2. “A marketing tool and foot in the door!”  The first impression a prospective employer has of you  A selling tool that allows you to highlight to an employer how you can contribute to the company  Must convince the employer that you have the ability to fill their position  A snapshot of what you believe are your most important experiences and qualifications What is a Resume?

3. Contact Information Objective or Summary Profile Key Strengths or Core Competencies Education/Training Honors/Activities Employment and/or Internship Experience Relevant Courses Additional Information: Skills, Projects Standard Resume Sections

4. General Guidelines Length: 1 to 2 typed pages Be as concise and keep it uncluttered Recommended Font: Not smaller than 10 point Not larger than 12 point Paper: Print your resume with a high quality paper. Neutral Colors, nothing flashy Time: 10 years

5. The first line should be your name: – Larger than the LARGEST FONT used in body – Avoid using decorative fonts – Exclude titles Mr., Mrs., Ms., … Include contact address – Permanent address – Current address Include your email address – Use a professional email address – Don’t use “hotmomma@gmail.com” Include your phone number – Change the message machine to be appropriate Contact Information

6. Objective Statement (optional) A statement or targeted goal; this is where you sell the company on why you are a good fit for their job. Note: strongly suggest including it for recent graduate or career changers Generic: To obtain a position where I can apply my skills, hardworking ability, and employment history as well as become an asset to your company. Precise: To obtain a Patient Care position at Bay Medical Center where I can apply my knowledge and experience as well as become an asset.

7. Summary Profile Action and result oriented professional with extensive experience in logistics, warehouse and inventory management; self-disciplined leader with ability to troubleshoot and resolve problems in timely matter; enjoy multiple tasks/projects while keeping an eye within budget constraints. Strengths include excellent communication with all levels of personnel, and maintain strong customer and vendor relations. Summarize your key skills and qualifications pertaining to the job:

8. Key Strengths Administrative Support Customer Relations QuickBooks Accurate Record Keeping OSHA Regulations Microsoft Office 2010 PROFILE: Proven ability to pick-up and deliver products in a timely manner Knowledgeable in performing DOT and daily safety/maintenance checks Proficient in reading and understanding road maps and planning accurate/safe delivery routes Adhere to strict delivery guidelines and complete daily reports Familiar with the Driver Tech Computer System to process delivery information OR KEY STRENGTHS:

9. Format – Employer, job title, company, location and dates on the first line Don’t need name of supervisor, complete address, or contact information Each position should have at least two-three bullets – Explain role and contributions – Emphasize outcomes Increased efficiency of … by 20%” “Improved user navigation experience on …” Watch the tense – Current job uses present tense – Former jobs use past tense The Work Experience Section

10. Should only contain honors and awards earned during your time in college or for company worked for. Include academic or extracurricular items that relate to employment The Honors/Activities Section

11. Use easy-to-read language – Winston Churchill - “Use short, old words.” Get the words and punctuation correct – Errors and “broken English” are the kiss of death Follow the instructions – If the company asks for specific information, then give it to them Maintain a consistent writing style – Avoid “To apply …” then “Applying …” Avoid the use of “I” or “my” Miscellaneous Tips:

12. Stick to the truth – Don’t sprinkle buzzwords in that you really don’t understand Focus on achievements and results – Laundry lists of duties are not impressive Miscellaneous Tips:

13. Types of Resumes The most common resume styles are: CHRONOLOGICAL or FUNCTIONAL

14. Chronological Resume Style Present your employment experience and education in reverse chronological order - beginning with your MOST RECENT experiences. This style is best for people who : Are seeking employment related to last job Have a stable, solid career progression Can highlight recent achievements

16. Functional or Skills Resume Style WHY? Shifting Careers Frequently changed jobs Entering Workforce after long period of not working or have gaps in their work history ALLOWS: Focuses on skills and accomplishments Ignore experiences that do not relate to the job Place things in order of importance rather than chronological order.

18. A Paper/PDF Resume – A printed resume for use at job fairs, conferences, … – Should be clean, concise, professional, and pleasing to the eye – Use bullets, bolding, and indentation – Take this resume with you on job interviews, career breakfasts, … An Electronic Resume – A plain text resume for on-line submission – Typically must conform to employer specifications – Use left-justified and space indented formatting – If desired, use “+”, “*”, and “0” to represent bullets Format of Resumes

19. Example Job Description NEWS HERALD Circulation Customer Service Applicants must possess: Ability to communicate effectively by phone and person General knowledge of computer and data entry Ability to make customer service number 1 priority Able to be flexible with work schedule; morning and some weekend required Send resumes to lgrimes@pcnh.com or stop by 501 W. 11 th street; no phone calls. Web ID#34226723lgrimes@pcnh.com

20. MAKE IT POP!  Summary Profile  Experienced professional with customer service; build excellent rapport and effectively communicate with staff, customers and management; provide flexibility and work well under pressure; track and enter data accurately, proficient in computers and various software; ability to problem solve and mathematically inclined; dedicated and loyal to employer.  Core Competencies: Strong CommunicationFlexible works scheduleAccurate Data Entry Computer SkillsMathematical InclinedCustomer Service

21. Example Job Description NEWS HERALD Circulation Customer Service Applicants must possess:  Ability to COMMUNICATE effectively by phone and person  General knowledge of COMPUTER AND DATA ENTRY  General MATH SKILLS  Ability to make CUSTOMER SERVICE number 1 priority  Able to be FLEXIBLE WITH WORK SCHEDULE; morning and some weekend required Send resumes to lgrimes@pcnh.com or stop by 501 W. 11 th street; no phone calls. Web ID#34226723lgrimes@pcnh.com

23. Final Words An employer takes 10-20 seconds to look at your resume There is no right or wrong way to compose a resume This is your ticket into the interview

24. Contact: Leila Winther - Career Center Student Union East Room 54 (850)872-3855 Christine Etheridge - Job Placement Office Student Union East Room 54 (850)769-1551 x 3339 Lab Hours: Monday-Friday (8am-4pm) *Appointments preferred but walk-ins welcome*