1. Employee Satisfaction Survey Results for 2008 Presented by Human Resources

2. Major Areas of Interest Organizational Structure and Stability Communication Training and Development Reward and Recognition Recruitment and Retention

3. Employee Comments Morale is low due to closing programs. Employees are worried about their jobs Continue looking for funding Annual increase not just COLA Improve Behavioral Health billing Reopen the treatment facility at RPC Seek more funding sources Continue operation of current programs

4. Organizational Structure and Stability Federal and State Grant submissions Increasing client pay billing and streamlining billing process Partnership with TCC (IT, Billing, RPC) Golden Heart Project Ralph Perdue Center Residential Program Open house – May 28 th Open to clients – June 2 nd Enhanced Detox Facility Ground breaking – June 3 rd Anticipated opening January 2009

5. Employee Comments Communication with other programs Get out Newsletter Better Communication Show employees the changes that are being implemented Continual communication between TCC & Doyon Ask employees before changes are made

6. Communication New Website! – Active Updated information and forms Newsletter – Coming Informational Meetings General Staff Meetings Management Meetings Program Directors Meeting Program/ Department Meetings Special Meetings Benefits Remember – HR has an Open–Door policy

7. Employee Comments Inform new directors and new administrative assistants about new procedures More training in other fields Increase money for training Tracking staff movement towards credentials

8. Training and Development New Hire Orientation Held monthly providing organizational information Annual Training April 9 & 10, July 24 & 25, October 17 & 20 Supervisor Training Currently coordinating Specific specialty HR assist with coordination Ongoing training at staff meetings HR and other guest speakers attend per request

9. Employee Comments Recruit at Alaska Native/American Indian Events Keep good employees and get rid of bad ones Employee Incentive Programs Annual raises not just COLA Increase pay for degree requirements Shorten hiring time

10. Recruitment and Retention Recruited at AFN events and Alaska Job Fair Continue to research for advertisement and recruitment at events TCC and Doyon Conventions World Eskimo Indian Olympics Powwows Tanana Valley State Fair Compensation Package Benefits (Medical, Dental, etc.) – 88% paid by employer Short Term Disability – 100% paid by employer Retirement Plan AETNA EAP discount program Wage increases, position advancement and training opportunities

11. Employee Comments Restart Employee of the month Acknowledge all FNA Programs

12. Reward and Recognitions Employee appreciation Annual Employee Picnic – July 18 Annual Holiday Dinner – Dec 2008 Programs/ Depts. - Celebrating FNA anniversaries, birthdays and professional days Employee Recognition Program New program starts September 2008 Four times a year each Division will recognize one of their employees for an outstanding job Behavioral Health Early Childhood Division Admin and Support Services

13. Please remember: We appreciate you completing the survey. Great comments and ideas. All concerns are valid and important. Some things we can change and others we can not but we are trying to make FNA a great place to work. We will continue to make every effort in supporting FNA and our employees to help accomplish our mission.

14. Questions