1. Tertiary Education Management Conference 2006 Cashless Campus I Andrews

2. Cashless Campus Tertiary Education Management Conference - Workshop Iain Andrews - Financial Services Group 30 th August 2006

3. Some Problem Areas? PAYMENTS Cash on Campus Cost effective collection and reconciliation of fees by numerous entities Significant peaks in demand SERVICES Competitive need to increase services for students/staff SECURITY / IDENTITY Student/Staff physical identity Student/Staff on-line identity

4. Student Activity Cycle Registration Enrolment Student Services Payments Fees Certificates Alumni Access Card

5. Are you here? ACT Canberra Institute of Technology University of Canberra NSW The University of Newcastle The University of New England The University of New South Wales Southern Cross University University of Technology Sydney University of Western Sydney QLD Central Queensland University Queensland University of Technology University of South Queensland University of the Sunshine Coast SA The University of Adelaide University of South Australia TAS University of Tasmania VIC Deakin University The University of Melbourne Victoria University of Technology RMIT WA Curtin University Edith Cowan University The University of Notre Dame Murdoch University The University of Western Australia

6. Payment Services The Biller The Customer Australia Post Pays Bill Sends Paper Bill Data File

7. Payment & Form Services Tertiary Institution Australia Post eLetter Solutions The Biller Australia Post The Customer Sends Bill & Form Pays Bill & Lodges Form Sends Form Data File

8. Payment & Form & ID Services Tertiary Institution Australia Post eLetter Solutions The Biller Australia Post The Customer Sends Bill & Form Pays Bill & Lodges Form Sends Form + ID verification Data File Identity Services

9. Receiver ID Collect

11. Futures ? Standard Tertiary PhotoCard  cards produced on-the-spot; cost effective with existing functionality e.g. library card  Tertiary ‘Industry’ wide Smartcard based Prepaid card  like a money order but can be used anywhere (ATM, EFTPOS machines etc)

12. Summary  Workshop approach  Identified some problem areas that the cashless campus is trying to address  Provided you with awareness of Post’s capabilities for solving these problem areas  Identified gaps & future opportunities

13. Thank You For more information, Visit the Australia Post stand Building great business means working together or Iain Andrews@auspost.com.au

14. Agenda  Workshop approach  Agree key problem areas that the cashless campus is trying to address  To provide you with awareness of Post’s capabilities for addressing problem areas  Identify gaps & future opportunities

15. Post Products & Services  PostBillpay  Identity and Verification Services (ID&V)  Banking  Money Transfers

16. Postbillpay  Gives students choice In Person, By Phone and Internet Allowing payment options of bank card and credit card  Benefits to you Backed by Australia Post’s proven technology and infrastructure. Low transaction cost. Customised to suit your business. Transaction reports available same day. Funds settled next working day

17. Postbillpay - Biller Branded (Phone) Offer your students the option of paying their fees through your own phone number

18. Postbillpay - Biller Branded (Internet) Offer your students the option of paying their fees through your own website

19. Postbillpay - Payment Gateway  Add Post’s payment gateway to your Internet site  Accept Credit and Debit Cards  Access Post’s merchant Facility through the gateway

20. Postbillpay - Payment Plan Services BillsAmount Gas$500p.a. Electricity$900p.a. Student Fees$800p.a. Total$2200 / 26 payments = $87 per fortnight Giving your students the flexibility of paying multiple bills through one easy regular payment, monthly or fortnightly Example of payments: Bill smoothing service that offers a payment plan to students. Conveniently estimates the average monthly or fortnightly total of their registered bills. Works out the likely expenditure for the whole year allowing one regular payment. Alleviates the surprise of getting a large bill.

21. Identity and Verification (ID&V) Services When it comes to Identity & Verification Services, it makes sense to partner with Australia Post. Government owned and publicly trusted, Australia Post is one of the nation’s most credible corporations. Australia Post outlets are located nationwide, making them easy and convenient for your customers to access. Services include In Person Proofing PhotoCard Applications and forms Processing Receiver ID Collect VIP Online Authentication

22. ID&V - In-Person Proofing Australia Post’s In-Person Proofing service offers a convenient, independent and secure method of performing high-integrity identity checks, providing you with confidence of your students’ identity.  Identity checks include: Gatekeeper-Compliant Identity Check Australia Post 100 Point Check Photo ID Check Signature Check Tailored Identity Check

23. ID&V - Photocard - Student ID Cards Australia Post can provide photo enrolment services to organisations across Australia.  Post’s camera network supports of many state and federal government agency identity card and licence programs. Post can provide tertiary institutions the ability to utilise this network for the provision of student identity services. These can include: Off site photo capture for upload into campus systems Full off site enrolment services including ID card production Creation of a photo image database for reference by the institution (for example for exam access if student ID has been forgotten)

24. ID&V - Applications and forms processing An easier way to reach your students. Enables customers to access and lodge applications and forms for your tertiary institution at more than 3,000 postal outlets nationwide – simply and conveniently.

25. ID&V - Receiver ID Collect Additional assurance that your important items will be delivered directly into the hands of your students

26. ID&V - Electronic Authentication Services The VIP Online Authentication Service provides your organisation with a two-factor authentication solution that is low cost, easily accessible and convenient for your customers.  Features and benefits: Dramatically reduce risk of unauthorised access Low-cost and convenient. One device, multiple organisations or departments

27. Bank@Post Agency Banking Secure and easy agency banking service for personal accounts.  Features and benefits: 3100 outlets across Australia Withdrawals, deposits (cash/cheque) and check your balance No charge to the customer Over 70 financial institutions

28. Money Transfers Western Union Australia Post and Western Union make it easy for international student’s parents, friends and relatives to send them money throughout their university year. No bank account required for sender of receiver No charges for receiver Western Union Gold Cards – members services for express sending and receiver funds. Money Orders No bank account required for sender of receiver No charges for receiver Can be cashed at Post Office or any Bank American express Foreign Cheques and Cash