1. Green Cleaning in a LEED Environment Geoff Snavely, LEED AP

2. Agenda 1.The Business of Green Cleaning 2.Define Green & Green Cleaning 3.“Roadmaps” 4.Take-Aways 5.LEED for Existing Buildings: Operations & Maintenance 6.The Future

3. Agenda 1.The Business of Green Cleaning 2.Define Green & Green Cleaning 3.“Roadmaps” 4.Take-Aways 5.LEED for Existing Buildings: Operations & Maintenance 6.The Future

4. Book Objective Identify how green cleaning operations and best practices will affect facility and property management, tenants of buildings and suppliers of such practices. This document will provide real data that demonstrates how one can realize environmental, economic and operational success in their facilities through: –Substantiated research –Case studies –Model programs and guidelines

5. Book Format 1.Book Green Definitions, Terms, Organizations & Standards “Roadmaps” to Green Cleaning Products, Process and Procedures Finding a Green Service Provider; RFI & RFP Process Selling Green Cleaning Internally Common Challenges Hard and Soft Costs of Green Cleaning Where We Go From Here

6. Book Format 2.Appendixes Global Eco-labeling Network Provider List Green Cleaning Products Selection Criterion Green Cleaning Products Proposed Contract IU’s Sustainability Task Force Recommendations RFI & RFP Prototypes Establishing a Performance-based Cleaning System Walk-Through Audit Management Tool Green Cleaning Survey Results

7. Book Format 3.Case Studies Adobe Systems – Cushman & Wakefield Bentall Capital Great River Energy Harvard Medical School Massachusetts State Office Buildings Metro Health Pacific Northwest Laboratory Shell Oil Troutman Saunders Universities of Alberta, McMaster & Michigan Viva Verde Vonachen

8. Book Format 3.Case Studies --- continued AbilityOne FBG GOJO Harvard Maintenance JohnsonDiversey Maintex Servicon Tennant UGL Unicco

9. The Business of Green Cleaning Defining Green & Green Cleaning

13. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” What Is Green & Green Cleaning US Presidential Executive Order 13101 (1993)

14. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” What Is Green & Green Cleaning US Presidential Executive Order 13101 (1993)

15. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” What Is Green & Green Cleaning US Presidential Executive Order 13101 (1993)

16. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green Continuum It’s a journey What Is Green & Green Cleaning

17. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Defining Green Cleaning Cleaning that protects health without harming the environment What Is Green & Green Cleaning

18. Concept / Approach to Cleaning –Preventative maintenance –Time management –Pollution prevention –Continuous improvement –Just-in-time inventory –Six Sigma –Total Quality Management What Is Green & Green Cleaning

19. Concept / Approach to Cleaning –Preventative maintenance –Time management –Pollution prevention –Continuous improvement –Just-in-time inventory –Six Sigma –Total Quality Management Focus on reducing health and environmental impacts What Is Green & Green Cleaning

20. The Business of Green Cleaning Roadmaps

21. Roadmaps LEED for Existing Buildings 10 Steps To Green Cleaning Implementation Collaborative for High Performance Schools Quick & Easy Guide to Green Cleaning

22. Requirements Green chemicals

23. Chapter 5: Product Considerations Bio-Based / Renewable Resources Biodegradability pH Volatile Organic Compounds (VOCs) Flashpoint Dyes Fragrances Ingredient Choices

24. Requirements Green chemicals Carpet & Rug Institute for vacuums

25. Requirements Green chemicals Carpet & Rug Institute for vacuums EPA for janitorial paper and liners

26. Requirements Green chemicals Carpet & Rug Institute for vacuums EPA for janitorial paper and liners Training and Standard Operating Procedures

27. Requirements Green chemicals Carpet & Rug Institute for vacuums EPA for janitorial paper and liners Training and Standard Operating Procedures Communications

28. Other janitorial products –Entrance mats –Micro-fiber cloths –Micro-fiber mops –Recycling bins Other products –Automatic flush valves and faucets –Hand hygiene –Waterless urinals –Compact fluorescent light bulbs –Pest management products –Landscaping products Other Requirements

29. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” In Lieu of Standards and Certification

30. …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green Continuum In Lieu of Standards and Certification –Conserve chemicals –Conserve water –Conserve energy –Reduce toxicity –Recycle content –Durability

31. The Business of Green Cleaning Take-Aways

32. Global Ecolabelling Network

33. Request for Information (RFI) Mission or Vision Statement Corporate Environmental Policy or Sustainability Statement Company Strategic and Succession Plans Organizational Chart Evidence of Corporate Compliance Service Delivery Model Administrative Systems References

34. Request for Proposal (RFP) Basic Administrative Information Accurate Operational Information Detailed Set of Specification Performance-Based Contracting Quality Control Plan Communications Plan Weighting

35. Site Manual Introductory Material Schedule of Routine Cleaning Operations Green Floor Care Plan Schedule of Other Periodic Cleaning Operations Green Cleaning Plans for Special Situations − Vulnerable Populations Recycling Program Green Chemical Policy Green Equipment Policy Training Program Communication Plan

36. LEED…Let’s Take a Closer Look LEED = Leadership in Energy and Environmental Design LEED for Existing Buildings: Operations & Maintenance Helps building owners and operators measure operations, improvements, and maintenance on a consistent scale Goal of maximizing operational efficiency while minimizing environmental impacts Addresses: Whole-building cleaning and maintenance issues (Including chemical use) Recycling Programs Exterior maintenance programs Systems Upgrades Green Cleaning is Integral Component of this Rating System

37. LEED…Let’s Take a Closer Look Specific credits for Indoor Environmental Quality: Prerequisite 3 Green Cleaning Policy (Required) IEQ Credit 3.1 Green Cleaning – High Performance Cleaning Program (1 Point) IEQ Credit 3.2 Green Cleaning – Custodial Effectiveness Assessment (1 Point) IEQ Credit 3.3 Green Cleaning – Purchase of Sustainable Cleaning Products and Materials (1 Point) IEQ Credit 3.4 Green Cleaning – Sustainable Cleaning Equipment (1 Point) IEQ Credit 3.5 Green Cleaning – Indoor Chemical and Pollutant Source Control (1 Point) IEQ Credit 3.6 Green Cleaning – Indoor Integrated Pest Management (1 Point) Certified = 40 – 49 Points Silver = 50 – 59 Points Gold = 60 – 79 Points Platinum = 80+ Points Total for Green Cleaning Credits = 6 Points (15%)

38. Benchmarking Success Local company that achieved certification at the Gold Level Documented Green Cleaning policy Performance Metrics section emphasizes specific Standards outlined in the LEED EB: OM Rating System Documentation maintained annually Purchases MSDS Frequency of application Performance evaluated based on the percentage of sustainable purchases by cost

39. Categories and Standards

44. The Business of Green Cleaning The Future

45. Where We Go From Here Green Collar Jobs and the “Living Wage”

46. Where We Go From Here Green Collar Jobs and the “Living Wage” Extended Product Responsibility/Take-Back Programs

47. Where We Go From Here Green Collar Jobs and the “Living Wage” Extended Product Responsibility/Take-Back Programs Sustainability

49. QUESTIONS?