1. Beyond Lockers and Lounges: Programs for commuter and off-campus students

2. B.T.E.O.T.W.U.W.B.A.T. Definition Practice based in theory
Organizational structure
Successful programs and services
Revenue and self sustaining
Additional resources
By The End Of This Webinar U Will Be Able To…

3. Poll Question #1 At what type of institution are?
Community College (most students live off campus)
Community College (most students live on campus)
4 Year Public Institution (most students live off campus)
4 Year Public Institution (most students live on campus)
4 Year Private Institution (most students live off campus)
4 Year Private Institution (most students live on campus)

4. Poll Question #2 How do you define “commuter” on your campus?
Any student not living in University owned housing, i.e. students commuting from home and students living just off campus
Students who commute from their families’ or their own home
Students who have never lived on campus
Only undergraduate students
Both undergraduate and graduate students
Just graduate students
Other (write in)

5. Who is a Commuter ???
“Traditional Age” student living in family’s home or off campus
Transfer student
Veteran student
Adult learner
Student with dependants
Part time student
Online learner (hybrid programs)

6. DEFINITIONS
“All students who do not live in institution-owned housing.”
ASU’s definition of COMMUTER Students
A student who lives at their permanent address
ALL Commuter Students are Off-Campus students
(Barbara Jacoby, 2000, Involving Commuter Students In Learning)
At ASU…all students fall into one of two categories: on or off-campus… if you are an off-campus student you may also be a Commuter.

7. Elliptical Orbit Model – John Nonnamaker, Providence College, Rhode Island
Family
Professional Development
Student
Campus Activities/ Student Organizations
Academics
Social Life/Work

8. Tinto (1993)- Model of Institutional Departure
To persist, students need integration into:
formal (academic performance) and informal (faculty/staff interactions)
academic systems
(extracurricular activities) and informal (peer-group interactions) social systems.

9. ASU’s OFFICE STRUCTURE
Off-Campus Housing Services
Adult Learner Resources
Housing Guide
On-line housing locator service (ASU specific)
Roommate matching
Student Legal Services
Moving Up – Moving Out
off-campus transition presentations
Individualized Success Coaching
Connections to tutoring, software training, and academic workshops
Partner with Veteran Services and Transfer Center

10. Community Outreach & Partnerships
ASU Family Resources
Provide university families with resources
Manage Child Care Center on campus
Advocate for students with dependants
Expand family responsive policies
Community Outreach & Partnerships
City partnerships
Safety Forums with campus and city police
Off-Campus Housing Fairs
Community Service events
Community Mentoring program
Behavior adjudication
Restorative Justice model

11. One of the challenges for a commuter student is finding a place on campus where they belong and can have substantive interactions with other students.
Orlando in Jacoby, 2000

12. ENGAGEMENT
How do I provide students with the resources, services and support so that they can be engaged?
How do I connect and engage our commuters with faculty, staff and students?
How do I provide transformative and seamless learning opportunities?
How do I show off-campus & commuter students they matter on this campus?
How can I translate what is happening in the Residence Halls for commuter students?
Especially for first year students

13. PEER MENTORS
“Close working relationships with other students not only provide emotional support but also powerfully strengthen educational gains from the formal curriculum.”
Chickering in Jacoby, 2000, p. 23

14. Community Liaisons Community Mentoring Collaborative effort
Provides students the opportunity for career exploration/development
Shadowing a city officials
Designed to strengthen and broaden the Town Gown relationship
Enhance academic retention efforts
A student position embedded within the Be A Good Neighbor properties
Engage & connect students together through events, programs, & services
Assist in building stronger, cooperative communities and help to improve the quality of life in the community

15. Moving from Programming to an Engagement Model
Willy Wonka’s Elevator
Tie the Change to Strategic Plans
Re-emphasize the importance of the work we are doing
Work to develop a more encompassing peer mentorship model
Explore ways to increase student access and utilization of current programs on campus
Willy Wonka’s Elevator – In this glass elevator you can see where you have been and where you need to go – however you can go up down and around before getting to your destination – here are a few ways we are navigating our elevator journey
Tie the change to Strategic Plans – Student Life Fosters Learning and Development, Focusing now on access and utilization, effective communication, holistic learning, and enhance students experience of community – moving from an involved student to an engaged student.
Re- emphasize the importance of the work we are doing
Work to develop a more encompassing peer mentorship model
take a new look at how we engage and retain commuter students…We have been talking about how to “commuterize” or “transferize” an event to show that our students’ experiences matter and are valued on campus.

16. Advocating for Your Students
Student Government Representatives
Educating colleagues about the commuter experience
Involving and educating parents and family members about their student’s collegiate experience
Using assessment data to demonstrate need
Going beyond the silo
Looking beyond institutional image
bring the voice of commuter students to the table for the on-campus community

17. Advocating for Resources
Involving Key Stakeholders
Off-campus partnerships – neighborhoods, cities
On-campus partnerships – Parents Association
Funding
Potential obstacles in getting started
Student fees
Student Government
Operating Budgets
Partnerships for start-up funds
Town/Gown relationships
VP of Student Affairs
Development Office

18. Financial Resources – Creating Revenue Streams
ASU’s Be A Good Neighbor program
Multiple tiers/levels to ‘buy in’
Fee for service concept
Adjust each year
ROI
Housing Fairs
Pay to participate
Different price points for vender categories

19. QUESTIONS ???

20. National Resources
ACPA Commission for Commuter Students and Adult Learners
National Clearinghouse for Commuter Programs
International Town-Gown Network

21. THANK YOU!
Amy Golden Director for Strategic Initiatives Arizona State University (480) Off-Campus & Commuter Student Services