1. Tutorial Trainings and Communication Learning Assistance Programs and Disability Support Services (LAP/DSS) and Student Support Services (SSS). MO-KAN-NE 31 st Annual Professional Conference Professional Roundtable April, 2009 Valdis Zalite Academic Support Centers Southeast Missouri State University (573) 651-2273 vzalite@semo.edu

2. CURRENT SET-UP AT SOUTHEAST THROUGH LAP/DSS Individual/Small Group Tutorial Sessions 1 Open Lab (focusing predominately on upper and lower level math courses) 1 Open Lab providing Industrial Engineering and Technology assistance AskOnline – online tutoring for Physics, Math, Spanish and Anatomy and Physiology Scheduled Study Sessions (similar to SI) for Chemistry and Anatomy and Physiology courses

3. BEFORE THEY MEET WITH YOUR TUTOR Share pertinent information with your tutees ◦What tutoring is and what it is not ◦Decide what form of assistance best fits their need ◦Identify strengths and weaknesses of the course to determine who would best fit their need (matched with availability)

4. COMMUNICATION Intentional Communication – both verbally and through e-mail or the 5 th e-mail will be deleted prior to being read Offer opportunities to your tutors that would benefit them Straight-forward and concise sharing – limit the ambiguity Share your tutors successes with all tutors (with permission from the tutor of coarse) Promote Teamwork

5. TRAININGS Send an Agenda Ask your strong tutors to present Offer insightful exercises ◦Shoelace Tying ◦Role Playing ◦Question and Answer ◦Venting Time ◦Circular Sharing

6. TRAININGS Continued Share feedback from tutees Share your up-to-date successes Share assessment results Address your struggles with Tutors to the group (like the student in the classroom, many of them have similar issues)

7. SUPERVISION Questions distributed prior to meeting such as; ◦What have you learned through your experience? ◦Has this experience benefited you? ◦How are you most effective as a tutor? ◦What can you do to improve? ◦How can you use these experiences in your future?

8. SUPERVISION Continued Share helpful opportunities with your tutors Encourage updating their resume Listen, focus and address Discuss their coursework and grades

9. ASSESSMENT Survey Monkey What the results have shown and how to use the results in the future Connect these results to Supervision, Trainings and Communication with your tutors

10. HELPFUL LINKS http://faculty.deanza.fhda.edu/alvesdelim adiana/stories/storyReader$134 http://faculty.deanza.fhda.edu/alvesdelim adiana/stories/storyReader$134 http://www.octc.kctcs.edu/tutortraining/t utortech.html http://www.octc.kctcs.edu/tutortraining/t utortech.html http://frank.mtsu.edu/~smcdanie/ACA_3 000F/TutorTrainingHandbook.htm http://frank.mtsu.edu/~smcdanie/ACA_3 000F/TutorTrainingHandbook.htm

11. Thank You for Coming!!