1. Investigating Jobs in Jamaica Job Satisfaction

2. Job Satisfaction Job Satisfaction describes how content an individual is with his /her job.

3. Discussion Question What kind of emotion is this person displaying? Why do you believe this individual is displaying this kind of emotion?

4. Factors Affecting Job Satisfaction 1.Situational Factors: The various situations that an individual encounters in the work place. 2.Personal Characteristics of the worker: refers to the skills and abilities that an individual possesses and how they are applied to the job. 3.Physical conditions: physical appearance of the workplace as well as the facilities that are available to workers.

5. 1. Situational Factors 1. Terms of Employment : Salary/ fringe benefits

6. Situational Factors 2. Job Security : an employee’s confidence that he or she will keep his job.

7. Situational Factors 3.Opportunities for Training

8. Situational Factors 4. Union Representation

9. Situational Factors 5 Sexual Harassment

10. Situational Factors 6. Stress

11. What is Stress Some stress can be happy, exciting and challenging. We need stress in our lives; without it life would be dull. For example, right before a race, Mark always feels a little nervous. This stress helps Mark stay alert and prepared. When stress becomes too frustrating and lasts for long periods, it can become harmful. E.g. Frequent headaches, angry outburst and feeling sad.

12. 2. Personal Characteristics of the Worker 1.Ability to do job 2. Work ethics (Portray good work ethics) 3. Ability to get along with others. 4. Role perception

13. 3.Physical Conditions 1.Safety

14. Physical Conditions 2. Functional Tools and Equipment

15. Physical Conditions 3. Facilities

16. Physical Conditions Facilities

17. Physical Conditions 4. Parking

18. Class Activity Define the term job satisfaction What is job security? How does job security affects workers productivity? Using the dialogues on pg 123 state the factors which influenced these workers satisfaction What are the characteristics of a good worker? -Activities 1,3,4 on page 125 -Activities 1-3 on page 126 Activities from Workbook