1. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TIME AND STRESS MANAGEMENT/ ORGANIZATION SKILLS Chapter 4

2. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt OBJECTIVES Describe how stress impacts workplace performance Identify the causes of stress, and name methods of dealing with stress Apply time-management techniques in the workplace Define the importance of organizing for optimal performance Apply organizational techniques in the workplace

3. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt

4. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt

5. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt THE IMPACT OF STRESS ON PERFORMANCE Stress: the body’s reaction to a tense situation Stress will affect work performance Stress in the workplace will carry on to your personal life Stress-related losses cost organizations billions of dollars annually

6. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TYPES OF STRESS Positive stress: a productive type of stress that provides strength to accomplish a task –Can become negative Negative stress: a type of stress that results in you becoming emotional, illogical, or in you losing control of your temper –Can cause anger, depression, distrust, fatigue, changes in appetite, and/or physical weakness (http://www.youtube.com/watch?v=vdv63kqa8U4)http://www.youtube.com/watch?v=vdv63kqa8U4

7. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt DEALING WITH STRESS Steps to Assist in Dealing with Stress 1.Identify the stressor 2.Recognize why and how you are reacting to the stressor 3.Visualize and set goals 4.Practice positive stress relief

8. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TALK IT OUT What are common negative stressors students face and what are positive responses?

9. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt DEALING WITH STRESS Stress Relievers Find an outlet to release tension Diminish (or ideally eliminate) the use of alcohol and/or drugs Do not become emotional Get organized Make time for yourself and learn to relax Eat a balanced diet and get plenty of sleep

10. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt DEALING WITH STRESS Specific Stress Relievers Eat a balanced diet Exercise Develop realistic goals Maintain healthy relationships Have some leisure time for you Listen to music Relax Get enough sleep Do some deep breathing exercises Use positive visualization Meditate Get organized

11. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt DEALING WITH STRESS At Work Surround yourself with positive people Create a personal space Take time outside of work to relax Do not bring your troubles home Use employer resources if available

12. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TALK IT OUT What are ways you relieve stress? (http://www.youtube.com/watch?v=wYr4-vtBBRo&feature=related)

13. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TIME MANAGEMENT TIPS AND TRICKS Time management: how you manage your time –Take time to make a plan –Set priorities and get organized –Do not rush through a job; complete it correctly the first time

14. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TIME MANAGEMENT TIPS AND TRICKS Keep a calendar handy at all times Make a list of tasks for each day and prioritize this list Organize your work area Avoid time wasters Practice a one-touch policy Set time aside each day to address all correspondence at once Do not be afraid to ask for help

15. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt TALK IT OUT How can you apply what you just learned regarding time management to your school performance?

16. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt ORGANIZING and PERFORMANCE Being organized will –optimize performance, –allow good use of your time, and –reduce stress

17. Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt ORGANIZING and PERFORMANCE Ways to Get Organized Use a calendar Keep an address book Return all messages at one time, including e-mails Break large tasks into smaller tasks Keep work space clutter-free Have a shredder handy Maintain files Handle mail in an organized manner