1. Chapter 14 Copyright © 2014 Pearson Education, Inc.Chapter 14 - 1 Applying and Interviewing for Employment

2. 1.Submitting your résumé 2.Understanding the interview process 3.Preparing for a job interview 4.Interviewing for success 5.Following up after an interview Copyright © 2014 Pearson Education, Inc. Learning Objectives Chapter 14 - 2

3. Submitting Your Résumé Copyright © 2014 Pearson Education, Inc.Chapter 14 - 3

4. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 4 SolicitedUnsolicited Why You Are Sending It What You Are Sending Benefits of Reading It Application Letters

5. Application Letter Tips Copyright © 2014 Pearson Education, Inc.Chapter 14 - 5 Write to a specific person Clearly identify the opportunity Show you understand the company Don’t volunteer salary history

6. Application Letter Tips Copyright © 2014 Pearson Education, Inc.Chapter 14 - 6 Keep your message short Show personality but be businesslike Project confidence, not arrogance Don’t rehash your résumé

7. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 7 Using the AIDA Plan Attention Interest Desire Action

8. Résumé Follow-Up Copyright © 2014 Pearson Education, Inc.Chapter 14 - 8 Communication Professionalism Employer Instructions Closing Date

9. Has a hiring decision been made? Can you tell me what will happen next? What is the company’s time frame? Could I follow-up in another week? Can I provide additional information? Copyright © 2014 Pearson Education, Inc. Follow-Up Questions Chapter 14 - 9

10. Summary of Discussion Copyright © 2014 Pearson Education, Inc.Chapter 14 - 10

11. Understanding the Interview Process Copyright © 2014 Pearson Education, Inc.Chapter 14 - 11

12. Interview Sequence Copyright © 2014 Pearson Education, Inc.Chapter 14 - 12 ScreeningSelectionFinal Stage

13. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 13 Group Stress Situational Open-Ended Panel Working Behavioral Structured Types of Interviews

14. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 14 Interview Media Telephone Email and IM Video Technology Online Options

15. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 15 What Employers Seek SuitabilityOrganization Fit Attitudes Personal Style Background Experience Job-Related Traits Education

16. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 16 Language Knowledge and Skills Knowledge and Skills Substance Tests Substance Tests Background Checks Background Checks Integrity Personality Cognition Preemployment Tests

17. Summary of Discussion Copyright © 2014 Pearson Education, Inc.Chapter 14 - 17

18. Preparing for a Job Interview Copyright © 2014 Pearson Education, Inc.Chapter 14 - 18

19. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 19 Research the Company Operations Markets Challenges Management

20. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 20 Employer’s Questions The hardest decision you ever made Your greatest weaknesses Goals over the next five years What you didn’t like about prior jobs Relate something about yourself

21. Prepare Your Questions Copyright © 2014 Pearson Education, Inc.Chapter 14 - 21 Demonstrate Understanding Demonstrate Understanding Steer the Discussion Steer the Discussion Evaluate the Opportunity Evaluate the Opportunity Meet Interviewer Expectations Meet Interviewer Expectations

22. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 22 Boost Your Confidence Personal Value Positive Traits Strengths Preparation

23. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 23 Polish Your Style Mock Interviews Nonverbal Skills Voice Training

24. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 24 Professional Image Clothing Grooming Behavior

25. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 25 PreparingTravelingWaiting Your Résumé Support Papers Your Portfolio The Location The Route Travel Time Review Professionalism Respect Be Ready Upon Arrival

26. Summary of Discussion Copyright © 2014 Pearson Education, Inc.Chapter 14 - 26

27. Interviewing for Success Copyright © 2014 Pearson Education, Inc.Chapter 14 - 27

28. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 28 First Impression Body Language Social Skills The Warm-Up Stage

29. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 29 Asking and Responding Careful Listening Personal Questions Questions & Answers

30. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 30 Conclude Gracefully Salary Options Interview Notes Close the Interview

31. Summary of Discussion Copyright © 2014 Pearson Education, Inc.Chapter 14 - 31

32. Following Up After an Interview Copyright © 2014 Pearson Education, Inc.Chapter 14 - 32

33. Types of Messages Copyright © 2014 Pearson Education, Inc.Chapter 14 - 33 Follow-Up Message Message of Inquiry Request for More Time

34. Types of Messages Copyright © 2014 Pearson Education, Inc.Chapter 14 - 34 Letter of Acceptance Letter Declining a Job Letter of Resignation

35. Summary of Discussion Copyright © 2014 Pearson Education, Inc.Chapter 14 - 35

36. Applying and Interviewing for Employment Copyright © 2014 Pearson Education, Inc.Chapter 14 - 36

37. Copyright © 2014 Pearson Education, Inc.Chapter 14 - 37