1. Administrative Functions Certiport Offline Learning System 2.1 Administrative Functions © Certiport, Inc. 2008. All Rights Reserved.

2. Introduction Certiport provides industry-leading training, assessment, and certification solutions that enable individuals to develop the skills necessary to achieve more, distinguish themselves, and advance in today's academic and business environments. These solutions include the Certiport Internet and Computing Core Certification (IC³ ® ), the Microsoft Office Specialist Certification Program, and Microsoft IT Academy (in assigned regions), and the Adobe Certified Associate Program (ACA), delivered through a channel of more than 10,000 Certiport Centers worldwide. In this module you will learn how to deliver an Offline Learning System course using a single drive (for example, a PC hard drive). The module will cover everything from setting up the drive to delivering the course and uploading the results. Page 2© Certiport, Inc. 2008. All Rights Reserved.

3. Meaning of the Information Boxes A BLUE background indicates the box contains useful information. An ORANGE background indicates the box contains an action you will perform. Page 3© Certiport, Inc. 2008. All Rights Reserved.

4. One-time Setup Before candidates can start Offline courses, Offline files must be installed on each computer. This process will only need to be run one time, and once complete, each computer will be ready to deliver the Offline courses. Setting up the Offline Learning System on the student PC includes these tasks: Installing Offline Learning files on the student PCs Running Offline Learning System setup on a teacher’s PC Page 4© Certiport, Inc. 2008. All Rights Reserved.

5. Copy Offline Installer to Student PCs  Place the Admin USB drive into the USB port of the Offline computer.  In the AutoRun window, click Open folder to view files.  Click OK to continue. Click view files Click OK Step 2 Step 1 Page 5© Certiport, Inc. 2008. All Rights Reserved. Admin

6. Open Student Files Folder  Double-click the Student Files folder. Double-click folder Page 6© Certiport, Inc. 2008. All Rights Reserved.

7. Copy Contents of Student Files  Select the OfflineLMSSetup.exe file, and then choose Copy.  Go to the root drive (C:). Create a folder (C:\Offline)  Right-click in folder C:\Offline, and then choose Paste. Windows pastes the copied file to folder C:\Offline. Select and copy all files Step 1 Step 2 Go to C:\Offline, and paste files Page 7© Certiport, Inc. 2008. All Rights Reserved.

8. Run OfflineLMSsetup.exe  In folder C:\Offline, double- click OfflineLMSSetup.exe to install the Offline application. (note: this should be done as an Admin)  This creates a shortcut to Offline Learning System on the Windows Desktop and then launches the application.  The Desktop shortcut can then be used to launch the Offline application.  Click the close button in the upper-right corner of the Offline application to close it. Double-click setup.exe to install program Step 1 Desktop shortcut used to start application Page 8© Certiport, Inc. 2008. All Rights Reserved.

9. Four Step Process Page 9© Certiport, Inc. 2008. All Rights Reserved. Manage User Groups Create groups Add users Enroll users Manage User (Student) USB Initialize Student Data to Student PC Copy Student Data from Student PC to Admin USB drive Upload Offline Results to LMS Administer Candidate Course Complete courses and exams Download Group Roster Generate group roster Download to Admin USB drive Extract roster files on Admin USB Sync This User Guide details the four steps necessary to manage and use the Offline Learning System 1 1 2 2 3 3 4 4

10. Insert Admin USB Drive  Insert the Admin USB drive into the USB drive on the Admin computer (connected to the Internet).  In the AutoRun window, click Cancel. This loads the USB drive, to which you will download the group roster. Page 10© Certiport, Inc. 2008. All Rights Reserved. Admin

11. Open Internet Browser  Open an Internet browser – Internet Explorer is recommended.  In the Address field, type http://www.certiport.com.  Click Login and log into the Portal with your teacher credentials. Click the Go button Type www.certiport.com in the Address field Step 1 Step 2 Open browser Step 3 Page 11© Certiport, Inc. 2008. All Rights Reserved.

12. Exam Registration in Portal  Upload your comma separated list of students by selecting the file to import and clicking on Register.  Select Save the Results and save the resultant list of student names and Candidate IDs.  This file will be used to create learning and exam records for each student. Save this file to your Admin USB. Page 12© Certiport, Inc. 2008. All Rights Reserved.

