1. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Extending the functionality and industry focus of Microsoft Dynamics ® CRM Extending the functionality and industry focus of Microsoft Dynamics ® CRM c360 Products Presentation c360 E-Marketing

2. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Who is c360? Division of CDC Software (NASDAQ: CHINA) Microsoft Gold Certified Partner Microsoft “Partner Choice ISV” award 25+ add-on products 1,000+ partners worldwide 3,000+ organizations run c360 products 500,000+ licenses installed “c360 is a strong business partner that continues to leverage the Microsoft Dynamics CRM platform to provide high value solutions to our customers and partners” Brad Wilson General Manager; Microsoft Dynamics CRM c360: The Leader in Microsoft Dynamics CRM Add-ons

3. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Integrated Marketing & CRM PlatformIntegrated Marketing & CRM Platform Lead Generation  Email Marketing  Web Visitor Tracking  Segmentation  Multi-Channel Campaigns  Search/PPC Management  Landing Pages  Lead Profiling Lead Generation  Email Marketing  Web Visitor Tracking  Segmentation  Multi-Channel Campaigns  Search/PPC Management  Landing Pages  Lead Profiling Lead Management  Lead Scoring  Lead Profiling  Lead Nurturing  Sales Alerting  Lead Routing  Subscription Management  Email Integration Lead Management  Lead Scoring  Lead Profiling  Lead Nurturing  Sales Alerting  Lead Routing  Subscription Management  Email Integration Lead Conversion  MS Dynamics CRM Integration  Campaign ROI Tracking  Subscription Management Lead Conversion  MS Dynamics CRM Integration  Campaign ROI Tracking  Subscription Management WorkflowWorkflow AnalyticsAnalytics IntegrationIntegration FindFind EngageEngage ConvertConvert c360 E-Marketing for MS CRM

4. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Integration with MS CRM MS CRM Contact History Tab Email Opened Email Clicked Email “Opt Out” Detailed Email Analytics and Web Forensics E-Marketing data viewed directly from MS CRM Contact E- Marketing Tab.

5. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Integration with MS CRM Marketing Lists in MS CRM Same Marketing List in E-Marketing

6. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. E-Mail Templates in MS CRM

7. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. MS CRM E-Marketing Tab

8. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Integration with MS CRM Accounts, Contact, Leads and Opportunities synchronized between MS CRM & E- Marketing Lead Scoring can be utilized to determine which information is “pushed” from E- Marketing into CRM

9. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Create an Email Campaign

10. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Create an Email Campaign

11. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Create an Email Campaign

12. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Distribution List Manager

13. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Segmentation List Builder

14. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Create an Email Campaign

15. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Trigger/Nurture Campaigns Drip Campaign Trigger Campaign

16. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. E-Mail Template

17. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. E-Mail Template

18. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Approve and Send Campaign

19. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Email Statistics

20. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Web Analytics User with email address jg*****@******.com clicked https://www306.livemeeting.com/lrs/c360_ccc/Registration.aspx?pageName=3s4jzwkz43tgr7jd&FromPublicUrl=1 at 4/15/2010 12:47:09 PM URL Visited: Microsoft CRM : Microsoft Dynamics CRM 4.0 - c360 (/) URL Visited: c360 Add-On Products, Industry Solutions and Development Tools for Microsoft Dynamics CRM (/Products.aspx) URL Visited: c360 Documents Pack for Microsoft Dynamics CRM 4.0 (/DocumentsPack.aspx) URL Visited: c360 Documents Pack for Microsoft Dynamics CRM 4.0 (/DocumentsPack.aspx) URL Visited: c360 Download Registration: c360 for Microsoft Dynamics CRM and A Microsoft Dynamics CRM Demo License (/DownloadRegister.aspx) URL Visited: c360 Documents Pack for Microsoft Dynamics CRM 4.0 (/DocumentsPack.aspx) URL Visited: c360 Download Registration: c360 for Microsoft Dynamics CRM and A Microsoft Dynamics CRM Demo License (/DownloadRegister.aspx) URL Visited: c360 Download Registration: c360 for Microsoft Dynamics CRM and A Microsoft Dynamics CRM Demo License (/DownloadRegister.aspx) URL Visited: c360 Product Resources (Quick links): c360 for Microsoft Dynamics CRM (/ProductResources.aspx) URL Visited: c360 Documents Pack for Microsoft Dynamics CRM 4.0 (/DocumentsPack.aspx)

21. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. 15-Day Trial “15 Day Trial” and Detailed Pricing Information can be found at: www.c360.com/Emarketing.aspx Fax the “c360 E-Marketing Credit Card Authorization” form to 678-668-8042 You can expect access to E-Marketing within 24-48 business hours. The 15 day trial does not include integration with a MS Dynamics CRM system, or migration of external data into E-Marketing. The trial is only to be used for evaluation and testing purposes. Bulk Email campaigns are not permitted during the trial period. Obtain a “Cancellation Request” email receipt from your c360 Account Manager prior to the end of your 15 day trial to discontinue service. After 15 days, automated Credit Card billing will commence.

22. Click to edit Master title style © 2007 c360, Inc. All Rights reserved. Contact Us 1 (888) 929-3670 www.c360.com sales@c360.com c360 Solutions 2002 Summit Boulevard Perimeter Summit Building Atlanta, Georgia 30319 Thank You For Attending