of our achievements Confident in our ability to deliver Peace of mind Fewer surprises Supported by the team Confident in the information provided by the project Engaged by the project team Proud of the team The E2E PM is joined with me at the hip to achieve the outcomes together

14. Telstra Unrestricted Page 14 Telstra CPO Team Delivery Capability

15. Telstra Unrestricted Page 15 Happening: Now What We’re Doing in the Pursuit of Excellence External Assessment & Baseline of Our Project Delivery Capability Measure, Remeasure, Continuously Improve The Vision: Brilliantly Delivered Projects What Good Looks Like for project delivery in a complex organisation in a complex industry Telstra Wide Project Delivery Community of Practitioners Making the most of our collective knowledge, skills and practices Project Delivery Forums Talk, Share, Support, Truly understand what is takes to deliver Projects@Telstra One Stop Shop for “How do Projects at Telstra” Specialist Recruitment Panel Efficient, Effective Hiring of New Project Managers Certification Learn, Develop, Professionalise

16. Thank You Questions? alicia.aitken@team.telstra.com Page 16