13. LMS User Creation  Open an Internet browser – Internet Explorer is recommended.  In the Address field, type http://certprep.certiport.com.  Click Go. Click the Go button Type certprep.certiport.com in the Address field Step 1 Step 2 Open browser Step 3 Page 13© Certiport, Inc. 2008. All Rights Reserved.

14. Login Page  On the login page, enter a User Name and Password.  Click Login to continue. NOTE: Click the Forgotten your password? link if you need your password sent to you. Enter a User Name and Password Step 1 Step 2 Click the Login button Forgotten your password? link Page 14© Certiport, Inc. 2008. All Rights Reserved.

15. Home Page  The system displays the your home page.  The Student links menu is displayed across the top of the page.  Click the Administration link to enter Administration mode. NOTE: The Administration menu link is displayed when you are logged in as a user with Administrator permissions. Click Administration Student home page Page 15© Certiport, Inc. 2008. All Rights Reserved.

16. Locate User Group  In Administration mode, click the Administration menu link.  The system tree structure is displayed on the left. Click the “+” symbols in the tree structure to expand menus to find the group you want.  Click the group name in the menu tree.  The group name is displayed at the top of the right panel.  Click the Choose an action… drop-down menu on the far right. Click Administration Selected group name Click desired group Click the action drop- down menu Step 1 Step 2 Step 3 Page 16© Certiport, Inc. 2008. All Rights Reserved.

17. Upload Users  From the action menu, click Upload Multiple Users >. Click Upload Multiple Users Page 17© Certiport, Inc. 2008. All Rights Reserved.

18. Upload Users  In the First Name field, select FirstName from the drop-down.  In the Last Name field select LastName.  In Display Name select CandidateID from the drop- down menu.  For Username, select CandidateID from the drop- down menu.  Input a password value and Click Continue. Select First Name Select Last Name Select DisplayName Select Username Step 1 Step 3 Page 18© Certiport, Inc. 2008. All Rights Reserved.

19. Enroll Users in Exams  Click on GS3 2009 – Arabic to display the GS3 Exams.  Click Enroll for exams: 170202021, 170203021 and 170204021.  For English click on GS3 2009 – English and enroll in exams: 170202011, 170203011 and 170204011. Click on IC3 GS3 ESM Exams Page 19© Certiport, Inc. 2008. All Rights Reserved. Click Enroll Step 1

20. Group Details  Click on Users to return to the Group Details screen Click on Users Page 20© Certiport, Inc. 2008. All Rights Reserved.

21. Generate Offline Roster  From the action menu, click Generate Offline Roster >. Click Generate Offline Roster Page 21© Certiport, Inc. 2008. All Rights Reserved.

22. Generate Offline Roster  Click the Generate button to continue.  The system creates the Offline roster. This may take a few minutes, depending on your Internet connection.  The roster generator creates a compressed (.ZIP) file, which contains the roster files. Click Generate Indicates processing Page 22© Certiport, Inc. 2008. All Rights Reserved.

23. Download Offline Roster  When roster generation is done, click the CLICK HERE to download your roster link to download the roster. Click the link Page 23© Certiport, Inc. 2008. All Rights Reserved.

24. Saving Offline Roster  In the File Download window, click Save.  Use the Save in drop-down list to select the Admin USB drive.  Click Save.  When the download is complete, click Open to open the roster.ZIP file in Windows Explorer. Click Open Click Save Locate and click the Admin USB drive Click Save Step 2 Step 1 Step 3 Step 4 Page 24© Certiport, Inc. 2008. All Rights Reserved.

25. Extract Roster Files NOTE: The name of the roster.ZIP file includes the name of the group: groupname_roster.ZIP  The contents of the roster.ZIP file are displayed in Windows Explorer.  Click Extract all files. NOTE: If you use a file archiving application like WinZip to extract the roster files, be sure to extract the files to a folder on the Admin USB drive. Click Extract all files Page 25© Certiport, Inc. 2008. All Rights Reserved.

26. Extract Roster Files  Using the Extraction Wizard, follow the prompts to extract (unzip) the roster files.  Save the extracted files folder to the Admin USB drive (selected by default). Click Next Click Finish Step 1 Step 3 Step 2 Extracted files Admin USB drive selected Page 26© Certiport, Inc. 2008. All Rights Reserved.

