1. Conducting Effective Meetings

3. Information Where there is an interactive task within the programme it cannot be completed on- screen. It is suggested that a printed copy be made.

4. Conducting Effective Meetings Introduction

5. Conducting Effective Meetings Why have a Meeting Types of Meetings Establishing Aims & Objectives

6. Conducting Effective Meetings

10. Planning a Meeting

11. Conducting Effective Meetings Preparation Constructing an Agenda Agenda Contents

12. Conducting Effective Meetings

23. Conducting a Meeting

24. Conducting Effective Meetings Chairing a Meeting Who should Attend? Facilities Controlling a Meeting

25. Conducting Effective Meetings

41. Speaking at Meetings

42. Conducting Effective Meetings Questioning Techniques Your Voice Presenting a Case Non-Verbal Communications

43. Conducting Effective Meetings

66. Dealing with Problems

67. Conducting Effective Meetings Straying from the Agenda Achieving Results Team Meetings Problem Solving Dealing with Different Types

68. Conducting Effective Meetings

92. Minute Taking

93. Conducting Effective Meetings Types of Minutes Writing the Minutes Layout of Minutes

94. Conducting Effective Meetings

111. Test Your Knowledge

112. Conducting Effective Meetings

113. Correct

114. Conducting Effective Meetings Correct

115. Conducting Effective Meetings Correct

116. Conducting Effective Meetings Correct

117. Conducting Effective Meetings Correct

118. Conducting Effective Meetings Correct

119. Conducting Effective Meetings Correct

120. Conducting Effective Meetings Correct

121. Conducting Effective Meetings Correct

122. Conducting Effective Meetings Correct

123. Conducting Effective Meetings The contents and interests of the programmes are the copyright of Training Exchange Services and must only be used for the purpose of presentations. The contents must not, without the express permission of Training Exchange Services, be re-sold,sub-licenced or loaned in the form supplied (other than printed material). The presentation material must only be used by the named purchaser as part of his/her business activities. The contents can be printed and re-produced as and when required, however copyright remains with Training Exchange Services. Legal Action will be taken immediately against an organisation in breach of copyright. Training Exchange Services 74 Victoria Crescent Road Glasgow G12 9JN Tel: 0141-334 6122 Fax: 0141 337 5050 E-mail: info@trainexe.com Website: www.trainexe.com