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3. 100 200 400 300 400 Choice 1Choice 2Choice 3Choice 4 300 200 400 200 100 500 100

4. Row 1, Col 1 Anything that impedes, blocks or otherwise interferes with the communication from one individual to another is known as What is Barrier to Communication?

5. 1,2 Misunderstanding information because the message included several regional or local expression is a communication barrier caused by: What is semantics?

6. 1,3 Three communication barriers are: What are cultural bias, language and personal bias?

7. 1,4 When the sender or receiver is unable to write or understand the written word which barrier is this What is literacy skills?

8. 2,1 When individuals allow their own beliefs and responses to influence the way they react to each other What is personal bias?

9. 2,2 Keep it short and simple, avoid ambiguities, avoid jargon and complex words What are ways to overcome the language barriers?

10. 2,3 Making the information clear and understandable What is a way to overcome the personal bias barrier?

11. 2,4 When individuals make their own judgement based on their own culture What is cultural bias?

12. 3,1 A strong feeling or prejudice that influences your response to a situation is known as What is a bias?

13. 3,2 Conveying information or data from one person (sender) to another (receiver) is What is communication?

14. 3,3 Terminology used to specially define a specific activity profession, group or event is What is jargon?

15. 3,4 The study of the meaning of words and phrases What is semantic?

16. 4,1 The person who encodes the message is known as Who is the sender?

17. 4,2 The person who decodes the message is known as Who is the receiver?

18. 4,3 K.I.S.S is the acronym for What is keep it short and simple?

19. 4,4 Sending a message at the wrong time when someone is too busy to read is an example of What is time constraints?

20. 5,1 Clear thinking, clear speech and concise writing What are means of effective communication?

21. 5,2 Cost, speed or urgency, distance and confidentiality will determine What are methods of communication?

22. 5,3 A movement of part of the body to express an idea or meaning What is a gesture?

23. 5,4 Too much information can lead to What is overload?