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Building Your Leadership Team Module 3
Empowering your Program Development Team and Sharing Leadership Today we want to continue our discussion on Building Your County Leadership Team. As you worked on your homework from the last session I am sure you had a lot of thoughts about what we would be asking our leaders to do and how you as agent will organize and manage meetings and people. Today we will hopefully answer some of those questions.
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Building Your Leadership Team
In Module 1 we discussed Identify, cultivate, recruit and orient. Module 1 helped us learn to 1. identify the goals we hope to accomplish 2. identify the characteristics that our members need to possess to help us reach these goals 3. recruit and orient members Today we will continue our discussion by focusing on how we involve and educate our advisory leaders.
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The “academics” of shared leadership…..
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Shared Leadership A group functions more effectively when all its members accept responsibility for the work and life of the group.. … this shared sense of responsibility is known as shared leadership.
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Comparison Classical and Shared Leadership
Displayed by a person’s position in a group or hierarchy. Leadership evaluated by whether the leader solves problems. Leaders provide solutions and answers. Shared Identified by the quality of people’s interactions rather than their position. Leadership evaluated by how people are working together. All members work to enhance the process and to make it more fulfilling. .
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Comparison – continued
Classical Distinct differences between leaders and followers: character, skill, etc… Communication is often formal. Can often rely on secrecy, deception and payoffs. Shared People are inter-dependent; all are active participants in process of leadership. Communication is crucial with a stress on conversation. Values democratic processes, honesty and shared ethics. Drawn from material in Gloria Nemerowicz and Eugene Rosi (1997) Education for Leadership and Social Responsibility
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Developing Shared Leadership
For such leadership to develop we need to pay special attention to three things. We need to encourage: (Gastil 1997) Ownership. Problems and issues need to become a responsibility of all with proper chances for people to share and participate. Learning. An emphasis on learning and development is necessary so that people can share, understand and contribute to what’s going on. Sharing. Open, respectful and informed conversation is central.
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Moving Towards Shared Leadership
There is a Team in place Team members are familiar with the program’s goals and community issues Team members are aware of the needs of the community Team members are engaged Team members feel ownership So, what now???? How does the Team proceed???
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No Set Rules of Leadership and Management
There can be a “gradient of authority” You can appoint rather than elect You have options; make it work for you Think of it as a partnership
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Make it work for you!! You are in charge!!
This is Your PDT!!! Make it work for you!! You are in charge!!
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Top 5 Group Problems Lack of participation Lack of leadership
Lack of planning Lack of interest in programs Disorderly meetings
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Developing Your PDT’s Operating Guidelines
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Review PDT Operating Guidelines on the CAES Intranet at:
leadership It is a good idea to complete a formal copy of these, distribute a copy to all PDT members, and keep a copy on file. Revise and re-distribute each year as new PDT members come on board. Name of PDT Philosophy/Purpose Membership Meetings Officers Attendance Requirements
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Possible Leadership Structure
Chair Presides at PDT meetings Appoints working groups / issue teams (if necessary) Vice Chair Presides in the absence of the Chair Fulfill other leadership roles as needed Secretary Record minutes of PDT meetings; distribute to members Manage Team correspondence
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A Good Leader or Coach ... Knows subject matter
Approachable and personable Willing to delegate Goal oriented Enthusiastic Tough Has standards
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A Good Leader or Coach ... Organized Non-judgmental Interested in team
Communicator and good listener Role model Patient Motivator
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Delegates AND Motivates
A Good Leader... Delegates AND Motivates
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Delegation Have the confidence to turn things over
Delegate significant parts Be an ‘enabler’ not a ‘doer’ They don’t have to do it just like you! Still requires management
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Delegation does not eliminate work; it changes it.
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In the examples of Shared Leadership that follow …
Every member of the agent’s PDT is actively engaged in the delivery of Extension programs and the agent’s Plan of Work. The agent has a core group with a vested interest in accomplishing the goals of the team.
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In the examples of Shared Leadership that follow …
Each PDT member has a personal stake in the success of the Extension program. This success is dependent on EVERYONE! The Agent The PDT Leadership The PDT Members The Volunteers
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What MIGHT Shared Leadership look like for a FACS PDT?
