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Materials Management Operations Guideline/Logistics Evaluation

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1 Materials Management Operations Guideline/Logistics Evaluation
MMOG/LE Materials Management Operations Guideline/Logistics Evaluation November 2007

2 Agenda Why MMOG/LE? What is MMOG/LE? Completing the Self-Assessment
Who is Requiring MMOG/LE? MMOG/LE Key Criteria AIAG/Odette MMOG/LE Benefits Survey Customer Success Stories Supporting Training and Documents Available

3 Why MMOG/LE?

4 Improving Supply Chain Delivery Performance
Gain control of processes Reduce inventory carrying costs, premium freight, rework, line stoppages, lead times Gain control of supply chain Increase inventory visibility Reduce supply chain risk Support continuous improvement Increase customer satisfaction Increase competitiveness Actionline Magazine, Fall 2006

5 Who is implementing MMOG/LE?
Suppliers to comply with OEM requirements Suppliers in emerging markets Companies looking to Reduce supply chain risks Improve supply chain compliance and Increase delivery and long distance performance Regional industry associations Brazil, Romania, China, etc. AIAG - Automotive Industry Action Group

6 MMOG/LE Outside the Automotive Industry
Universities High Schools Other non-automotive industries Hospitals Construction Aerospace Chemistry Electronics Industrial Retail

7 What is MMOG/LE?

8 Principles of Global MMOG/LE
Recommended standard for materials and logistics Self-assessment tool for identifying gaps in processes Based on agreed business processes By OEMs and suppliers Ford, Chrysler, PSA, Renault, Volvo Car, Volvo Truck, etc. Based on extensive, best practices 6 chapters 206 criteria Determine current level of plant performance

9 Scoring Summary (ABC Classification)
A Level Supplier is considered to be at or near “world class” standards (90% or higher). B Level Supplier is deficient in two or more aspects of a given category or multiple categories (75% < 90%). An action plan should be put in place and the corrective action should not require a significant amount of time to implement. C Level Supplier is deficient in one or more critical or high impact aspects (75% or less). Action plans required to ensure deficiencies do not result in serious or prolonged issues to the customer.

10 MMOG/LE Self Evaluation Categories
Strategy and Improvement Work Organization Production and Capacity Planning Customer Interface Production and Product Control Supplier Interface

11 MMOG/LE Translations Available in 10 languages including:
English French German Spanish Portuguese Chinese Romanian Czech Russian Over 2000 trained users in 16 different countries

12 What Does this Mean to Me?
Attend AIAG/Odette MMOG/LE standard training Understanding and building a team to complete assessment Complete self-assessment Attend self-assessment education and review Develop gap analysis and action plan customer, internal, and sub suppliers Implement Action Plan Internal processes and systems Sub suppliers (e.g, Tier 2) Customer certifies self-assessment score

13 Completing the Self-Assessment

14 Download the Self Assessment
odette.org or aiag.org ENGLISH FRENCH The following are the steps to complete the mmogle self-assessment. First you must get a copy of it in the language that you will need. It is available for download from either AIAG’s or Odette’s web sites. CHINESE

15 Complete the Form Each Question is Yes (“X”) or No (Blank)
1.2 Objectives 1.2.1 Objectives relative to the Materials Planning and Logistics function are defined, communicated and understood within the organization. Why? Objectives allow departments and employees to focus on areas of importance to achieve customer satisfaction and the organization's Materials Planning and Logistics strategy. Criteria F2 X All objectives are measurable and consistent with the organization's Materials Planning and Logistics strategy. EQOS - Inventory accuracy is measured by the cycle count program, supplier delivery performance, customer delivery performance. x Objectives are accepted by all relevant functions and are clearly cascaded throughout the organization. EQOS reviewed by operations and at staff meetings and posted monthly for all employees to review. Objectives are reviewed with senior management at planned intervals. Populates the gap analysis tab 15

16 Each Question is Weighted
F1 F2 Missing six results in “C” level F3 Missing one results in “C” level

17 Submit Scoring Summary

18 Submit Gap Analysis List of All Unanswered Questions (Blank)

19 Who is requiring MMOG/LE?

20 Frequency of Submission
OEM EMEA North America South Asia/ Pacific Frequency of Submission MMOG/ LE v2 Usage Comments Europe Yes TBD Annually Next submittal By Jan. 2008 Annually. This is a requirement for Q1. Currently, all regions using MMOG/LE for Q1 require Level A except Europe and Asia Pacific, which currently accepts Level B. Western Europe and Central and Eastern Europe only New vehicle project Strong involvement of the plant management is required in order to make sure that progress is in place. Required all suppliers Volvo Car Annually. This is a requirement for Q1 Volvo Group Europe, a few suppliers in the Middle East Yes, Brazil India, China Annually self-audit submission and follow-up to be implemented Next Submittal 20

