1. Universal Studios Orlando

2. Universal is good for what type of client?  Universal is ideal for those with older children and teens, as well as adults. Universal is a lot edgier than Disney, and the rides are much more extreme. Despite a Dr. Seuss area and a few other nods to little ones, there is not much for the toddler set to do. The height requirements are much higher than at Disney. It also doesn't have the Disney "magic", but it does offer quite a bit.

3. Theme Parks Universal Studios Islands of Adventure  The original park  Some rides, more shows  The reason Disney created Hollywood Studios  A lot of character interaction: Shrek, Madagascar, Scooby Doo, Woody Woodpecker, Barney, Dora the Explorer  More high tech  More rides  Soaking wet water rides  The Hulk  Mythos  Marvel Superheros  Harry Potter’s Wizarding World

4. Hogsmeade Village (Harry Potter) Forbidden Journey Flight of the Hippogriff Dragon Challenge Pumpkin Juice Butterbeer Shops Quick service restaurant No Muggles Allowed Wand purchases and ceremony at Olivanders Shows Located at Islands of Adventure

5. Diagon Alley (Under Construction) Located at Universal Studios Will have Hogwarts Express Train that will go back and forth between Diagon Alley and Hogsmeade Village (will require a hopper ticket) Full Service Restaurant: The Leaky Cauldron Olivander’s wand shop Weasleys' Wizard Wheezes, a three-story shop selling novelty items and magical jokes Borgin and Burkes in Knockturn Alley, the dark, evil part of Diagon Alley, with sinister novelty items, jokes and toys Escape from Gringotts, the main ride Madam Malkin's Robes for All Occasions with Hogwarts school ties, scarves and jumpers, wizard robes and character costumes. Magical Menagerie with stuffed plush owls, hippogriffs and other animals. Quality Quidditch Supplies with quidditch sweaters, brooms and snitches. Scribbulus with feather quills, parchment paper and stationery. Wiseacre's Wizarding Equipment with telescopes, binoculars and magnifying glasses.

6.  “Hopper” is useful here here  Tickets are paper tickets or e-tickets  VAX has Universal packages  Express pass  2 days will cover most of both the parks  Through VAX, you can also sell other parks such as Seaworld and Busch Gardens, and you can sell transportation and VIP tours Tickets

7. Dining  Brand new: NEW Universal Dining Plan-add any number from 1 to 10 days of the NEW Dining plan on to any hotel vacation for $45.99 adult and $17.99 child per day. The new dining plan is valid at over 100 locations at both Universal theme parks and CityWalk. It includes a Table Service meal, a Quick Service meal, a snack and a beverage each day for your client's chosen number of days from 1 to 10  Character meals, IOA and some resort  Dining reservations are not usually needed except for very busy times, although for Mythos they are helpful  More like regular restaurants

8. Resorts  All Deluxe  Pay for parking  Express Pass  Great pools  Boat transportation to both parks and Citywalk  Owned by Loews Hotels not Universal  Spa  Front of the line availability for restaurants

9. Resorts  Royal Pacific  Hard Rock  Portofino Bay  New Cabana Bay Beach Resort: https://www.universalorlando.com/Hotels/Cabana- Bay-Beach-Resort.aspx (NO EXPRESS PASS) https://www.universalorlando.com/Hotels/Cabana- Bay-Beach-Resort.aspx Entertainment Complex  Citywalk

10. New Transfer Option  NEW Transfer option- Meet & Greet Transfer -Walt Disney World(r) Hotel to Universal Orlando(r) On-site Hotel/to airport Transfer. Now you can combine both a Disney and Universal on-site hotel stay into one vacation! Book your client's on-site hotel vacation with Universal Vacations and add on the Meet & Greet Transfer that will pick them up at their on-site Disney hotel, transfer them over to our awesome Universal Loews on-site hotels; and also back to the MCO airport! (Or vice versa if they prefer to start at Universal). Adults are $39; and ages 17 and under are $29 for the three way transfer.

11.  Universal does Halloween up right. Like a movie set, it is not appropriate for children and is the total opposite than Mickey’s Not So Scary Halloween Party. Many people make a weekend of the party, which is offered select nights in October. It is a separate ticketed event, and also offers Express pass which is additional. They typically have at least six haunted houses, and they are serious haunted houses…think Goldilocks chopping off the bears’ heads. Haunted Horror Nights

12. How to book To book vacation packages/tickets, go through VAX For travel agent information, training, and benefits, go here: http://www.universaltravelagents.com/welco me.asp http://www.universaltravelagents.com/welco me.asp To call to book, call 1-877-801-9720 and use 3604688896 for our industry number, NOT the IATA number 3604688896

13. Questions?