27. Extracted Roster Folder  The roster files are extracted to a new folder on the Admin USB: groupname_roster.  The Offline roster is now ready to use.  Remove the Admin USB drive. Unzipped roster folder Page 27© Certiport, Inc. 2008. All Rights Reserved.

28. Set Up Offline Users With student files copied to the offline PC and the group roster downloaded to the Admin USB drive, you are ready to set up individual users so you can run courses and exams on offline computers. This setup process is called initializing the drive.  Insert the Admin USB drive into the teacher’s PC. This will install the Offline Learning System Initializer. Insert Admin USB drive Page 28© Certiport, Inc. 2008. All Rights Reserved. Admin

29. Install & Start the Offline Learning System Initializer  Click OK to continue. Once installed, the Initializer will launch. Page 29© Certiport, Inc. 2008. All Rights Reserved.

30. Locate Roster Folder The first time you run the Initializer, you will be asked to choose the location of the roster folder.  Use the “+” symbols in the window to locate the groupname_roster folder on the Admin USB drive.  Click to select the roster folder.  Click OK. NOTE: This process registers the location of the roster files for future use in the Initializer. Click roster folder Click OK Step 2 Step 1 Page 30© Certiport, Inc. 2008. All Rights Reserved.

31. Admin Login When you start the Initializer, you will be asked to login, using your Certiport Admin credentials. (Note: the Initializer must be run as Admin)  Input your Admin username and password and click Login. NOTE: If you do not have access to the Internet, you can select Cancel. You will not be able to upload exam results but you can initialize users. If your Admin is authorized for more than one Test Center, select the Test Center which is currently being set up. Click Login Click Select [Optional Step] Page 31© Certiport, Inc. 2008. All Rights Reserved.

32. Initialize User Files The Initializer displays the users in the group roster.  Click the Init Login button next to the candidate name you want to set up for offline training. Select All and Initialize Checked to initialize all candidates. Click Init Login Page 32© Certiport, Inc. 2008. All Rights Reserved.

33. Initialize Complete  The Initializer saves the student data file(s) in the Teacher Files folder.  Click OK.  Click Exit to close the Initializer.  Now the Admin USB drive can removed and each student file (located in the Teacher Files folder on the USB) copied to the C:\Offline directory of students PCs. NOTE: The student data file initialized in this process is of the form candidateID_data.lmsdb file. For example, the student data file for Gina Calabrese is named 2798629_data.lmsdb. Click OK Page 33© Certiport, Inc. 2008. All Rights Reserved.

34. Retrieve and Upload Exam Results When students have completed their exams, their results need to be copied to the Admin USB drive in preparation for uploading to the Portal.  Place the Admin USB drive into a USB port on the offline computer of the student whose results you want to upload.  Copy the results files (*.res.enc) from C:\Offline Insert drive Page 34© Certiport, Inc. 2008. All Rights Reserved. Admin

35. Start Offline Learning System Initializer  In the AutoRun window, click Start Offline Learning System Initializer.  Click OK to continue. Click Initializer option Click OK Step 2 Step 1 Page 35© Certiport, Inc. 2008. All Rights Reserved.

36. Upload Student Exam Data  The Initializer window displays the candidates in the group roster.  Click the Upload Exam Data button next to the student for whom you are copying results. Click Upload Exam Data Page 36© Certiport, Inc. 2008. All Rights Reserved.

37. Upload Student Exam Data  The Initializer window displays the candidates in the group roster.  Click the Upload Exam Data button next to the student for whom you are copying results. Page 37© Certiport, Inc. 2008. All Rights Reserved.

38. Refer to Student Instructions  Please refer to the Offline Learning System Student Guide for instructions on student use of the Offline Learning System. Page 38© Certiport, Inc. 2008. All Rights Reserved.

39. Certificate Fulfillment  Open a browser and go to: http://www.certiport.com  Click Login and log into the Portal with your teacher credentials.  Proceed to Certificate Fulfillment to collect your student certificates Click the Go button Type www.certiport.com in the Address field Step 1 Step 2 Open browser Step 3 Page 39© Certiport, Inc. 2008. All Rights Reserved.