1. Welcome! 2006-2007 Quality Liaisons Leaders of Continuous Improvement

2. Welcome Quality Liaisons! Introduction of trainers Introduction of trainers At your table… At your table… Introduce yourself (Name, location, position) Introduce yourself (Name, location, position) Why did you decide to be your school’s Quality Liaison? Why did you decide to be your school’s Quality Liaison?

3. Responsibilities of the Quality Liaison: Main communication channel between the District and school/department Serve as a "PDSA/Action Research” support person for the school or department (to locate resources and/or find answers to questions) Keep the momentum of action research going through discussions, conversations and sharing of information to staff

4. Purposes of Liaison Network Learn and share best practices in PDSA/Action Research and quality tool usage Network with other liaisons to share ideas and best practices Learn from each other's expertise and experiences and discuss how to deploy and enhance continuous improvement efforts in CRCSD Support the implementation of the 4 Quality Levels at the school

6. Q.L. Lotus – Responsibilities (Define what these mean to you…) Quality Liaison Support Quality Classroom Communication PDSA – Action Research Quality Tools Best Practices Resource (s) Network Staff Development

7. Resources & Housekeeping Meeting dates Meeting dates Resources tab in your binder Resources tab in your binder Web site Web site Salary Credit or Stipend? Salary Credit or Stipend? Other Other

8. The Big Question??? - Why Quality and Continuous Improvement?

9. Why Quality and Continuous Improvement? Answer: The World Has Changed Answer: The World Has Changed

10. The World is Flat ”The long-term opportunities and challenges that the flattening of the world puts before the United States are profound. Therefore, our ability to get by doing things the way we’ve been doing them…will not suffice any more.” ”The long-term opportunities and challenges that the flattening of the world puts before the United States are profound. Therefore, our ability to get by doing things the way we’ve been doing them…will not suffice any more.” Permanent Change! Permanent Change! Thomas Friedman

11. None of the top 10 jobs in 2010 exists today - Former Ed. Secretary Richard Riley The average person today will have 10 - 14 careers The average job will last 3 – 5 years - U.S. Department of Labor Changing Jobs

12. Our Challenge How do we create the learning environments that engage this generation? How do we create the learning environments that engage this generation? How do we equip these students with the skills and knowledge they need to be competitive in a global, flat world? How do we equip these students with the skills and knowledge they need to be competitive in a global, flat world?

13. Why Quality and Continuous Improvement? Answer: Students need a different set of skills to compete in today’s world Answer: Students need a different set of skills to compete in today’s world

14. What Should We Teach? Critical thinking skill areas must be addressed: Critical thinking skill areas must be addressed: Information processing skills Information processing skills Information presentation skills Information presentation skills Independent problem solving skills Independent problem solving skills Interdependent team-working skills Interdependent team-working skills

15. Why Quality and Continuous Improvement? Answer: It’s Research Based! Answer: It’s Research Based!

17. So What Will Help Us Get There? Continuous Improvement Process & Tools (4-Quality Levels) & PDSA Continuous Improvement Process & Tools (4-Quality Levels) & PDSA Data Driven Decisions Data Driven Decisions Systems Thinking Systems Thinking Alignment and focusing on the “critical few” Alignment and focusing on the “critical few”

18. Changing Mindset… A paradigm is any set of rules or regulations that defines boundaries and tells you how to behave. A paradigm is any set of rules or regulations that defines boundaries and tells you how to behave. Paradigms help us get through the day, but they also can work against us. Paradigms help us get through the day, but they also can work against us.

19. Change Process SHOCK Acceptance Rebuild Depression

20. CHANGE is more a matter of CHOICE and WILL than of ABILITY or CAPACITY. The question is: “Do you really want to?”

21. Why Quality and Continuous Improvement? Answer: To align 33 schools and get everyone on the same page Answer: To align 33 schools and get everyone on the same page

22. Why This, Why Now? Mission: To develop world-class learners and responsible citizens Mission: To develop world-class learners and responsible citizens Core Value: Data Driven Decisions Core Value: Data Driven Decisions Goal: Improve all student performance, enhance social, emotional & behavioral development Goal: Improve all student performance, enhance social, emotional & behavioral development

