2. Museums ADA Compliance January 16, 2013

3. ADA Titles 2 Privately operated museums are covered by Title III of the ADA Museums operated by state or local government are covered by Title II of the ADA Museums that receive Federal funding – whether covered by Title II or III are also covered by Section 504 of the Rehabilitation Act (C) United Spinal Association 2013

4. New Construction & Alterations 3 Permits and permit extensions issued after 3/15/2012 must comply with 2010 Standards Start of construction to be used where permit is not issued. This does not mean ceremonies or site clearing. (C) United Spinal Association 2013

5. Barrier Removal 4 On or after 3/15/2012, elements not complying with or were not required by the 1991 Standards must be modified to comply with 2010 Standards Elements complying with 1991 Standards not undergoing alteration after 3/15/2012 do not have to be modified to comply with new standard (C) United Spinal Association 2013

6. Historic Buildings Give priority to methods that provide physical access to individuals with disabilities Not required to take any action that would threaten or destroy the historic significance of an historic property However must use alternative methods of achieving program accessibility (C) United Spinal Association 2013 5

7. Historic Buildings Alternate methods - Using audio-visual materials and devices to depict those portions of an historic property that cannot otherwise be made accessible Assigning persons to guide individuals with disabilities into or through portions of historic properties that cannot otherwise be made accessible Adopting other innovative methods (C) United Spinal Association 2013 6

8. New Definitions Mobility Device Service Animal (C) United Spinal Association 2013 7

9. Mobility Device 8 Two tiered approach Wheelchairs and other devices designed for use by individuals with mobility disabilities - canes, crutches, walkers must be permitted in all areas open to pedestrian use (C) United Spinal Association 2013

10. Mobility Device 9 Other power-driven mobility devices (those not primarily designed for use by individuals with mobility disabilities) must be permitted to be used unless the covered entity can demonstrate that such use would (i) fundamentally alter its programs, services, or activities; (ii) create a direct threat to others; or (iii) conflict with legitimate safety requirements (C) United Spinal Association 2013

11. Service Animals 10 Only include a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability (C) United Spinal Association 2013

12. Service Animals 11 Other animals, wild or domestic, are no longer considered service animals Trained miniature horses may be an exception An emotional support animal (any animal that provides emotional support, well-being, comfort, or companionship) is not to be considered a service animal However, psychiatric service dogs are recognized; for example, a dog can be trained to “ground” a person with a psychiatric disorder (C) United Spinal Association 2013

13. Assembly - Accessible Seating 12 Significant reduction in large facilities Facilities with 500-5000 seats must have six accessible seating locations (wheelchair location and companion seat) plus one additional accessible seating location for every additional 150 fixed seats above 500 in the general seating area (800 seat facility must have 6 + 2 = 8) Facilities with 5001 or more fixed seats in the general seating area must have 36 accessible seating locations plus one additional accessible seating location for every 200 fixed seats above 5000 in the general seating area (C) United Spinal Association 2013

14. Assembly - Accessible Seating 13 Individuals who need to use accessible seating because of a mobility disability Individuals who need to use accessible seating because their disability requires the use of the accessible features that are provided in accessible seating Companions (C) United Spinal Association 2010 9/7/10

15. Accessible Seating 14 (C) United Spinal Association 2010 9/7/10

16. Accessible Seating 15 Companion seats may be movable as long as they provide Shoulder-to-shoulder alignment Located at the same floor elevation as the wheelchair location Size, quality, comfort, & amenities are equal to other seating in the area (C) United Spinal Association 2010 9/7/10

17. Designated Aisle Seats 16 Five percent of the total number of aisle seats Previously was one percent of all seats (C) United Spinal Association 2013

18. Assistive Listening Systems Number of receivers required is based on seating capacity Assistive listening systems Capacity of Seating in Assembly Area Minimum Number of Required Receivers Minimum Number of Required Receivers Required to be Hearing-aid Compatible 50 or less22 51 to 200 2, plus 1 per 25 seats over 50 seats 2 201 to 500 2, plus 1 per 25 seats over 50 seats 1 per 4 receivers 501 to 1000 20, plus 1 per 33 seats over 500 seats 1 per 4 receivers 1001 to 2000 35, plus 1 per 50 seats over 1000 seats 1 per 4 receivers 2001 and over55 plus 1 per 100 seats over 2000 seats 1 per 4 receivers (C) United Spinal Association 2013 17

19. Assistive Listening Systems Assistive listening systems are required in spaces where communication is integral to the space and audio amplification is provided Requirement is no longer tied to having fixed seats (C) United Spinal Association 2013 18

20. Assistive Listening Systems Availability must be identified by the international symbol (C) United Spinal Association 2013 19

21. Effective Communication (C) United Spinal Association 2013 20 Not a New Provision Must take appropriate steps to ensure that communications with people with disabilities are as effective as communications with others Including – Assistive Listening Devices (ALDs), Captioning, Qualified Interpreters, Large Print, Braille

