1. Agent Prepay Activations Quick Reference Guide

2. Prepay Loggins Prepay Portal – www.unionbillnet.com/prepayportal – Login using your current portal username and password BCGI – https://mspapi.bcgi.net/mspui/login.do https://mspapi.bcgi.net/mspui/login.do – Login using provided username and password

3. Adding a new customer always start in Prepay portal Select

4. Select plan Sim card # Choose area/reserve number Total to collect

5. Select payment method With CC enter info Then Submit Confirm total is correct

6. On prepay status page select BCGI load info Copy info into required fields in BCGI Notice sim card serial number has been converted to IMSI which is required for BCGI

7. Select Add New Customer in BCGI Complete all fields with a red * Enter

8. Paste info from portal status page Note IMSI is a different # from the serial # Entered from the sim card Enter

9. Select Services and Charges Tab Select Change Service Plan Choose Plan Select next and Then Save

10. Replenishments

11. Select

12. Enter prepay number Put in replenishment amount Choose payment method Submit

13. Enter Prepay Number

14. Select Account Details Tab Always Select Cash Enter Amount Add Comments Submit Next Select Replenish

15. Agent Portal Phone OTA Change APN on all prepaid phones

16. Remove current phone settings Before adding new settings delete the current WAP or MMS settings from the phone. This is phone specific Example: Sony S3600 Menu > Settings > Application settings > Browser > Browser Profiles > UnionWap > Options > Remove (delete)

17. To download MMS and Wap settings select Customer Service then OTA a Phone Select Next Select

18. Add phone Information Enter phone number Use drop down menus to select Manufacturer and model When complete Select Button

19. Accept Settings in phone The phone will need to have the settings updated. The phone will receive two configuration messages. View Message > Options > Install > Union Wap > Wap > Yes View Message > Options > Install > Union MMS > Union MMS > Yes > Yes

20. Smart Phones This process will NOT work for Smart phones Manual provisioning is required