1. BARRIERS TO
COMMUNICATION

2. Outline Definition of communication barriers
Classification of communication barriers

3. Barriers Definition
They are anything that hinders the process of communication
They can be defined as the aspects or conditions that interfere with effective exchange of ideas or thoughts.

4. CLASSIFICATION OF BARRIERS
PHYSICAL BARRIERS LANGUAGE BARRIERS PSYCHOLOGICAL BARRIERS CULTURAL BARRIERS

5. 1. PHYSICAL BARRIERS

6. a. Faulty Organizational Structure
Large working area (unsuitable size)
Closed office doors
Separate areas for people of different status
It forbids team member from effective interaction with each other.

7. a. Faulty Organizational Structure
unsuitable furniture
unsuitable temperature
Inadequate lightning

8. b. Noise Physical noise (outside disturbance)
Psychological noise (absent-mindedness)
Written noise (bad handwriting/typing)

9. Physical Noise
Physical noise occurs when the sender and receiver try to communicate in a situation that is noisy.

10. Psychological Noise
Psychological noise occurs when the receiver of the message is thinking of something and not concentrating on the message itself

11. Technical Noise
Technical noise occurs when the sender and the receiver use a tool to communicate for example, a phone.
Network Facilities

12. When 2 people are communicating using the phone, and one person steps into an elevator, the signal will be lost and the communication will fail. The breakdown with the tool used to communicate is known as ‘technical noise’.

13. c. Time
Improper Time/poor timing
Usually happens when the sender is not aware of the mood of the receiver when sending the message.

14. d. Information Overload
Loading of tasks due to improper time management.
Excess number of people assigned for same task
Work overload/Information duplication.

15. 2. LANGUAGE BARRIERS Those who speak do not know
Those who know do not speak
- Random Japanese Guy

16. b. LANGUAGE BARRIERS
Different Languages
No Clarity in Speech

17. A. LANGUAGE BARRIERS
Using Jargons

18. d. PSYCHOLOGICAL BARRIERS

19. PSYCHOLOGICAL BARRIERS
FEAR
ANGER
PERCEPTION
LACK OF EMPATHY
INSECURITY
ANXIETY , STRESS & DEPRESSION
Also known as emotional barriers.
Psychological barriers can be explained as the reason for distorted communication because of human psychology problems.
They include tension, bad temper and frustration or anger directed towards a condition or a person responsible, or sometimes even towards themselves.

20. f. CROSS-CULTURAL BARRIERS

22. Cross Culture Communication
Culture is defined as the traditions, values, beliefs or practices for each society
Understanding different cultures facilitates Cross Culture Communication

23. Different Cross Cultural Barrier
Language
Values

24. Different Cross Cultural Barrier
Concept of space
Gestures

25. Thank You