2. UD Classroom e-Management Network Copyright Dennis Williams and Frank Eastman 2006. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3. Classroom e-Management Network EDUCAUSE MARC January 2006 EDUCAUSE MARC January 2006 Frank Eastman Dennis Williams University of Delaware University Media Services University of Delaware’s

4. UD Classroom e-Management Network All centrally-scheduled classrooms are equipped for video and data display. Milestone

5. UD Classroom e-Management Network The Challenge to Meet 160 Classrooms 7:30 a.m. through 9:30 p.m. Geographically Spread Out Simultaneous Class Starts Immediate Response Needed 5 Staff Tech FTE’s +/- 12 Student Tech Assistants

6. UD Classroom e-Management Network All centrally-scheduled classrooms will have immediate access to a help center via IP phone for help via an e- management network. New Milestone

7. UD Classroom e-Management Network Screen VCR / DVD Classroom AV Cabinet Projector Control unit Typical Small Classroom

8. UD Classroom e-Management Network Screen VCR / DVD Projector Control unit

9. UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center e-Management Classroom

10. UD Classroom e-Management Network AV Cabinet IP Phone Control Panel Connection Panel

11. UD Classroom e-Management Network NetworkPowerVGA PC audio Connection Panel Cables

12. UD Classroom e-Management Network Network Power VGA PC audio Connections

13. UD Classroom e-Management Network Projector on/off Volume control VCR/ PC input DVD input Player controls Control Panel

14. UD Classroom e-Management Network Web cam: -Views screen only -“On” only after call -Flashing green light Ceiling-mounted Projector

15. UD Classroom e-Management Network VCR / DVD Player

16. UD Classroom e-Management Network IP Phone

17. UD Classroom e-Management Network Call center work stations and backup Server CampusNetwork Classrooms RoomView 6.0 e-Management Software

18. UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center e-Management Classroom

19. UD Classroom e-Management Network Call center work station

20. UD Classroom e-Management Network View All Rooms

21. UD Classroom e-Management Network View Room Detail NameMakeModelLast ServiceStatus Name Location Online Log System Power Display Power Display Usage Help Schedule Input RGB Video S-Video Axis Webcam Data Projector VCR/DVD Combo Axis Epson Panasonic 205 81P PV-D47455 9/06/05 ok

22. UD Classroom e-Management Network Room Controls

23. UD Classroom e-Management Network ProcessorSwitch/Amp CampusNetwork Call Center Projector Power Controller e-Management Classroom

24. UD Classroom e-Management Network Web Cam View of Room Projection Screen

25. UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center Projector Power Controller e-Management Classroom

26. UD Classroom e-Management Network e-Management Capabilities Monitor Equipment Status Control Equipment Send Alert Messages Schedule Events Document Activity Generate Reports

27. UD Classroom e-Management Network Related Capabilities Classroom Technology Service Order Classroom Schedules

28. UD Classroom e-Management Network All centrally-scheduled classrooms will have immediate access to a help center via IP phone for help via an e- management network. New Milestone

29. UD Classroom e-Management Network Key Decisions Comprehensive System Standardization Minimal Related Upgrades

30. UD Classroom e-Management Network Planning and Design Rooms Grouped by Type/Capability Functional Block Diagram Equipment Research Bid Package

31. UD Classroom e-Management Network Bid package Block Diagram Equipment List Narrative Scope of Work Options Programming Programming Premium Labor Premium Labor Line Item Breakdown

32. UD Classroom e-Management Network Installation Approval and Budget July, 2005 Data Connections and IP Phones AV & Control Equipment, Web Cams Call Center Scheduling Completion September, 2006

33. UD Classroom e-Management Network Staffing Manager, Classroom Tech Operations Service Coordinator Operations Coverage Back-Up

34. UD Classroom e-Management Network IP Phone Web Cam Screen ProcessorSwitch/AmpProjector AV Signal Encoder ControlPanel Connection Panel Panel CampusNetwork Call Center Projector Power Controller Questions ?

35. UD Classroom e-Management Network Acknowledgements Presentation Design/Creation Kathy Troutman Kathy Troutman UMS Staff Jason Atkinson, Matt Holden Jason Atkinson, Matt Holden NSS Staff Jason Cash, Evans Coursey, Ed Pochomis, Darryl Cofield et al Jason Cash, Evans Coursey, Ed Pochomis, Darryl Cofield et al

36. Classroom e-Management Network EDUCAUSE MARC January 2006 University of Delaware’s