2. FY13 NSAT 150 Beat our annual volume goal by 2% Overall volume grew 14% year over year Academic segment grew 44% year over year MOS 2010 grew 226%, represents two thirds of volume FY14 volume up 9% Top 10 Countries

3. 3 ExamEnglish 418: Word CoreLive 420: Excel CoreLive 422: PowerPointLive 424: AccessLive *425, 426: Word Expert3 Sep 2013 *427, 428: Excel Expert3 Sep 2013 423: Outlook1 Oct 2013 *419: SharePointJune 2014 *421: OneNoteJune 2014 13 Languages planned

5. How often do you use the knowledge and skills acquired during the certification process? My MOS certification has made me more efficient in my work. My MOS certification enables me to produce higher quality work. MOS certification improved my overall job readiness. 88% 82% 71% 83% Do you believe your MOS certification played a role in the process that led to your getting hired for this position? 44% I am known for my knowledge and skills in MS Office applications I’m certified in. 80%

7. Complete MOS 2013 rollout Stabilize volume license program Address commercial decline Partnership with Office Division, Public Sector

8. Q & A

11. ExamEnglishKorean Chinese Traditional JapaneseSpanishArabic 418: Word CoreLive30 Dec 2013 27 Jan 2014Apr 2014 420: Excel CoreLive30 Dec 2013 28 Jan 2014Apr 2014 422: PowerPointLiveJune 2014 July 2014 424: AccessLiveJune 2014 July 2014 *425, 426: Word Expert3 Sep 2013Sep 2014 Dec 2014 *427, 428: Excel Expert3 Sep 2013Sep 2014 Nov 2014Dec 2014 423: Outlook1 Oct 2013Nov 2014 Dec 2014 *419: SharePointJune 2014----- *421: OneNoteJune 2014-----

12. ExamGerman Chinese Simplified RussianPortugueseFrenchItalianDutch 418: Word CoreApr 2014July 2014 Aug 2014 420: Excel CoreApr 2014 July 2014 Oct 2013 422: PowerPointJuly 2014Aug 2014 Sep 2014 424: AccessJuly 2014Aug 2014 425, 426: Word Expert Dec 2014 427, 428: Excel Expert Dec 2014 423: OutlookDec 2014

13. MOS 2007 MOS 2010 MOS 2013 Access Track and report important information with easy-to-use database tools. Excel Achieve valuable insights with powerful analysis tools. Outlook Stay connected to your world with our most up-to-date email and calendar tools. PowerPoint Turn your ideas into impactful presentations. SharePoint Stay productive with the freedom to take shared content with you while on the go. Word Transform your ideas into professional- looking documents. One Note A single place for life’s information, note- taking and planning. MOS exams by version 13 Languages available for MOS exams Launched August 2012 Office 365 Get virtually anywhere access to the latest Office applications.

14. Specialist Word Excel PowerPoint Outlook Access SharePoint Expert Word Excel *Master *Master Cert requires Word Expert, Excel Expert, PowerPoint, and either Outlook or Access Proficiency in Microsoft Office is applications is a requirement in a variety of work fields. MOS exams mapped to key job roles

15. 80% of the work day, on average, is spent using Office, according to studies of administrative and back-office staff. 2 1 Post Microsoft Office Certification Impact on the Job (Certiport Survey, 2007) 2 Microsoft Office Specialist: Improving the Workplace, Robert Hunt, Ph.D. and Sean P. Gyll, Ph.D., 2001 MOS 2010 business impact 82% of employers believe certification directly benefits their organization. 1 89% of supervisors said Office- certified employees are more productive because of their certification. 1

16. Europe’s largest employer – 1.7 million employees 4 th largest employer worldwide Before 2010: Delivered MOS on small scale April 2010: NHS MOST Programme created www.nhsmost.co.uk MOS Success Story – National Health Services

17. 22% Average growth in uploads year-over-year The most popular IT certification in the world New MOS 2013 exams launched March 2013! #1

18. Agriculture, Food & Natural Resources Architecture & Construction Arts, A/V Tech & Communications Business Management & Administration Education & Training Finance Government & Public Administration Health Science Hospitality & Tourism Human Services Information Technology Law, Public Safety, Corrections Manufacturing Marketing Science, Technology, Engineering & Math Transportation, Distribution & Logistics Office App Word Excel PowerPoint Outlook Access SharePoint OneNote Proficiency in Microsoft Office applications is a foundational requirement for all career clusters.