1. IBM Software Group Disaster Recovery Planning: Protecting Your Data from the Unexpected

2. 2 | © Copyright IBM Corporation 2001. All Rights Reserved What We Will Be Discussing Today Client to provide agenda

3. 3 | © Copyright IBM Corporation 2001. All Rights Reserved Corporations would never think of operating without adequate insurance to cover their physical assets, or insurance to cover their executives, or liability insurance. But what about another key corporate asset: data?

4. 4 | © Copyright IBM Corporation 2001. All Rights Reserved Consider These Alarming Facts: More than half of IT professionals do not think that their virus protection is adequate and expect system outages in the next year due to viruses –92% of Internet companies have no disaster recovery plan –Companies spend over $11 billion a year to recover lost data –43% of companies suffering a data loss in 1995 estimated the cost to be $5 million or more

5. 5 | © Copyright IBM Corporation 2001. All Rights Reserved What is Distributed Storage Management? Data Protection –Backup and restore –Disaster recovery Records Retention –Archiving and retrieval Efficient Use of Storage – Intelligent Media Management – “Automatic” client space management (HSM) Data that is physically distributed, but centrally managed In a multi-vendor environment

6. 6 | © Copyright IBM Corporation 2001. All Rights Reserved What Would You Do in the Event of a Disaster or Sabotage? How to ensure business continuance after a disaster? –3/5 of companies go under after an IT disaster Is your data backed up? How do you go about restoring the data? Where can you go to do the recovery? What hardware do you need? Where are your offsite backup tapes stored? Where are your base operating system tapes stored? What files belong to which client? How do you get back your applications and databases?

7. 7 | © Copyright IBM Corporation 2001. All Rights Reserved Tivoli Storage Manager Complete Storage Management –backup / restore –archive / retrieve –disaster recovery –space management (hardware space management) Scaleable from PC servers through UNIX and mid-range servers to OS/390 mainframe servers Heterogeneous platform coverage for 37 different operating environments

8. 8 | © Copyright IBM Corporation 2001. All Rights Reserved Step 1 – Install the Tivoli Storage Manager server –The Tivoli Storage Manager server is the brains of the backup Stores backed up data in flexible disk, tape and optical storage pools Maintains a relational database about what was backed up, when, to where, by whom… Creates a copy of the storage pools and database to be taken off-site for disaster recovery purposes Step 2 – Install a Tivoli Storage Manager client on the machines you want to protect –Tivoli Storage Manager client protects a machine’s data –The client sends its data to the central Tivoli Storage Manager server Effective Disaster Recovery Planning

9. 9 | © Copyright IBM Corporation 2001. All Rights Reserved Supported Environment Storage Hierarchy A single solution for managing storage and protecting data across the network SGI NumaQ APPLE Macintosh HEWLETT-PACKARD HP-UX MICROSOFT  Windows 95, 98  Windows NT  Windows NT DEC Alpha  Windows 2000, XP NOVELL NETWARE SUN MICRO- SYSTEMS  Solaris OS/400 MVS Solaris HP-UX AIX Windows Tivoli Storage Manager Server platforms SCO DB2* INFORMIX* MICROSOFT SQL Server ORACLE SAP R/3 ESS CRAY*** UNICOS FUJITSU*** Tru64 Unix Domino EMC Linux for v86 Linux for S/390 Additional Products: Tivoli Space Manager TDP for NDMP Tivoli Disaster Recovery Manager Tivoli Decision Support EDT-DistribuTAPE DiskXtender 2000 MICROSOFT Exchange Server VM Tivoli Data Protection platforms Tivoli Storage Manager Client platforms Sybase  OS/2 Warp  OS/390 UNIX System Services  AIX  AS/400 Disk Optical Tape IBM DIGITAL  OpenVMS (SSSI)***  UNIX

10. 10 | © Copyright IBM Corporation 2001. All Rights Reserved Tivoli Storage Manager Architecture

11. 11 | © Copyright IBM Corporation 2001. All Rights Reserved Step 3 – Do your backups/archives –The Tivoli Storage Manager client backs up the machine’s data to the Tivoli Storage Manager server Can do scheduled and/or on-demand backups By default, ONLY backs up the files that have changed –The Tivoli Storage Manager client can easily restore its data from the Tivoli Storage Manager server Can restore a file, directory, file system or entire system Easy to use GUIs allow the user to do the restore themselves Effective Disaster Recovery Planning

12. 12 | © Copyright IBM Corporation 2001. All Rights Reserved Backup/Restore Data Protection Incremental/selective/adaptive sub file differencing/point-in-time Multiple versions kept Policy managed System assisted restore Automated scheduling

13. 13 | © Copyright IBM Corporation 2001. All Rights Reserved Archive/Retrieve Records Retention Long-term storage Point in time copy Retention period Policy managed

14. 14 | © Copyright IBM Corporation 2001. All Rights Reserved Fully Automated Solution Policy driven scheduler 'set it and forget it' Automates backups, archives... Automates administrator tasks

15. 15 | © Copyright IBM Corporation 2001. All Rights Reserved Disk pools Optical pools Tape pools Policy Management Centrally Managed by Business Policy Centrally defined policies manage data –What data? –Where to store? –How long to keep Allow different types of data to be treated differently

16. 16 | © Copyright IBM Corporation 2001. All Rights Reserved Fully Scaleable Solution Desktop to enterprise scalability Thousands of client connections Single or multiple Tivoli Storage Manager servers Terabytes of data Sharing of storage resources between servers Electronic vaulting between servers