22. Effective Communication Apps for mobile devices can be used to translate spoken word into ALS, provide audio description of exhibits, and use GPS as way finding Examples – Arizona Sonora Desert Museum - visitors can navigate the 21 acre museum with their smart phones using app called MyGeoTrex, a GPS-based app that gives information about the exhibits Werribee Open Range Zoo - OpenMi Excursions is a smart phone app that offers interactive and accessible learning through captions and Australian Sign Language (C) United Spinal Association 2013 21

23. Sales Counters Accessible counter – 36 inches above the finished floor and identified with access symbol (C) United Spinal Association 2013 22

24. Queue Lines Queue lines must be set at least 36 inches wide. Queue lines can create a tripping hazard for individuals with low vision or who are blind. (C) United Spinal Association 2013 23

25. Display Labels Characters and their background shall have a non-glare finish. Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background. Additional factors affecting the ease with which the text can be distinguished from its background include shadows cast by lighting sources, surface glare, and the uniformity of the text and its background colors and textures. (C) United Spinal Association 2013 24

26. Example of poor color contrast (C) United Spinal Association 2013 25

27. Example of good color contrast (C) United Spinal Association 2013 26

28. Display Label Minimum character height shall comply with Table 703.5.5. Viewing distance shall be measured as the horizontal distance between the character and an obstruction preventing further approach towards the sign. Character height shall be based on the uppercase letter "I". (C) United Spinal Association 2013 27

29. 703.5.5 Visual Character Height Height to Finish Floor or Ground from Baseline of Character Horizontal Viewing DistanceMinimum Character Height 40 inches to less than or equal to 70 inches less than 72 inches5/8 inch 72 inches and greater5/8 inch, plus 1/8 inch per foot of viewing distance above 72 inches Greater than 70 inches to less than or equal to 120 inches less than 180 inches2 inches 180 inches and greater2 inches, plus 1/8 inch per foot of viewing distance above 180 inches Greater than 120 inchesless than 21 feet3 inches 21 feet and greater3 inches, plus 1/8 inch per foot of viewing distance above 21 feet (C) United Spinal Association 2013 28

30. Display Label Sloped labels allow inspection by all (C) United Spinal Association 2013 29

31. Wall Labels Height that is comfortable for those seated and standing is between 48 and 67 inches Centerline at 54 inches above the floor is optimum height (C) United Spinal Association 2013 30

32. Free-standing Display Case 36 inches (C) United Spinal Association 2013 31

33. Free-standing Display Case Best practice (C) United Spinal Association 2013 32

34. Free-standing Display Case Good Examples Bad Example (C) United Spinal Association 2013 33

35. Interactive Displays (C) United Spinal Association 2013 34 Reach range 48 inches maximum and 15 inches minimum for unobstructed front or side reach

36. Interactive Displays (C) United Spinal Association 2013 35 Reach range Obstructed front and side reach

37. Interactive Displays (C) United Spinal Association 2013 36 Accessible work surface Provide at least one station with a minimum of 27 inches of knee clearance underneath work surface with 17 – 25 inches of depth for knee and toe clearance underneath the desk/station for people who use wheelchairs Toe ClearanceKnee Clearance

38. Interactive exhibits Operable parts Provide operable parts that can be used with a closed fist and mount these parts between 15 and 48 inches above the finished floor Ensure that more than 5 pounds of force is not required to operate the part (C) United Spinal Association 2013 37

39. Space Requirements Path of travel 36 inch minimum clear width required with a 60 inch wide passing space every 200 feet Best practice – 60 inch wide path (C) United Spinal Association 2013 38

40. Limits of Protruding Objects (C) United Spinal Association 2013 39

41. Protruding Objects Bottom edge of stairway is less than 80 inches above floor 40 (C) United Spinal Association 2013

42. Protruding Objects Cane detection (C) United Spinal Association 2013 41

43. Protruding Objects (C) United Spinal Association 2013 42

44. Protruding Objects A sign mounted within the circulation path protrudes 6 inches and the leading edge is 29 inches above the finished floor (C) United Spinal Association 2013 43

45. Protruding Objects Exhibit planning – 30 inches above floor and protrudes more than 4 inches (C) United Spinal Association 2013 44

46. Protruding Object More examples (C) United Spinal Association 2013 45

47. Protruding Object Less obvious example – protrudes 7 inches at a 54 inches (C) United Spinal Association 2013 46

48. Program Access Virtual tours Lectures Handouts (C) United Spinal Association 2013 47

49. Restaurants & Bars 48 5% of the total number of general seating spaces and standing spaces at dining surfaces must be accessible (with accessible knee and toe clearances) and located along an accessible route (100 seats = 5 accessible) Previously the number of accessible seating was based on the number of dining tables (20 tables = 1 table) (C) United Spinal Association 2013

50. Common issues Protruding objects Effective communication Information not provided in various formats Labels that do not meet sign requirements Printed materials not provided in alternate formats Programs not accessible to all patrons Insufficient directional signage Ancillary spaces (i.e. toilet rooms, coat checks) (C) United Spinal Association 2013 49

51. United Spinal Association 75-20 Astoria Boulevard East Elmhurst, New York 11370 718-803 -3782 kking@unitedspinal.org www.accessibility-services.com (C) United Spinal Association 2013 50