1. By Terry R. Minion, c 1995-2008 Commercial Truck Success

2. Commercial Trucks 101 Basic Commercial Truck Knowledge And Sales Skill Training Provided by Commercial Truck Success Basic Commercial Truck Knowledge And Sales Skill Training Provided by Commercial Truck Success

3. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics è Terms Defined. 4 G.V.W. 4 G.V.W.R. 4 G.C.W. 4 G.C.W.R. 4 G.A.W.R. 4 C.A. 4 Tare è Terms Defined. 4 G.V.W. 4 G.V.W.R. 4 G.C.W. 4 G.C.W.R. 4 G.A.W.R. 4 C.A. 4 Tare

4. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat does G.V.W. mean? 4The letters stand for Gross Vehicle Weight. What does it mean? 4It is the weight of a vehicle AT ANY GIVEN TIME. èWhat does G.V.W. mean? 4The letters stand for Gross Vehicle Weight. What does it mean? 4It is the weight of a vehicle AT ANY GIVEN TIME.

5. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat does G.C.W. mean? 4The letters stand for Gross Combined Weight. What does it mean? 4It is the weight of a vehicle and a trailer (towed vehicle) AT ANY GIVEN TIME. èWhat does G.C.W. mean? 4The letters stand for Gross Combined Weight. What does it mean? 4It is the weight of a vehicle and a trailer (towed vehicle) AT ANY GIVEN TIME.

6. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat does G.V.W.R. mean? 4The letters stand for Gross Vehicle Weight RATING. What does it mean? 4It is the manufacturers rating of the maximum capacity of a vehicle including its own weight. èWhat does G.V.W.R. mean? 4The letters stand for Gross Vehicle Weight RATING. What does it mean? 4It is the manufacturers rating of the maximum capacity of a vehicle including its own weight.

7. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat does G.A.W.R. mean? 4The letters stand for Gross Axle Weight RATING. What does it mean? 4It is the manufacturers rating of the maximum capacity of an axle including its own weight. èWhat does G.A.W.R. mean? 4The letters stand for Gross Axle Weight RATING. What does it mean? 4It is the manufacturers rating of the maximum capacity of an axle including its own weight.

8. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat does G.C.W.R. mean? 4The letters stand for Gross Combined Weight RATING. What does it mean? 4It is the manufacturers rating of the maximum capacity of a vehicle and a trailer (towed vehicle) including its own weight. èWhat does G.C.W.R. mean? 4The letters stand for Gross Combined Weight RATING. What does it mean? 4It is the manufacturers rating of the maximum capacity of a vehicle and a trailer (towed vehicle) including its own weight.

9. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat is Tare? 4Tare is the empty weight of a vehicle. èWhat is Tare? 4Tare is the empty weight of a vehicle.

10. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat does C.A. mean? 4C.A. is the distance between the back of the cab to the center of the rear axle measured in inches. èWhat does C.A. mean? 4C.A. is the distance between the back of the cab to the center of the rear axle measured in inches.

11. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat is the difference between G.V.W. and G.V.W.R.? 4G.V.W. is what a vehicle weighs and G.V.W.R. is the maximum capacity of a vehicle including what it weighs. èWhat is the difference between G.V.W. and G.V.W.R.? 4G.V.W. is what a vehicle weighs and G.V.W.R. is the maximum capacity of a vehicle including what it weighs.

12. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èAs a “Rule of Thumb,” how is payload calculated? [Take what you’ve learned already and put your answer in the form of a formula; i.e., 2+2=4] 4G.V.W.R. - G.V.W. (Gross Vehicle Weight RATING minus Gross Vehicle Weight) èAs a “Rule of Thumb,” how is payload calculated? [Take what you’ve learned already and put your answer in the form of a formula; i.e., 2+2=4] 4G.V.W.R. - G.V.W. (Gross Vehicle Weight RATING minus Gross Vehicle Weight)

13. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhy is this only a “Rule of Thumb?” 4It doesn’t take into consideration G.A.W.R. or Load Placement. 4It also doesn’t take into consideration full fuel tanks, full passenger load, tire capacity, spring ratings, etc. èWhy is this only a “Rule of Thumb?” 4It doesn’t take into consideration G.A.W.R. or Load Placement. 4It also doesn’t take into consideration full fuel tanks, full passenger load, tire capacity, spring ratings, etc.

14. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èAs a “Rule of Thumb,” how is trailering capacity figured? [again, your answer needs to be as a formula] 4G.C.W.R - G.V.W. 4Gross Combined Weight Rating minus Gross Vehicle Weight. èAs a “Rule of Thumb,” how is trailering capacity figured? [again, your answer needs to be as a formula] 4G.C.W.R - G.V.W. 4Gross Combined Weight Rating minus Gross Vehicle Weight.

15. By Terry R. Minion, c 1995-2008 Commercial Truck Success

20. Truck Basics èWhat is torque? 4Torque is “Twisting Force.” èWhat is torque? 4Torque is “Twisting Force.”

21. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhich is more important for towing, horsepower or torque? 4Torque. Twisting force is what does the work. èWhich is more important for towing, horsepower or torque? 4Torque. Twisting force is what does the work.

22. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èRegarding towing: Basically ______ relates to how much you can tow and _____ how fast you can tow it? 4Torque and Horsepower. 4Torque will do the work, but more horsepower will help it do the work faster! èRegarding towing: Basically ______ relates to how much you can tow and _____ how fast you can tow it? 4Torque and Horsepower. 4Torque will do the work, but more horsepower will help it do the work faster!

23. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èDoes your truck line have a G.C.W.R. chart or listing? 4Yes. èDoes your truck line have a G.C.W.R. chart or listing? 4Yes.

24. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhere would you find it? 4Truck brochure, trailering guide, product information books. èWhere would you find it? 4Truck brochure, trailering guide, product information books.

25. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat is it used for? 4Calculating trailer capacity and truck requirements. èWhat is it used for? 4Calculating trailer capacity and truck requirements.

26. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWhat is a C.D.L.? 4Commercial Drivers License. èWhat is a C.D.L.? 4Commercial Drivers License.

27. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èAt what point is a C.D.L. required? 426,001 lb.. G.V.W.R. (There are others such as Air Brakes, Volatile fuels, etc., but this is the basic requirement to be concerned with) èAt what point is a C.D.L. required? 426,001 lb.. G.V.W.R. (There are others such as Air Brakes, Volatile fuels, etc., but this is the basic requirement to be concerned with)

28. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èAre C.D.L.’s only required in California? 4No. It was designed as a nationwide program. ( There were people who would get a D.U.I. and lose their license in one state, move to another and do it again. States didn’t communicate with each other.) èAre C.D.L.’s only required in California? 4No. It was designed as a nationwide program. ( There were people who would get a D.U.I. and lose their license in one state, move to another and do it again. States didn’t communicate with each other.)

29. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWho monitors and operates Truck Weigh Stations? 4C.H.P. California Highway Patrol. èWho monitors and operates Truck Weigh Stations? 4C.H.P. California Highway Patrol.

30. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Basics èWho must stop at Truck Weigh Stations? 4All commercial vehicles, except pickup trucks. èWho must stop at Truck Weigh Stations? 4All commercial vehicles, except pickup trucks.

31. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èRegarding van bodies, what does F.R.P. stand for? 4Fiberglass Reinforced Plywood. èRegarding van bodies, what does F.R.P. stand for? 4Fiberglass Reinforced Plywood.

32. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhich is more durable and longer lasting, F.R.P., or Aluminum sheet? 4F.R.P. is considerably stronger and more durable. This is the big reason that rental van companies choose F.R.P. èWhich is more durable and longer lasting, F.R.P., or Aluminum sheet? 4F.R.P. is considerably stronger and more durable. This is the big reason that rental van companies choose F.R.P.

33. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èVan bodies typically come in what heights? (There are others, but these are the most common) 484” 490” 496” 4102” èVan bodies typically come in what heights? (There are others, but these are the most common) 484” 490” 496” 4102”

34. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhat two types of bumpers typically come on van bodies? 4Step bumper. 4Dock Bumper. èWhat two types of bumpers typically come on van bodies? 4Step bumper. 4Dock Bumper.

35. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhat two types of lifts are typically put on van bodies? 4Tuck-a-way (folds up underneath the body.) 4Rail lift (folds up against the back of the body.) èWhat two types of lifts are typically put on van bodies? 4Tuck-a-way (folds up underneath the body.) 4Rail lift (folds up against the back of the body.)

36. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhat is the maximum legal width of a van body in inches? 4102” èWhat is the maximum legal width of a van body in inches? 4102”

37. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èRegarding service bodies, what two types of tops are offered? 4Open top. 4Closed top. èRegarding service bodies, what two types of tops are offered? 4Open top. 4Closed top.

38. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhich is most popular? 4Open top. ( With all of the dividers in the open top section, there is plenty of space for small items--or take out the dividers and store long tools, etc.) èWhich is most popular? 4Open top. ( With all of the dividers in the open top section, there is plenty of space for small items--or take out the dividers and store long tools, etc.)

39. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èA service body is typically 1’ shorter than a flatbed designed for the same C.A.? Why? 4A service body is heavier than a flatbed and it is typically loaded ALL of the time versus a flatbed on-loading and off-loading. 4The further away from the rear axle we go, the more problem there is with axle loading, vehicle stability (safety), etc. èA service body is typically 1’ shorter than a flatbed designed for the same C.A.? Why? 4A service body is heavier than a flatbed and it is typically loaded ALL of the time versus a flatbed on-loading and off-loading. 4The further away from the rear axle we go, the more problem there is with axle loading, vehicle stability (safety), etc.

40. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhat does P.T.O. stand for? 4Power Take-Off. èWhat does P.T.O. stand for? 4Power Take-Off.

41. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èFor a dump body, what two types of power are available to raise the body? 4Power Take-Off. (Mechanical-Hydraulic) 4Electric. (Electric-Hydraulic) èFor a dump body, what two types of power are available to raise the body? 4Power Take-Off. (Mechanical-Hydraulic) 4Electric. (Electric-Hydraulic)

42. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èA “premium” flatbed vs. a standard flatbed might have some or all of these differences. What might some of them be? 4Tapered headboard. 4Tool boxes on top or under bed. 4Rack. 4Custom apron. 4Hitch & wire connector. 4Stake-sides (generally 12-16”) 4Steel overlay. èA “premium” flatbed vs. a standard flatbed might have some or all of these differences. What might some of them be? 4Tapered headboard. 4Tool boxes on top or under bed. 4Rack. 4Custom apron. 4Hitch & wire connector. 4Stake-sides (generally 12-16”) 4Steel overlay.

43. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWould you install a 5-yard steel dump on a 15,000 Lb. G.V.W.R. truck? 4PLEASE DON’T DO THIS! 4Wet sand weighs 3,300 Lbs., per yard. 5 yards would exceed the G.V.W.R. BEFORE we put a truck or a body under it! 4Dry sand weighs 2,600 Lbs., per yard. èWould you install a 5-yard steel dump on a 15,000 Lb. G.V.W.R. truck? 4PLEASE DON’T DO THIS! 4Wet sand weighs 3,300 Lbs., per yard. 5 yards would exceed the G.V.W.R. BEFORE we put a truck or a body under it! 4Dry sand weighs 2,600 Lbs., per yard.

44. By Terry R. Minion, c 1995-2008 Commercial Truck Success Truck Body Basics èWhat capacity dump would you install on a 15k G.V.W.R. truck? 42-3 yard. èWhat capacity dump would you install on a 15k G.V.W.R. truck? 42-3 yard.

45. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Basics èWhat is the approximate G.V.W.R. range of medium duty trucks? 4Generally, it is 18,000 to 34,000 Lbs. (However, the line is blurring) èWhat is the approximate G.V.W.R. range of medium duty trucks? 4Generally, it is 18,000 to 34,000 Lbs. (However, the line is blurring)

46. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Basics Tilt-Cab 4Shorter wheel-base means shorter turning radius. 44’ longer bed for similar wheel-base. 4Driveability. It drives and handles differently. 4Cab tilts to expose engine. 4Visability. Height & Glass area. Tilt-Cab 4Shorter wheel-base means shorter turning radius. 44’ longer bed for similar wheel-base. 4Driveability. It drives and handles differently. 4Cab tilts to expose engine. 4Visability. Height & Glass area. Conventional Cab 4SAFETY. 4Longer wheel-base means better ride. 4Driveability. It drives like people are used to. 4Many options available. 4Comfortable familiarity. èDescribe as customer benefits, the differences between a tilt-cab truck vs. a conventional-cab.

47. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Basics èTrailering capacity is reliant on three basic components of a truck. What are they? 4Engine. 4Transmission. 4Rear axle (ratio). èTrailering capacity is reliant on three basic components of a truck. What are they? 4Engine. 4Transmission. 4Rear axle (ratio).

48. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Basics èRegarding tires, what is the load range letter equal to in ply-rating? èLoad Range C 6 èLoad Range D 8 èLoad Range E10 èLoad Range F12 èLoad Range G14 èRegarding tires, what is the load range letter equal to in ply-rating? èLoad Range C 6 èLoad Range D 8 èLoad Range E10 èLoad Range F12 èLoad Range G14

49. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èAs a rule of thumb, what percentage of the body should be in front of the rear axle? Why? 460% 4So neither axle is overloaded. The weight needs to be spread across both axles. èAs a rule of thumb, what percentage of the body should be in front of the rear axle? Why? 460% 4So neither axle is overloaded. The weight needs to be spread across both axles.

50. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èIf we have a truck with an 11,000 lb. G.V.W.R., and and empty weight of 6,000 lbs., as a rule of thumb what would the cargo weight rating be? 45,000 lbs. èIf we have a truck with an 11,000 lb. G.V.W.R., and and empty weight of 6,000 lbs., as a rule of thumb what would the cargo weight rating be? 45,000 lbs.

51. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èHow did you come up with this answer? (Please use the formula you’ve learned!) 4G.V.W.R. - G.V.W. èHow did you come up with this answer? (Please use the formula you’ve learned!) 4G.V.W.R. - G.V.W.

52. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èIf the G.V.W.R. of my truck is 13,000 lbs., and the rear axle weight rating is 11,000 lbs., can I carry 11,000 lbs. on it? 4Probably not, unless the truck and body weigh 2,000 lbs. or less. èIf the G.V.W.R. of my truck is 13,000 lbs., and the rear axle weight rating is 11,000 lbs., can I carry 11,000 lbs. on it? 4Probably not, unless the truck and body weigh 2,000 lbs. or less.

53. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èTypically, what length bodies would be best suited for the following C.A.’s?

54. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics

55. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èWhat does the term “Geared Speed” mean? 4It is the maximum road speed of a vehicle based on, 1) maximum engine R.P.M., 2) axle ratio, and 3) tire diameter. èWhat does the term “Geared Speed” mean? 4It is the maximum road speed of a vehicle based on, 1) maximum engine R.P.M., 2) axle ratio, and 3) tire diameter.

56. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èIf you have a 9-ton rated hoist, does that mean it will lift 9-tons? 4No. 4Using this rating will confuse customers. It is best to avoid expressing the tonnage of the hoist capacity at all. We will put the right hoist on the truck. èIf you have a 9-ton rated hoist, does that mean it will lift 9-tons? 4No. 4Using this rating will confuse customers. It is best to avoid expressing the tonnage of the hoist capacity at all. We will put the right hoist on the truck.

57. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èYou have an 11,000 lb. G.V.W.R. truck with an 11,000 lb. rear axle rating with a flatbed dump on it and an empty weight of 6,500 lbs. The hoist is rated at 7.5 tons. How much weight can you put on the bed of the truck? 44,500 lbs. èYou have an 11,000 lb. G.V.W.R. truck with an 11,000 lb. rear axle rating with a flatbed dump on it and an empty weight of 6,500 lbs. The hoist is rated at 7.5 tons. How much weight can you put on the bed of the truck? 44,500 lbs.

58. By Terry R. Minion, c 1995-2008 Commercial Truck Success More Truck Body Basics èHow did you come up with the answer? 4G.V.W.R. - G.V.W. 4It was good to ignore the other extra information that did not help you answer the question. Good job! èHow did you come up with the answer? 4G.V.W.R. - G.V.W. 4It was good to ignore the other extra information that did not help you answer the question. Good job!

59. By Terry R. Minion, c 1995-2008 Commercial Truck Success Final Exam Question èYour first responsibility is to protect the liability of the owner of the company you work for. A customer says he wants you to install a 5-yard steel dump on your 15,000 G.V.W.R. truck because he is only carrying tree bark and other light objects. What will you do? 4Good. Avoiding this sale is a good thing for everyone involved. èYour first responsibility is to protect the liability of the owner of the company you work for. A customer says he wants you to install a 5-yard steel dump on your 15,000 G.V.W.R. truck because he is only carrying tree bark and other light objects. What will you do? 4Good. Avoiding this sale is a good thing for everyone involved.

60. By Terry R. Minion, c 1995-2008 Commercial Truck Success Congratulations! You have just completed a course that will help you to better understand proper truck and body application. This will help you sell more trucks, all with the proper body and protect your dealer’s liability. Thank you for taking part on behalf of Commercial Truck Success