1. Some thoughts from… David Denmark www.tpmplanning.com Fair Transport: Are we being taken for a ride?

2. Transport – Question or Answer? Three important concepts: Mobility – ease of movement Access – ability to get to where you need to go Movement – physical act of moving, may involve transport mobility = movement + accessibility

3. PTST Public transportSpecialised transport ST PTST LFB Low Floor bus ST PTST LFB LFB + BNDST Better Network Design The Mobility Gap

4. Unmet Transport Need System Frequency Route Design Cost Physical Design Target group Physical mobility Social disadvantage Cultural issues Knowledge Travel requirements Location Service levels Distance to attractors Concentration of demand

5. Why Transport Is as it Is Utility Theory – greatest happiness for greatest number Public transport addresses the greatest concentrations of demand Commuter transport City to City transport School transport

6. Why Transport Is as it Is Need and demand for transport exists in clusters and in scatters Those in scatters get left behind Many socially excluded are scattered Scattered geographically Scattered virtually Rawls: We should seek the maximum utility of the people receiving the mimimum

7. Information Walk to stop Wait for bus Board bus Travel in bus Alight from bus Walk to destination The Accessible Journey Chain

8. Issues in the Northern Territory Network Issues Inadequate Infrastructure Poor Support Processes Problems with Fares and Funding Inadequate Information Non-transport involvement

9. Definitions can vary widely Why we do it How we do it Who does it What is Community Transport? Key characteristics

10. Definition 1 Democratic Locally based Users make decisions Not-for-profit Voluntary-managed Community-based

11. Definition 2 Choice and flexibility and able to respond to passengers needs Available for use by a wide range of people not just disabled or elderly Used where conventional public transport systems are not generally viable or appropriate Meets needs that conventional public transport does not

12. Definition 3 Could be bus service controlled by local people to taxi sharing schemes and semi-formalised lift giving. Increases service efficiency and return on investment by funders. Less formal public transport provision. Works in partnership and cooperation with other agencies Leverages transport capacity from variety of agencies and programs

13. Ways of Defining Community Transport Based on knowledge, experience, wishes or requirements No idea Some Knowledge Imperfect Knowledge Different individuals – different Experiences – different frames Some may not know they have experienced it For some it is an aspiration or an ideal Some will see it within confines of funding program or legislation

14. Not-for- Profit Social Entrepreneur Subsidised Commercial Fully Commercial DRT Mode of Operation CT

15. Typical NSW CT Operator Shopping Services Individual Transport Outings Health Related Transport

16. Typical Qld CT Operation Shopping Services Medical Transport Services Group Destination Services Social Transport Services

17. Non-HACC funded Qld CT Operation

18. Local Government run CT project

19. CT fixed route service Operated by South Sydney Community Transport Funded by City of Sydney Council

20. CT - DRT Service

21. Contracting in Perth VTF takes bookings from HACC clients VTF schedules services (share ride where possible) Jobs emailed to taxi companies

22. Key Agency Approach

23. Clay Shirky – New York University “ Here Comes Everybody: How Change Happens When People Come Together”

24. An institutional state of mind that emphasises moving people instead of the mode of transport.

25. A market for local transport A clearinghouse for transactions Alternatives to the car Services for transport disadvantaged Link travel modes Provides information and transactions Aspects of Mobility Management

26. Coordination through Mobility Management

27. Document User Agency Mobility Manager Arrange trip CT Bus Taxi Hire Car Hire Car Vol Tp Other The Mobility Office 1

28. Advocacy User Agency Mobility Manager Transport development Cannot arrange trip CT Bus Taxi Hire Car Hire Car Other New The Mobility Office 2

29. The Minibus Register UseNon-use Minibus Owners Costs to funder and owners Transport Pool Non-minibus owners Fees

30. TPM TPM TPM TPM TPM TPM TPM TPM TPM Information and advice Transport organisation and coordination (new) Transport related products and services Minibus Register Awareness and education Sales and reservations Mobility Office Possible Roles for Mobility Office

31. Transport resources Bus & Driver hours Volunteer expense Taxi Vouchers Community based agencies Share resources New services More people access services TPM TPM TPM TPM TPM TPM TPM TPM TPM Gold Coast Mobility Office

32. Gold Coast Mobility Office - Partners Funders Home and Community Care Program Gold Coast City Council Economic Development Gold Coast City Council Council Cabs Qld Department of Education Federal Dept of Transport and Regional Services Department of Veterans’ Affairs Qld Department of Housing (Community Renewal) Service Partners Bluecare Spiritus Transcord Community Transport Multicultural Communities Council Gold Coast Crossroads Gold Coast Housing Assn. Care n’ Concern Scribe Alzheimers Assn. Encompass OzCare Volunteering Gold Coast

33. Accessible Bridge Services - Sydney Regional fundholder Contracts services Regional Community Transport Plan Easy Transport Office Information Bus brokerage Advocacy Work with bus companies Accessible transport plans Work with Area Health Pilots services

34. Key part of an Integrated Model. Community Passenger Networks (SA) Providing last resort transport for the transport disadvantaged. Functions: Coordinating transport Providing information Brokering transport services

35. Modes of Operation DIY – Community (volunteer) DIY – Community (professional) Contract (agency sets service specs) Referral (agency purchases fixed service) Coordinator/Mobility Manager

36. Principles for a cooperative transport service Minimise dead and duplicate running Shared access Partnerships with non transport providers Government/commercial /community Open to all Cross-subsidyResource sharing Service Links

37. Core Funding Fares Mgt Other fundingContracts Sustainable Transport Partnerships – Mobility Management IT

38. www.tpmplanning.com Thank you for listening Any questions?