17. 17 | © Copyright IBM Corporation 2001. All Rights Reserved Enterprise Management Enhanced Horizontal Scalability Centralized administration of multiple servers and clients Leverage storage and staff resources Enterprise Web-based console Remote help desk support Enhanced server automation SNMP alerts SQL interface Enterprise Admin Feature Enterprise configuration & policy management Enterprise logging Enterprise command routing

18. 18 | © Copyright IBM Corporation 2001. All Rights Reserved Effective Disaster Recovery Planning Step 4 – Install Tivoli Data Protection for databases and applications –Tivoli Data Protection uses the database and application vendor’s API to protect your mission critical databases and applications –Tivoli Data Protection integrates directly with the Tivoli Storage Manager server The data is managed by the Tivoli Storage Manager server’s database The data is stored In the Tivoli Storage Manager server’s storage pools

19. 19 | © Copyright IBM Corporation 2001. All Rights Reserved Tivoli Data Protection for Applications Exploit Tivoli Storage Manager engine via new extended applications –Tivoli Data Protection Family Lotus Domino on AIX Lotus Domino on Windows NT Lotus Notes on OS/2 Microsoft SQL Server Microsoft Exchange Server Oracle Backup on AIX Oracle Backup on HP-UX Storage intensive applications –Hardware Integration EMC Symmetrix IBM ESS Tighter Integration with Key Applications Oracle Backup on Sun Solaris Oracle Backup on NT Informix DB2/UDB SAP R/3 WebSphere Application Server

20. 20 | © Copyright IBM Corporation 2001. All Rights Reserved Effective Disaster Recovery Planning Step 5 – Create a disaster recovery plan –Document, test and keep current the steps needed to recover your IT shop Which machines have high priority? Where are the backup tapes located? What type of hardware and software is needed? Who are our hardware and software vendors? What are the home phone numbers of our administrators? Where do we go to do a disaster recovery?

21. 21 | © Copyright IBM Corporation 2001. All Rights Reserved Effective Disaster Recovery Planning Step 5 – Create a disaster recovery plan - Continued –Tivoli Disaster Recovery Manager Creates a disaster recovery plan Automates many of the recovery steps Centralizes the recovery plan so it is easy to find and update Tracks offsite volumes

22. 22 | © Copyright IBM Corporation 2001. All Rights Reserved Tivoli Disaster Recovery Manager

23. 23 | © Copyright IBM Corporation 2001. All Rights Reserved Business Continuity and Disaster Recovery Services In today's distributed, multi-vendor, information-centric world, disruptions to your business' flow of information can be devastating. Reassuringly, you can......look to the people of and its Business Continuity and Disaster Recovery Services offerings to help you sift through the layers of complexity in your IT infrastructure to provide a fail safe business continuance plan, and implementation to whatever degree of completeness you desire, in order to keep your business fueled with the information your people deem critical

24. 24 | © Copyright IBM Corporation 2001. All Rights Reserved A business continuity program is only as strong as its weakest link Inadequate attention to business continuity linkage / business risk awareness Human factor impact Inadequate protection and disaster recovery plans for the business users' environment IT production and recovery configurations not properly aligned People Applications Business Processes Infrastructure Facilities Business Continuity is not simply IT Disaster Recovery… …it is a management process that relies on each component in the business chain to sustain operations at all times

25. 25 | © Copyright IBM Corporation 2001. All Rights Reserved Backup and recovery options for your multi-vendor information technology Services to help you assess and improve the recoverability of your IT infrastructure Services to help you assess the impact of a disruption to your critical business processes Business continuity services designed to protect your critical business processes Business continuity services designed, operated and managed for you by The people of can help you address your most pressing business continuity challenges (Blue bullets below represent types of services that might be offered by the Business Partner) what we do for your IT operations how to improve your approach to recovery what we do for your business why business continuity programs are essential we can do part or all of it for you Recovery Options for Multivendor Technology Recovery Options for IBM Technology Recovery Options for Networks Recovery Options for Workplace Environments Business Continuity and Security Services for e- business Enterprise Resource Planning Continuity Services Call Center Continuity Services Application Continuity Services Recoverability Assessment Recovery Strategy Definition Recovery Plan Development Recovery Process and Procedures Design Risk Management Analysis Business Impact Analysis Crisis Management Services Total Business Continuity Program Management e-business Management Services Address pressing business continuity challenges

26. 26 | © Copyright IBM Corporation 2001. All Rights Reserved How can you get your company up and running? –Tivoli Storage Manager has you covered Is your data backed up? –Yes, with Tivoli Storage Manager How do you go about restoring the data? –Tivoli Storage Manager gives you peace of mind Where can you go to do the recovery? –Tivoli Disaster Recovery Manager centralizes your recovery plan What Would You Do If Your IT Center Was Destroyed?

27. 27 | © Copyright IBM Corporation 2001. All Rights Reserved What Would You Do If Your IT Center Was Destroyed? - Continued Where are your offsite backup tapes at? What hardware do you need? –Obtain Tivoli Disaster Recovery Manager’s recovery plan –Disaster recovery plan walks you through the issues –Disaster recovery plan’s stanzas automates restore of Tivoli Storage Manager server What files belong to which client? –Tivoli Storage Manager client restores clients’ data How do you get back your applications and databases? –Tivoli Data Protection restores databases and applications

28. 28 | © Copyright IBM Corporation 2001. All Rights Reserved Effective Disaster Recovery—from Tivoli How to ensure business continuance after a disaster? Integrated Tivoli Business Continuance solution provides the needed tools –Tivoli Storage Manager –Tivoli Data Protection for databases and applications –Tivoli Disaster Recovery Manager Flexible solutions meet your business needs –Visit http://www.tivoli.com/TSM –Insert Business Partner URL here.