21 OEM Supplier Audit Policy
Supplier evaluations are completed by Chrysler personnel using the Supply Process Analysis (SPA) for new suppliers, new supplier locations, and problem suppliers. The SPA encompasses elements inclusive of the MMOG self-assessment. Additional audits will be conducted on suppliers that have a significant variance in the self-assessment ranking and their actual Chrysler Supply performance rating. North America and Europe only. Potential suppliers, new suppliers, and problem suppliers. All suppliers will eventually get an audit. Major and problem suppliers will be prioritized. Suppliers are consulted on the Global MMOG/LE in the Project Phase. Annual audits are not required annually, only during the project phase. In the Trial phase, evaluations are carried out if there are problems with the supplier. New and problem suppliers Volvo Car An attempt is made to visit all new suppliers and big volume suppliers. For potential suppliers self-assessment is the first step. Volvo Group Potential suppliers, new suppliers, and problem suppliers 21

22 OEM Focus During MMOG/LE Audits
Strategy and Improvement Management commitment Capacity and Production Planning Supplier Interface (Tier 2) Performance measurement Sub-tier supplier communication Sub-tier suppliers in emerging markets Improvement Plan Self-Assessment Quality

23 Key MMOG/LE Criteria

24 MMOG/LE Processes 24

25

26 Key Criteria Materials Management Objectives
Analyzed, measured (action plans if necessary) Defined, documented, communicated and understood Identify continuous improvement opportunities Corrective action for bottleneck processes Job descriptions, work instructions and training plans AIAG - Automotive Industry Action Group

27 Key Criteria Key Performance Metrics Delivery Performance
Supplier Performance Internal performance (plan versus actual)

28 KPI’s for MMOG/LE* KPI4GMML 6 KPI4GMML 4 or Supplier Plant
Production Disruption Schedule Modifications Incomplete units Line Stops KPI4GMML 6 Supplier Communication & Cooperation Criteria : Self-sufficiency, Reliability, Responsiveness Supplier problem notification, Availability, Flexibility KPI4GMML 4 Material Handling & Identification or Delivery Requirements ASN Message Supplier Plant Customer Plant Warehouse Assembly Line DOCK KPI4GMML 3 “VMI” KPI4GMML 2 Delivery Accuracy or KPI4GMML 1 ASN Performance *Key Performance Indicators for Global Materials Management and Logistics

29 Key Criteria Resource Planning Capacity Planning
Flexibility and availability are optimized Contingency plans and emergency procedures exist Employees are trained Capacity Planning Long, medium, short-term plans reviewed regularly Process in place to notify of shortages Support all requirements for all customers Minimize inventory Obsolescence Raw material WIP Finished goods AIAG - Automotive Industry Action Group

30 Key Criteria Communication Material Identification
Scheduling automatically integrated into system without manual intervention 830/DELFOR/Planning Releases 862/DELJIT/Shipping Releases System compares resources versus requirements Process in place to notify of resource limitations Material Identification Segregate good/bad material Packaging and bar code labeling Product Realization - PCC AIAG - Automotive Industry Action Group

31 Key Criteria Production and Product Control
Process to monitor inventory levels Safety stock, minimum stock, etc. Count Accuracy Product structure accuracy Control and handling of WIP, scrap, rejects, returns Traceability Product Realization - PCC AIAG - Automotive Industry Action Group

32 Key Criteria Engineering Change Control Shipping
Participate and formal sign off New parts/past models/inactive parts Shipping Timing, contents and accuracy of shipping labels Labels match customer requirements Data content of ASN is 100% accurate Controls in place to prevent shipping discrepancies Customs clearing process (if applicable) Packaging and Labeling PCC Bar code scanning and ASN (error proof system - We can keep track of container inventory. MFG/PRO can include container on the BOM. AIAG - Automotive Industry Action Group

33 Key Criteria Supplier Communication
Process to ensure sub-tier suppliers can support production on-time with the right quantities Electronic communication (EDI or Internet) Releases, schedules and ASNs Planning horizon is appropriate In-transit visibility from ASNs Customs clearing process (if applicable) Process for suppliers to notify of shortages Packaging and Labeling PCC Bar code scanning and ASN (error proof system - We can keep track of container inventory. MFG/PRO can include container on the BOM. AIAG - Automotive Industry Action Group

