1. © BQF 2014 The community for every business seeking excellent insights, tools and experiences to improve itself The British Quality Foundation

2. © BQF 2014 Awards related activity AwardSponsorBQF ActivityNext meetings InnovationTNT UKNetwork Group18 Mar, 13 May, 1 July (in your packs) LeadershipAbellioConference Workshops 11 June (in your packs) 8 May, 23 Oct Customer Satisfaction Network Group Workshops 14 May, 24 Sept, 10 Dec 20 Mar, 28 Aug Employee engagement Possible network Sustainable Future Network Group26 Mar, 18 Jun, 4 Nov Lean Six Sigma Network Group Workshop Academy 29 Apr, 9 Jul, 7 Oct, 19 Nov 6 Mar, 3 July

3. © BQF 2014 Networking Groups Health & Safety Customer Experience Sustainable Development Business Continuity Built Environment EFQM Excellence Model Lean Six Sigma Innovation Rail User Group

4. © BQF 2014 Workshops EFQM Excellence Model EFQM Model and Standards Balanced Scorecard Benchmarking Business Continuity Lean Supply Chain Management Lean Six Sigma Group Dynamics Root Cause Analysis 10 Good practices - Organisations Risk management 10 Good practices - Leaders Customer experience Leadership capability Change management 16 topics, 38 workshops Booking form in your packs, members have a free allocation