1. 1 Information and communication centers

2. 2 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino Index What is it? What does it offer? How to contact it? How to search the nearest ED?

3. 3 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino What is it? Europe Direct is an information and communication network launched in 2005 The network consist of 480 European Centers located in the whole EU (27 Member States) Currently there are 49 ED Local Centers in Italy

4. 4 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino What does it offer? A central information service reachable by phone or internet Local information services in every EU country providing information tailored to local needs

5. 5 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino Central Information Service. What does it offer? an immediate answer to general questions related to the EUan immediate answer to general questions related to the EU directions to the best sources of information/advice and contact details (at EU, national or local level)directions to the best sources of information/advice and contact details (at EU, national or local level) information on your rights and opportunities as an EU citizen and how to exercise them (getting a residence permit or your qualifications recognised in another EU country, how to complain about unsafe products, etc.)information on your rights and opportunities as an EU citizen and how to exercise them (getting a residence permit or your qualifications recognised in another EU country, how to complain about unsafe products, etc.) more specialised information (if necessary)more specialised information (if necessary) free postal delivery of certain EU publicationsfree postal delivery of certain EU publications

6. 6 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino How to contact the Europe Direct Central Information Service? By email Fulfilling the online form http://europa.eu/europedirect/write_to_us/mailbox/i ndex_en.htm http://europa.eu/europedirect/write_to_us/mailbox/i ndex_en.htm

7. 7 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino How to contact the Europe Direct Central Information Service? By phone 00 800 67 89 10 11 from anywhere in EU (for free) 0032-2-299 96 96 from anywhere in the world (at normal rate) Callback service - Send a text message (sms) to 0032-472- 6 7 8 9 10 with the words "Call me", and the service will call back as soon as possible During Weekdays 9.00 - 18.00 CET You can talk/write in one of the 23 EU official language

8. 8 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino Local information services. What does it offer? answers to questions on your EU rights, funding, etc.answers to questions on your EU rights, funding, etc. invitations to local EU information/networking eventsinvitations to local EU information/networking events EU documents and publicationsEU documents and publications references to other information sourcesreferences to other information sources contact details for relevant organizationscontact details for relevant organizations

9. 9 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino How to search the nearest ED? http://europa.eu/europedirect/meet_us/interactive_map/index_en.htm

10. 10 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino Europe Direct of Pesaro e Urbino www.europedirect.provincia.pu.it How to contact the ED of Pesaro e Urbino? By phone: 0039 0721 371055 By email: europedirect@provincia.ps.it or s.cappannini@provincia.ps.it

11. 11 Green Ideas for Youth Projects – Pesaro, 15th June 2012 Serena Cappannini Europe Direct - Provincia di Pesaro e Urbino Thanks for your attention!!! Serena Cappannini Europe Direct Pesaro e Urbino s.cappannini@provincia.ps.it