1. Framework for Maintenance Management Railcar Maintenance Management Tools Carol Scarborough

2. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 2 The Role of Data in a Maintenance Plan A Maintenance Plan can be:  Re-active  Pro-active  Periodic – Time or Mileage  Condition Based  Corrective  Preventative  Predictive

3. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 3 The Role of Data in a Maintenance Plan Regardless any type of Maintenance Plan will need data to accurately track:  Costs  Types of repairs  Who is repairing your cars  What location are repairs are being done  What components are being replaced and with what  Are your components being replaced with new or reconditioned materials

4. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 4 The Role of Data in a Maintenance Plan (Cont’d)  What are the frequency of repairs  Are you seeing repeating repairs on your cars  When were certain components last replaced  How many miles do you currently have on certain components  Source of information for metrics  Source of information for budgeting

5. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 5 AAR (Railinc) Data Exchange Pricemaster Files UMLER Mileage Equipment Health Management System (EHMS) Maintenance Alerts Contract Shops Invoices w/electronic backup Estimates Scope of Work Contract info Maintenance Data - Relationship Maintenance Plan (Capture maintenance data) Invoice auditing Analysis Alerts for “Windows” Tracks invoice and exception status

6. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 6 Sources of Data Main sources of maintenance data  Car Repair Billing (CRB) AAR Repairs from Railinc via Data Exchange (DX)  CRB Redesign changed 160 byte to 500 byte format  Most railroads report via DX  Some contract shops have started using DX  AAR Pricing is enforced to pass through DX (however manual pricing is allowed, if indicated)  Minimize data entry of repairs  Be used for paperless CRB and rebuttal billing

7. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 7 Sources of Data Main sources of maintenance data  Car Repair Billing (CRB) Contract Shops  Use AAR 500 byte format  Use all AAR Field Manual reporting requirements  Will use contract rate for labor, which is less than AAR  Will use material charges which will usually be cost plus markup  Can provide “detail” lines in electronic format  Shops may have internal systems, use outside vendors or utilize Railinc’s On-Line BRC

8. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 8 Sources of Data Main sources of maintenance data  Railroad Mileage Data Reported through Car Hire Data Exchange (Railinc) Reported through Car Hire Reports monthly from railroads Monthly reporting is by:  Reporting Road  Car initial/number  Loaded and Empty miles  Date/time data is also available in the Car Hire Reports, however, that is not really valuable for maintenance data

9. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 9 Sources of Data Main sources of maintenance data  Railroad Mileage Data Monthly reporting also contains miles by state PRIVATE MILEAGE REPORT ______________________________________________________________________________ OWNER INITIAL MONTH ALLOWED DEMO DEMO FEBRUARY, 2008 ______________________________________________________________________________ STATE NO OF LOADED EMPTY TOTAL GROSS CARS MILES MILES MILES EARNINGS _______________________________________________________________________________ IA 1,130 780,435 764,314 1,544,749.00 IL 1,391 545,042 503,850 1,048,892.00 KS 5 170 895 1,065.00 MO 5 290 1,691 1,981.00 NE 1,109 1,082,769 1,078,276 2,161,045.00 WY 1,101 345,128 372,570 717,698.00 TOTAL 4,741 2,753,834 2,721,596 5,475,430.00

10. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 10 Data in a Maintenance Plan Important to have the different data types relate to each other  Repair Data To determine the who, where, frequency of repairs  Mileage Data To determine the life of components Metric of Cost per Mile Use in predictive planning

11. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 11 Example of Data Use

12. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 12 Example of Data Use

13. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 13 Example of Data Use

14. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 14 Example of Data Use

15. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 15 Data in a Maintenance Plan Data is the way you know what is happening to your cars Without it you cannot know results You cannot make decisions You cannot budget or plan Data is the key to managing any maintenance plan

16. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 16 Equipment Health What is EHMS?  Equipment Health Management System  Developed by Railinc to support ATSI  Facilitates the timely communication of specific detector data and Car Repair History (CRH) to the industry  Converts detector data into meaningful information that allows users to make decisions on the maintenance of their cars

17. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 17 Equipment Health What is EHMS?  Announced in the AAR Circular Letter c-9907, dated 8/26/04  Originally EHMS alerts were generated through the EW/MA system  Users pay for this system through the Technical Services User Fee, currently $.05 per car  Now on web at http://ehms.railinc.com or through the Railinc Single Sign On (SSO)http://ehms.railinc.com

18. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 18 Equipment Health Detectors on line:  WILD (Wheel Impact Load Detector)  ABD (Acoustic Bearing Detector)  THD (Truck Hunting Detector)  TPD (Truck Performance Detector) Others to come:  Bearing temperature trending  Wheel profile  Imbalanced/overloading of cars  Hot/Cold wheel detection, cracked wheel  Vision system, cracked axle  Other TDTI = Technology Driven Train Inspections

19. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 19 EHMS – Current Emails

20. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 20 EHMS – Current Emails

21. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 21 EHMS – Current Emails

22. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 22 EHMS What can you do in EHMS?  Allows car owners, mark owners to designate the maintenance responsible party (MRP) to receive the daily InteRRIS emails  Report repair events along with ABT  Ability to query to determine the current alert status of equipment  Allows for immediate notification of alert openings or closing events via web services

23. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 23 EHMS – Search for information Within the EHMS web system there are 3 equipment queries  “Data Query” contains the most information for the user on a car, or group of cars  “Equipment Status Query” displays the railcars queried that have open “alerts”  “Latest ABT Query” allows the user to search for the current ABT dates in Umler/EMIS

24. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 24 EHMS – Data Query

25. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 25 EHMS – Data Query

26. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 26 EHMS – Equipment Status Query

27. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 27 EHMS – Air Brake Test (ABT) Query

28. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 28 EHMS – Reporting Repairs Repairs reported through EHMS will clear alerts for other components at same location on car Reporting a wheel set replacement will automatically generate the repair for the mate wheel and axle and clear ABD alerts for bearings Currently for THD/ABD only AAR Condemnable is supported To close THD alert required to report an inspection rather than a repair

29. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 29 EHMS – Reporting Repairs Mandatory information for car repair:  Car initial and number  Who made repair  Job code  Why made code  Inspection code (in lieu of JC/WM)  SPLC  Repair date

30. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 30 EHMS – Reporting Repairs For Wheel Repairs:  Axle  Side For Truck Repair/Inspection:  Location of the truck repaired Optional:  Air Brake Test  ABTs are billable as Umler/EMIS transaction

31. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 31 EHMS – Reporting Repairs

32. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 32 EHMS

33. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 33 EHMS Rule 94 in AAR Office Manual for Equipment Health Management System Rules Umler mark owner must register in EHMS if alerts are to be sent to another party Alerts to Maintenance Responsible Party (MRP) 4 Levels of Maintenance Advisories:  1 st Alert – Window of Opportunity  2 nd Alert – Opportunistic Repairs  3 rd Alert – AAR Condemning  4 th Alert – Exceeds final alert (140 kips or higher)

34. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 34 EHMS Rule 94 in AAR Office Manual for Equipment Health Management System Rules  Item 7: Failure to report wheel replacement could result in cancellation of initial repair bill. If same wheel set is replaced for high impact with 12 months of first wheel set and the initial repair was not reported to EHMS, the car owner is entitled to repayment of the first wheel change. Car owner will file CBA – 1 st BRC and 2 nd BRC and proof that EHMS was not updated. Recovery of labor and material plus additional labor charges such as jacking, etc.

35. May 22,2008 DTE Rail Services, Inc Maintenance Management Seminar 35 EHMS EHMS can be a useful tool in your Maintenance Plan You pay for it, might as well utilize it Be sure all repair data is entered Monitor your repairs and compare windows If errors are found, take corrective action EHMS is the source of Technology Driven Inspection data