34 Key Criteria Supplier Packaging Bar code labels
Process in place to define packaging and pack size Ensure sufficient packaging material is available Material Receipt - We can specify dock location AIAG - Automotive Industry Action Group

35 Key Criteria Supplier Assessment
Methodology to select and evaluate suppliers Continuous improvement process for sub-suppliers Supplier performance metrics Key Criteria Material Receipt - We can specify dock location AIAG - Automotive Industry Action Group

36 AIAG/Odette Benefits Survey
36

37 AIAG and Odette MMOG/LE Survey
Survey administered in March/April 2007 Over 160+ survey respondents North America Europe China Respondent demographics Tier 1, Tier 2, Tier 3 and Aftermarket Large, Midsize and Small Companies Implementation time was from 1 to 3+ years Management commitment was not measured LKPI Training Course - Blank Session - 11/15/2005 37

38 Top Five Performance Improvements: Tier 1 and Tier 2-3
Regardless of Tier: Ability to meet ISO TS-16949 Ability to keep existing business Data accuracy Ability to support lean (Tier 1) Overall supplier rating (Tier 2-3) Inventory Control LKPI Training Course - Blank Session - 11/15/2005 38

39 Top Five Performance Improvements: Large, Midsize and Small Companies
Regardless of Size: Data accuracy Ability to meet ISO TS-16949 Ability to keep existing business Large suppliers also indicated Delivery accuracy and inventory control Midsize suppliers also indicated Supports lean implementation and new business Small suppliers also indicated Overall supplier rating and new business LKPI Training Course - Blank Session - 11/15/2005 39

40 Top Five Performance Improvements: by Time Implemented
Regardless of Time Implemented: Data accuracy Ability to meet ISO TS-16949 Ability to keep existing business Also indicated: < 1year: Ability to support lean and inventory control 1-2 years: Inventory control 2-3 years: Delivery accuracy and line shortages 3+ years: Reduced manual entry and inventory control LKPI Training Course - Blank Session - 11/15/2005 40

41 Data Accuracy Positive Performance Improvement Mean Score Over Time
58 60 62 64 66 68 70 <1 Year 1-2 Years 2-3 Years 3+ Years Notes: On a 100 point scale Over 60 is considered a strong positive response

42 General Findings Meeting customer requirements and data accuracy are consistent benefits regardless of time, size or tier MMOG/LE usage continues to improve year after year MMOG/LE is an investment in first year of implementation Continuous improvement is a journey, not a destination Minimal differences between N.A. and Europe Performance improvements were consistent LKPI Training Course - Blank Session - 11/15/2005 42

43 MMOG/LE Results Identified by OEMS

44 Global MMOG/LE Benefits
Renault requires the use of Global MMOG/LE in project phase (vehicles or engines) In July 2007 for the “Twingo” program: For 28 suppliers using Global MMOG/LE Service Rate = 91 % For the others : Service Rate = 80 % 44

45 Delivery Rating Improvements
1641 suppliers in N.A. completed MMOG/LE 2006/2007 As of October 2007, 93% are >80 15% improvement in past 10 years 85% of suppliers are at MMOG/LE Level “A” 45

46 Benefits of Using MMOG/LE China Tier 1 Supplier’s Opinions
Reduction in raw material, work-in-process and finished inventory More efficient process from receiving raw material to shipping inventory Visible signs on shop floor identifying manufacturing operations Use of metrics to capture failure in process Importance of appropriate packaging More organized warehouse: FIFO process used more effectively More control and accountability in the material ordering process More warehouse space Ease of production planning and scheduling process Less errors Ability to compare material received versus material shipped Ability to see ASN’s from tier 1’s and pay tier 1’s electronically Improved communications within the supply chain

47 Delivery Score Improvements
602 suppliers completed MMOG/LE 54% improved in Chrysler delivery rating Average improvement to Chrysler rating = 30% 36% improved MMOG/LE score 85% are at “A” level

48 MMOG/LE, Volvo Group, update Sept ‘07
All new suppliers are requested to submit the document A Requirement for existing major and poor performing suppliers A Criteria of Volvo Group Key Elements Procedures, Logistics > 850 assessments received, > 230 verified with Volvo internal personnel (most often on location) Linked to supplier relationship development process Example N-America: Self-assessed 44% of suppliers on A-level After verification 37% of suppliers on A-level Example S-America: Adherence to supply instructions (Mar to Aug) Total local suppliers average % correct day/quantity Total self-assessed suppliers % All verified level A-suppliers 96.7% All verified level C-suppliers % not included: Volvo Car Corporation 48