23. Video: Big Rocks!

24. Random Acts of Improvement Aim of the Organization Goals and Measures Aim of the Organization Aligned Acts of Improvement Goals and Measures

25. Why Quality and Continuous Improvement? Answer: To speak the same language, to set and communicate direction Answer: To speak the same language, to set and communicate direction

27. Ground rules created by students Classroom mission statements Classroom and student measurable goals Quality tools and PDSA used regularly The Continuous Improvement Classroom Classroom data centers Classroom meetings facilitated by students Student-led conferences Student data folders

28. Staff Development Summer 2006 Summer Participation = 188 staff members –144 Elementary Staff –30 middle school –13 high school Leading Continuous Improvement in the School –75 participants Quality Classroom –105 participants in 3 sections - Data Folders and Data Centers –80 participants in 3 sections

30. Staff Development Offerings 2006-2007 To be posted next week: Starting in October 15 hours for salary credit only Quality Classroom on Monday’s Data Folders & Quality Tools on Thursday’s

31. Why Quality and Continuous Improvement? Answer: To provide the highest quality education possible while preparing students to be successful and achieve at high levels Answer: To provide the highest quality education possible while preparing students to be successful and achieve at high levels

32. Our Focus This Year… Supporting PDSA at the school Supporting PDSA at the school Strengthening Building Leadership Teams (Setting and Communicating Direction) Strengthening Building Leadership Teams (Setting and Communicating Direction) Assisting in the implementation of the 4 Quality Levels Assisting in the implementation of the 4 Quality Levels Utilizing the CRCSD Deployment Instrument Utilizing the CRCSD Deployment Instrument

33. Making Connections…

37. Previewing ARDT 9/12, 9/13 The Q.L.’s role in assisting Action Research Deployment teams The Q.L.’s role in assisting Action Research Deployment teams Agenda (next week) Agenda (next week) Building the foundation Building the foundation PDSA overview PDSA overview Pre-Planning (OLL/Facilitators) Pre-Planning (OLL/Facilitators) Define the System (Flow Chart) Define the System (Flow Chart) Assess the Situation (Run Chart/Pareto) Assess the Situation (Run Chart/Pareto)

40. Flow Chart (Tool Book- 85) What is it? - A picture of any process - Drawn with standard symbols representing different types of activities - Different styles available: - Deployment - Process

41. Flow Chart Purpose - Defines the system being studied - Gets agreement - Identifies “value added” activities - Identifies “dead wood” activities” - Documents changes to the process

42. Deployment Flow Chart How is it made? 1. Define the process boundaries (starting point / stopping point). 2. Describe the process in operation. 3. Draw the People Coordinate. 4. List major steps in the process. 5. Draw the flow chart, using symbols 6. Study the flow chart.

43. Start Task Make a Decision YesNo Conduct a Meeting Report Out End of Process

44. Flow Chart Example

45. KidsParents Bed Time Initiate Bed Time Procedures Are Kids Ready For Bed? Begin Bed Time Routine Brush TeethGo Potty Put On P.J.’s YES NO Meet Need So Kids Are Ready For Bed Read Story Say Prayers Tuck In Kids Gets Into Bed

46. A flow chart is a picture of a process. Choosing the style and depth of detail depends on the purpose of the flow chart. Everyone involved with the process should help in construction and agree on a picture. A flow chart is a dynamic tool which should be changed when process changes are made.

47. Flow Chart Let’s practice the “Flow Chart tool” At your table, create a flow chart for making a peanut butter and jelly sandwich (or some other academic process in the classroom- you choose)

48. Prior to next meeting… Share the Deployment Instrument with your Building Leadership Team and discuss how it could be used: Share the Deployment Instrument with your Building Leadership Team and discuss how it could be used: Assess baseline levels of deployment of the 4 Quality Levels in your school Assess baseline levels of deployment of the 4 Quality Levels in your school Use data from the instrument to determine what support is needed at the school level Use data from the instrument to determine what support is needed at the school level Provide support to your Action Research Deployment Team Provide support to your Action Research Deployment Team

49. Final Thoughts… Questions? Questions? Comments? Comments? Meeting Evaluation Meeting Evaluation Next Meeting- October 5th Next Meeting- October 5th Thank you- Leaders of Continuous Improvement!