The Goal An FACS Agent’s Program Development Team is to work together to plan, implement and evaluate a specific program. Everyone has a role to play!
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Shared Leadership in FACS
Tasks Responsible Person(s) Design Lesson Plan Agent and/or specialists Develop program agenda All PDT members Suggest speakers Secure speakers Agent with cooperation of members Secure location Member in communication with agent
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Shared Leadership in FACS (continued)
Tasks Responsible Person(s) Marketing – venues and materials All PDT members Process evaluation Outcome evaluation Agent, as lead Tasks related to the actual program: Set up, clean up, registration, refreshments/meals, parking, welcome, introduction of speakers, speakers gifts, etc… Members take on specific tasks and recruit volunteers
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What MIGHT Shared Leadership look like for a 4-H PDT?
The Goal A 4-H Agent wants the 4-H PDT to aid in the planning, development and delivery of 4-H club meetings in the schools. Everyone has a role to play!
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Shared Leadership in 4-H
Tasks Responsible Person(s) Plan curriculum/write lesson plans Agent / 4-H staff / PDT members Meet with schools/set 4-H meeting schedule Agent / 4-H staff Prepare handouts/ newsletters/ announcements PDT members (in consultation with 4-H staff)
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Shared Leadership in 4-H (continued)
Tasks Responsible Person(s) Prepare slide show/ other visuals & secure needed equipment PDT members (in consultation with 4-H staff) Prepare awards/ recognition for members/clubs Conduct Meetings Agent / 4-H staff / Trained Volunteers Club meeting follow-up/reporting
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What MIGHT Shared Leadership look like for an A&NR PDT?
The Goal An A&NR Agent, particularly knowledgeable about a certain commodity (i.e., horticulture), wants the A&NR PDT to address needs and programming related to another area (i.e., beef cattle production) in which the agent is not as strong. Everyone has a role to play!
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Shared Leadership in A&NR
Tasks Responsible Person(s) Talk with local producers; assess needs and seek program ideas PDT members Identify speakers for programs / meetings Agent / PDT members Research speakers; determine educational programs for PDT meetings; plan R.E.P.E. Agenda Edit ‘Livestock Newsletter’ from UGA resources – 2 times/year Agent
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Shared Leadership in A&NR (continued)
Tasks Responsible Person(s) Secure sponsorship for meetings PDT members Shop for food/supplies; cook meal Agent / PDT members Interact with producer meeting attendees to critique meeting; share feedback with all PDT members Organize annual beef cattle tour for producers - funding; transportation; tour stops; hosts; etc…
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COMMUNICATION is CRITICAL
For your PDT to be ULTIMATELY SUCCESSFUL … COMMUNICATION is CRITICAL Whether your Program Development Team is in the beginning stages or firmly established, keeping members in the communication loop is vital to the team’s success. But often, committee members protest they are inundated with large quantities of useless information; that they don’t get the information they need; or that they receive information too late to devote serious attention to it. Effective communication between members builds a culture where everyone works together more efficiently and collaborates to achieve common goals.
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Critical Lines of Communication
Agent PDT PDT Officers Members Keeping your team members up to date requires maintaining a free flow of information among all members through a well designed, deliberate communication system. This system should concentrate on the exchange of information related to decision making, member involvement and shared leadership. In developing the communication plan, seek team member input regarding the information the team needs to do its job; the formats in which the information should be delivered; and how often information needs to be shared. All parties are inter-dependent Promotes honesty, openness, ownership Everyone has a stake
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Critical Lines of Communication Agent PDT Chair
Virtual constant contact Builds trust Strengthens bond Facilitates decision-making Should essentially become “new best friends”
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Critical Lines of Communication
PDT Vice Chair PDT Chair PDT Secretary No gaps in meeting coverage Timely correspondence Distributes ‘routine’ tasks usually handled by Agent If the Agent and PDT Chair are interacting with one another often, then that Chair is gaining an appreciation for the tasks which need to be completed to make the PDT function at an optimum level. The Chair can then offer to take over some of those more day-to-day, more routine tasks. Working in conjunction with the Vice Chair and/or the PDT Secretary, accomplishing these tasks is less of a burdon on any one, single person.