49 MMOG/LE Benefits and Success Stories from Suppliers

50 JCC Company Background
Company size $50 million USD Supplier in Fuzhou, China Parts produced Aluminum alloy pistons Motor air compressors Diesel engines Outboard engines OEM and aftermarket supplier

51 Results Reduced raw material and finished goods inventory by 50%
Ability to achieve 100 points for monthly delivery rating Decreased premium freight Improved overall rating by 20% Obtained a competitive advantage Obtained new customers Enterprise visibility into customer requirements drives business Gained efficiencies in productivity, quality and delivery

52 Products include pulleys, dampers and idlers
London, Ontario Operations Background Products include pulleys, dampers and idlers Approximately $55 million in sales Supplies to OEMs and major Tier 1s Major customers include: Ford General Motors Nissan Automotive Component Holdings (Visteon)

53 Physical Inventory Inventory Value Delivery Performance
London, Ontario Operations Results Physical Inventory Reduced frequency from monthly to annually Inventory Value Reduced 50% in past years Delivery Performance On time shipping performance to customers in 2006 was 99.7% Delivery ratings to customers providing feedback was 100 Supplier Performance On time delivery from suppliers is 100% on date required 97% of material requirements are communicated electronically to suppliers 95% of incoming material shipments are transmitted via ASNs

54 Global MMOG/LE Projects
North America TRW – Freudenberg – Akebono – Plastech – Gates - Schefnacker – Georg Fischer – General Bearing – Wagon Automotive – Lear – Schefenacker Europe ArvinMeritor - Tower Automotive - SNOP - recia - Mecaplast - MGI Coutier - Magneti Marelli - Treves – Robert Bosch - Rieter Automotive - Hutchinson – SIEMENS VDO Automotive – Behr France – Metaldyne International France – TRW France - Edscha France – Beru Eyquem SAS – Amis (Sifcor) – APM – Autoliv France – Continental – Cooper Standard – Dunlop roues – Electrofil – Fabri – Freudenberg – GKN Driveline – Gris Découpage - Mahle – Mann Hummel – Alps – Fuji Koyo … China Changhua – Chaoli – Jiaxuan – JCC – Xiyuan – Zhongyi – Zongshen South America Mueller 54

55 Supporting Training and Documents Available

56 Harmonized Global Training
1-Day standardized global AIAG/Odette training Training Slides & Instructor Manual Participant Manual Implementation Toolkit Odette/AIAG MMOG/LE Work Group

57 MMOG/LE Course Objectives
Continuous Improvement Tool What is the MMOG/LE? Assessment Gap Analysis Implementation MMOG/LE Use Global MMOG/LE information in this course as a tool for continuous improvement and as a result be able to: Describe all sections of MMOG/LE Self-assess your operations and perform a gap analysis Generate, based on gap analysis and sample project plan, your own Global MMOG/LE improvement implementation plan 57

58 MMOG/LE Training and Seminars World Wide
America’s Europe Others 55 people 15 people 177 people United Kingdom Czech Republic China United States of America 700 people 180 people 6 people 4 people * Sweden Slovac Republic Iran Canada 50 people 130 people 15 people Germany Romania Turkey 200 people India (training Fall 2007) Additional Seminars held: Japan Taiwan Hong Kong Thailand Mexico 480 people 25 people France Poland 100 people 160 people 13 people Brazil Spain Russian Federation 58 58 AIAG - Automotive Industry Action Group AIAG - Automotive Industry Action Group 58 58 58

59 Related Guidelines and Best Practices
Available at or M-7: Materials Management Operations Guideline/Logistics Evaluation (MMOG/LE) M-8: Key Performance Indicators for Global Materials Management and Logistics (KPI4GMML) Trading Partner Agreement for Global Materials Management and Logistics (available March 2008) E-17: Joint Automotive Industry Forum China B2B Recommendation EDI/XML Project Planner Global Evaluation for Carriers and Logistics Service Providers 59

60 MMOG/LE Seminars held Globally
Americas US – Mexico – Brazil Asia Japan – Taiwan – China - Hong Kong – Thailand – India Central and Eastern Europe Poland - Czech Republic – Slovakia – Turkey – Russia – Romania Europe France – UK - Spain 60


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