1. Xyleme LCMS for Documentum An ROI case study © 2009 Xyleme - All rights reserved Xyleme, Inc. / Informa plc. September 29, 2009

2.  World’s largest, publically-owned organizer of courses and conferences  2,500 subscription-based information services  12,000 events annually  40,000 academic & business books  10,000 employees  150 offices in 40 countries  Learning products in over 30 languages About Informa Plc © 2009 Xyleme - All rights reserved 2

3. The Scope of the Problem © 2009 Xyleme - All rights reserved 3  Content Development:  Business Unit X Delivery Mode X Customization X Language  Customization:  6 weeks / course  Translation:  $0.14 / word  Sharing:  0% across functions ECM LCM

4. The Repercussions © 2009 Xyleme - All rights reserved 4 “Solutions were being recreated time and time again [...] Ultimately the approach slows down the creation process, delays time to market, increases staff costs, potentially introduces errors, limits multi-modal capability and impacts customer satisfaction.” Bob Hecht Vice President of Content Strategies Informa

5. Plugging Learning into the Enterprise © 2009 Xyleme - All rights reserved 5

6. Learning lives with Enterprise Content © 2009 Xyleme - All rights reserved 6

7. Automated Workflows for Customization © 2009 Xyleme - All rights reserved 7

8. Multi-Modal Output from a Single Source © 2009 Xyleme - All rights reserved 8

9. Content that is Future-Proofed  XML is the standard for content sharing & multi-modal distribution  Often you need more than one XML standard  Learning  SCORM  Common Cartridge  Technical Docs  DITA  S1000D  Separates content from presentation  Extract text from graphics, Flash, slides and multi-media © 2009 Xyleme - All rights reserved 9

10. ROI – Cost Savings © 2009 Xyleme - All rights reserved 10

11. Translation Cost Breakdown © 2009 Xyleme - All rights reserved 11 Translating Different Versions of the Same Content Enterprise content is recreated for learning purposes Learning content is recreated due to lack of visibility/stand-alone tools Drives translation costs to $0.14 per word from $0.04 Recreating &Translating Media and PowerPoint Content Cannot extract text from graphics, flash or slides Must recreate content, translate manage new version of graphic for translated text

12. ROI – Time to Market © 2009 Xyleme - All rights reserved 12

13. ROI – New Revenue Generation © 2009 Xyleme - All rights reserved 13 “The impact to ROI and time to market indicate an improvement of 75% for smaller custom projects with a lower percentage improvement for large projects, however, the revenue impact is significantly higher in these large contracts.” Bob Hecht Vice President of Content Strategies Informa