1. Team Building and Team Training
Chapter 17
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2. What is Team Building?
Organizational development intervention that focuses on improving the operations of work teams
Variety of perspectives emphasize different goals and approaches
Ongoing process
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3. What is Team Building? Organizational Context of Team Building
Build relationship between team and organization
Organization’s culture impacts support for team building
Evaluating Team Building Programs
Organizations overlook importance because:
Lack expertise in team building
Do not understand benefits of team building
Team members reluctant to participate
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4. What is Team Building? Evaluating Team-Building Programs
Successful programs should improve:
Communication
Satisfaction
Cohesion
Success depends on:
Support of top management
Organizational rewards
Time
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5. What is Team Building? Evaluating Team-Building Programs
Criteria and effectiveness of specific programs
Cognitive (knowledge of teamwork)
Goal-setting and role-clarification
Affective (trust and team potency)
Team process (coordination and communication)
Performance
Focus on task issues
No one best approach
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6. Does Your Team Need Team Building?
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7. Does Your Team Need Team Building?
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8. Types of Team-Building Programs
Goal Setting
Role Definition
Negotiation approach
Group process observers
Interpersonal Process Skills
Activities/exercises to practice & analyze skills
Process consultants
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9. Types of Team-Building Programs
Cohesion Building
Benefits:
Strengthen morale
Increase trust and cooperation
Develop group identity
Types:
Outdoor experience program
Charity activities
Problem Solving
Problem identification and analysis
Diagnostic session
Develop action plan
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10. Team Training Training the Team Together
Develops mental model and transactive memory
Creates a supportive team climate for new skills performance
Planning for the Transfer of Training
Factors affecting transfer:
Training environment
Time lag
Cues
Supervisor support
Strategies that encourage transfer:
Practice and feedback
Supportive team climate
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11. Types of Training Team Resource Management Training
Classroom training & practice in simulators
Benefits:
Reduces errors and accidents
Improves teamwork
Increases efficiency
Assertiveness training
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12. Types of Training Cross-Training and Interpositional Training
Pay for skills program
On-the-job training
Leads to shared mental models
Coordination
Performance
Types:
Positional clarification
Positional modeling
Positional rotation
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13. Types of Training Action Learning Components: Culture of learning
Problem or challenge
Learning team
Learning coach
Insightful questioning and reflective listening
Taking action
Commitment to learning
Culture of learning
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18. Activity Continued
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21. Activity Continued
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