1. Copyright © 2010 Pearson Education InternationalChapter 19 - 1 Applying and Interviewing for Employment

2. Copyright © 2010 Pearson Education InternationalChapter 19 - 2 Learning Objectives Define the purpose of application letters and explain how to apply the AIDA model to them Describe the typical sequence of job interviews Describe briefly what employers look for during an employment interview and pre- employment testing

3. Copyright © 2010 Pearson Education InternationalChapter 19 - 3 Learning Objectives List six tasks you need to complete to prepare for a successful job interview Explain the three stages of a successful employment interview Identify the most common employment messages that follow an interview and explain when you would use each one

4. Copyright © 2010 Pearson Education InternationalChapter 19 - 4 Employment Messages Application letters Job-inquiry letters Application follow-ups

5. Copyright © 2010 Pearson Education InternationalChapter 19 - 5 Application Letters Accompany the résumé –What you are sending –Why you are sending it –Benefits of reading it

6. Copyright © 2010 Pearson Education InternationalChapter 19 - 6 Tips for Application Letters Be clear and specific Show you are informed Don’t volunteer salary information Keep it short Show some personality Aim for high quality

7. Copyright © 2010 Pearson Education InternationalChapter 19 - 7 Types of Application Letters Solicited Unsolicited

8. Copyright © 2010 Pearson Education InternationalChapter 19 - 8 Using the AIDA Model Attention Interest Desire Action

9. Copyright © 2010 Pearson Education InternationalChapter 19 - 9 Application Follow-Ups Update application Show your interest Show persistence Show your commitment

10. Copyright © 2010 Pearson Education InternationalChapter 19 - 10 Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

11. Copyright © 2010 Pearson Education InternationalChapter 19 - 11 Sequence of Interviews Screening stage Selection stage Final stage

12. Copyright © 2010 Pearson Education InternationalChapter 19 - 12 Types of Interviews Structured Panel Behavioral Working Unstructured Group Situational Stress

13. Copyright © 2010 Pearson Education InternationalChapter 19 - 13 Interview Media Telephone Email and IM Video technology Virtual online

14. Copyright © 2010 Pearson Education InternationalChapter 19 - 14 What Do Employers Seek? Organization fit –Personality –Background –Style Qualifications –Education –Experience –Skills

15. Copyright © 2010 Pearson Education InternationalChapter 19 - 15 Preemployment Testing Integrity tests Personality tests Job-skills tests Substance tests Background checks

16. Copyright © 2010 Pearson Education InternationalChapter 19 - 16 Interview Preparation Learn about the organization Think ahead about questions Bolster your confidence Polish your interview style Plan to look your best Be ready when you arrive

17. Copyright © 2010 Pearson Education InternationalChapter 19 - 17 Learn About the Company Operations Markets Challenges

18. Copyright © 2010 Pearson Education InternationalChapter 19 - 18 Plan to Answer Questions The hardest decision you ever made Your greatest weaknesses Goals over the next five years What you didn’t like about prior jobs Some information about yourself

19. Copyright © 2010 Pearson Education InternationalChapter 19 - 19 Prepare Some Questions Are these my kind of people? Can I do the work and will I enjoy it? Is this the job I want? Does the job pay what I’m worth? Who would I be working for? What sort of future can I expect?

20. Copyright © 2010 Pearson Education InternationalChapter 19 - 20 Build Your Confidence Minimize weaknesses Maximize strengths Manage apprehension

21. Copyright © 2010 Pearson Education InternationalChapter 19 - 21 Polish Your Interview Style Mock interviews Nonverbal skills Voice training

22. Copyright © 2010 Pearson Education InternationalChapter 19 - 22 A Professional Image Business clothing Good grooming Appropriate behavior

23. Copyright © 2010 Pearson Education InternationalChapter 19 - 23 Be Ready When You Arrive PlanningTravelingWaiting Your Résumé Support Papers Your Portfolio The Location The Route Travel Time Review and Plan Be Professional Practice Courtesy

24. Copyright © 2010 Pearson Education InternationalChapter 19 - 24 The Interview Process 1.Warm-up stage 2.Question-and-answers 3.Close of the interview

25. Copyright © 2010 Pearson Education InternationalChapter 19 - 25 The Warm-Up Stage First impressions Body language Social skills

26. Copyright © 2010 Pearson Education InternationalChapter 19 - 26 Questions-and-Answers Deal with questions Listen to the interviewer Handle discrimination

27. Copyright © 2010 Pearson Education InternationalChapter 19 - 27 Close of the Interview Conclude gracefully Discuss salary Review notes

28. Copyright © 2010 Pearson Education InternationalChapter 19 - 28 Follow-Up After Interviews Thank-you messages Inquiry messages

29. Copyright © 2010 Pearson Education InternationalChapter 19 - 29 More Follow-Up Messages Requesting more time Accepting job offers Declining job offers Resigning from a job