2. Group Members: Raafye Aziz…………. 13164 Qamber Raza……… 11576 Bismah Ghalib…….. 13170 Jawad Ahmad……… 11595

3. Shell Petroleum's

4.  Global group of energy  Serving in more than 110 countries  Objectives of the Shell group (engage safely, responsibly, efficiently and profitably in oil, gas)

5. The company has an efficient and effective incorporated IS all over the world.

6.  Server system IBM AS/400 (POWER-based RISC CPU family eventually known as RS64)  ERP Software (Originally developed by J.D. Edwards for SHELL)  Database System used in ERP (Oracle and DB2) Server Hardware& Software

7.  Client/User Interface (Custom developed client software that can be installed on any PC.)  For internal e-mail (Microsoft Exchange Server. Microsoft Outlook and any Email client.)  Hardware (Branded PCs with smart card access devices.)  Network (Connected through Fiber Optic based connection provided by commercial ISP)

8.  Receiving Orders  Stock Verification  Customer’s account (credit) verification  Send confirmation to Oil Depots  Generate invoices  Schedule oil trucks route to provide oil to the respective orders.

9. The Online Transaction Processing (OLTP) system uses DB2 on the AS/400, bringing over a mission-critical application called BOSS (billing, ordering, shipping and scheduling).

10.  Receiving Orders on Shell Edge  Customer’s account  Sending confirmation  Stock verification  Invoices generation and printing  Oil trucks routes and schedules

11.  Recording sales trends  Forecasting sales  Generating reports for top management  Use information for inventory management

13. Names Location Order No. Availabl e stock Names Location Order No. Availabl e stock Order process ing system Stock availability Customer’s credit file Confirmation of order to Oil depots Delivery of orders Order file Reports Generation Sales Forecasting Inventory Management Reports Generation Sales Forecasting Inventory Management Top-Level Managers

14. Suggestions ( For Pakistan Region)  ERP systems are not implemented completely  The invoices are carried manually  No interaction of their customers with their Management Information System