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Communication Points to Consider
What information do members of the Team need to have? How do Team members want to receive information? When do Team members need to receive information? What information does the team need? An effective communication system provides members information needed to make decisions, monitor progress toward goals and other information related to the functioning of the team. Keep communications clear and concise and avoid sending messages that are not necessarily relevant to the work of the team. Well informed team members are equipped to help you make decisions that advance the team’s goals. Reports related to overall goals and specific programs help members monitor progress, identify barriers, and evaluate the implementation process. Other information such as announcements, meeting minutes, upcoming dates and program reminders require no formal team action, but enhances Extension’s visibility to your members. How does the team want to receive information? Just as people learn in different ways, we process information in different ways. Our ability to understand and remember the information is partly determined by the communication method. Ask your members how they prefer to receive information and make the information available using a variety of communication forms. Letters, s, phone calls, in person, text messages, podcasts, webinars and video conference are only a few of the methods in which you can communicate with your team members. When does the team need to receive information? Each program development team will have unique needs which influence how often information is shared between members. Some communication will be scheduled and routine. At least two weeks before each meeting members should receive the agenda, information about issues for discussion and committee reports. After each meeting, send the minutes and date of the next meeting to all members. Contact members who did not attend to let them know they were missed, encourage their participation in the next meeting, and remind them of upcoming dates and programs. Communication between meetings is also essential. Periodic update reports, newsletters, notice of new information posted on your web page, thank you notes, significant publicity or news articles, opportunities for member training and member recognition are just some of the news you can share to keep your team members in the loop.
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Characteristics of Good Team Communication
Concise – Keep communication simple and brief Meaningful – Present what is relevant to the goals and the work of the team Timely – Report information that is relevant to the current agenda Context – Be clear as to the importance To be successful, the communication system with your Program Development Team must be purposely planned, focused on team goals, and keep members current through constant contact. Good team communication has the following characteristics:
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Characteristics of Good Team Communication (continued)
Relevant to Responsibilities – Share information which helps the team members do their job Best Available – Provide the best available indicators and data for the situation Summary Graphics – Convert text to graphs to illustrate the message Effective communication with your Program Development Team is crucial to forming and maintaining a motivated group focused on achieving the team’s goals and actively engaged in the program development process.
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ROLES must be CLEARLY DEFINED
For your PDT to be ULTIMATELY SUCCESSFUL … ROLES must be CLEARLY DEFINED
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What is the ROLE of the PDT?
The PDT is an asset, a tool, available to the agent for improving the quality of the overall program development process The PDT is an group of dedicated, trusted supporters who value the work Cooperative Extension does, and who want to increase Extension’s capacity to do that work In ALL cases, the PDT is responsible to the agent and under the direction of the agent
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What is the ROLE of the Agent?
The agent is ultimately responsible for every aspect of programming The agent is responsible for monitoring the actions and effectiveness of the PDT The agent is the final authority in ALL matters which affect and/or impact Cooperative Extension programming
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DO’s and DON’T’s of Shared Leadership DO:
Share the workload Keep the group on task Maintain overall authority for the group Provide your group with adequate information to make decisions Encourage open, respectful conversation Allow the team members to develop plans to meet goals
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DO’s and DON’T’s of Shared Leadership DO:
Keep the group focused on team goal Assign members to specific tasks Divide your team in small task groups Allow the group to work through creating its direction Encourage participation and sharing by everyone
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DO’s and DON’T’s of Shared Leadership DON’T:
Over exert your influence or opinions Dominate the group process; let the group function Suppress ideas or opinions Show favoritism toward certain members Criticize the ideas of others
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DO’s and DON’T’s of Shared Leadership DON’T:
Withhold information the group needs for solving problems Ignore group personality problems Allow the group to be dependent on you Fail to communicate effectively Allow strong personalities to dominate the group
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BEST WISHES as you take your PDT to NEW HEIGHTS!
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Extension Leadership System (ELS) Team
4-H Program Development Coordinators Marilyn Poole – NE District Lori Purcell – NW District Laura Perry Johnson – SW District Teresa Harvey – SE District A&NR Program Development Coordinators Norman McGlohon – NE District Sheldon Hammond – NW District Ken Lewis – SW District Phil Torrance – SE District FACS Program Development Specialists Janet Valente – NW & SW District Laurie Cantrell – NE & SE District Jeff Christie – Coordinator
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