1. How to Use Baseline: Key Performance Indicators Presented by: Melissa Wright, M.A. Assistant Director, Campus Labs Team September 21, 2012 @CampusLabsCo #labgabLike us on Facebook!www.campuslabs.com/blog

2. Assess student learning and success

3. Consultant information

8. Display types TextBarColumnLine Up to 4 values Up to 6 values Up to 6 colors Goal line Dynamic ability Display mixed values (e.g., mean & percentage)

9. Use colors consistently and with purpose Time Periods Progress to Goal Population

10. Source(s) Static or dynamic Sample /response rate Date stamp Question text Scale Person responsible Suggested content for descriptions

11. CREATE DYNAMIC PERFORMANCE INDICATORS

12. Single question on a single survey Data appears in real time from surveys & rubrics

13. Single question on multiple surveys Visual can only display one data point

14. Multiple questions on single/multiple surveys

15. Questions and scales need to be consistent Careful changing questions and scales over time

16. CREATE DYNAMIC KPI THAT CALCULATES PERCENTAGE

19. Sample Headline Sample

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24. Know the applicable projects in advance

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32. CREATE DYNAMIC KPI THAT CALCULATES MEAN VALUE

34. Sample Headline Sample Sample body copy –Sample subtext

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36. Sample Headline Sample Sample body copy –Sample subtext Only questions with numeric answer choices will be available for means

37. Sample Headline Sample Sample body copy –Sample subtext

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39. CREATE STATIC PERFORMANCE INDICATORS

42. Data is manually entered and updated

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44. Sample Headline Sample Sample body copy –Sample subtext Ability to display multiple data points

47. Use colors strategically with your goal line

48. Make sure to note data sources in description

49. CREATE A STATIC KPI LINE DISPLAY

53. Sample Headline Sample Sample body copy –Sample subtext

54. UPDATE VALUES IN STATIC KPI

60. Steps to implementation ArticulateOperationalizeCreate Share

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77. Include in annual reports Sample body copy –Sample subtext http://www.albany.edu/studentaffairs/assessment/docs/Briefing%20Book%2008-09/index.html

78. Add to your website

79. Steps to implementation ArticulateOperationalizeCreateShare

80. How Campus Labs Can Help Collect event attendance and participation numbers Track exposure to outcome to link to learning/growth based performance indicators Embed performance indicators within your planning and reporting process Show concrete metrics that track improvement towards your larger goals and outcomes Collect survey and rubric data for performance indicators Create a variety of performance indicators Work with your assessment consultant to identify best practices for your institution or division

81. Melissa Wright, M.A. Assistant Director Campus Labs Team mwright@campuslabs.com 716.270.0000 QUESTIONS?