1. Developing Online Degree Programs using a Collaborative Approach with Industry Experts as SMEs Copyright: Terry Norris - 2008. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. College of Southern Nevada Located in Las Vegas, NV Three Campuses and Twelve Centers Spring 2008 – Headcount of 38,492 Spring 2008 – Online Headcount of 10,649 Online Enrollment – 25.9% Growth Developing the CSN Online Campus

3. Statement of Problem VP of Academic Affairs Commits College to Develop Online Casino Management Degree Program in Spring 2007 Must Complete Four Courses by Fall 2007 with Only One Full Time Instructor Involved with the Project

4. Partners in Project Office of eLearning at CSN Division of Workforce and Economic Development at CSN Sungard Higher Education MGM Mirage

5. Courses to be Developed GAM 105 – Survey of Gaming Regulation GAM 106 – Supervision of Casino Games GAM 108 – Slots Management I GAM 225 – Introduction to Gaming Management (Developed by Full Time Instructor)

6. Description of Process Clear That All Courses Could Not be Developed by Full Time Instructor Department Chair Gives Permission to Recruit Individuals to Develop Courses VP of Academic Affairs Suggests meeting with Director of Special Projects with DWED

7. Description of Process Director of Special Projects for the DWED Recruits Three Industry Experts to Serve as SMEs for the Course Development from MGM Mirage Meet with Industry Experts to Explain Process for Course Development

8. Description of Process Senior Vice President for Casino Operations for MGM Grand – GAM 106 Vice President and General Counsel for Bellagio – GAM 105 Vice President for Slots Operations for Mandalay Bay – GAM 108

9. Description of Process Instructional Analyst with Sungard Higher Education Worked with each SME to Develop Courses Initial Meeting Done with Phone Call All Other Correspondence by Emails

10. Description of Process Course Content Developed by SMEs Sungard Instructional Analyst imports content into LMS SMEs Review Course Content inside LMS Courses Developed over Three Month Period

11. Description of Process SMEs Receive a Stipend for Developing Courses SMEs Volunteer to Serve on Advisory Board Courses Reviewed and Approved by Department DE Committee

12. Outcomes Development of Three Quality Online Courses for Casino Management Degree Developed Working Relationship with MGM Mirage for Future Endeavors Casino Management Degree Listed on Project SAIL Web Site

13. Questions? Do you have any questions?

14. Contact Information Terry Norris Director Office of eLearning College of Southern Nevada terry.norris@csn.edu (702) 651- 5813