1. KE’s EMu Documentation

2. New hybrid EMu photographed at KE Melbourne

3. Broadly: What material is available How we’ve designed it
How you can exploit it

4. What material is available
EMu Help
Training courses
Newsletter
KE Website
emuusers.org

5. Training Courses What courses are available: Introduction to EMu
How to use the EMu Catalogue & Support Modules (CH)
How to use the EMu Catalogue & Support Modules (NH)
Collection Management in KE EMu
EMu Reports
EMu for Application Administrators
EMu for System Managers
Data Migration

6. Training Methodology To teach, not to test Based on exercises
Self-paced

7. How to arrange training
Website: Information about what each course covers
for more details
Or contact KE Office:

8. EMu Newsletter Three times per year Includes news about: Releases
User group meetings
EMu projects
Who has joined the EMu family
Support, Help and Training
Client profiles
Did You Know and Tips and Tricks

9. Tips and Tricks and Did You Know
Some topics covered:
How to add Related information to Field Help
How to copy records in List View
How to create a List View
How to search for latitude and longitude
How to search for nothing
How to search for punctuation
How to sort records automatically following a search
How to use diacritics
Two ways to use the drag and drop technique to attach records
When to use the emusecurity utility
How to use the EMu Help

10. If you missed these:
Don’t worry – they’ve been added to a new section in the new KE Software website (details later)
They can be found in the EMu Help

11. And to make sure you don’t miss any more!
You can join the EMu Newsletter mailing list:

12. Just checking on the Hybrid!

13. KE Website http://www.kesoftware.com/
New site soon to be unleashed upon the world: sneak preview!
Important content:
Releases – Release Notes
Support & Help:
Download latest EMu Help .chm
Tips and Tricks

14. www.emuusers.org 300+ EMu users worldwide currently registered
Unmoderated
Forum for users to discuss, criticise, comment, suggest, request anything to do with EMu
KE Software staff regularly submit answers to FAQs and participate in the site's many Forums.
If you have a question about EMu, you're likely to find the answer (or someone able to answer your question) on EMuUsers.org.
You might have the answer to someone else’s question!

15. Changes to emuusers.org
KE will soon be hosting the site.
What does this mean?
Only that it will be running on our server, otherwise nothing will change:
Most important: it will remain unmoderated
Thanks Forbes and Museum Victoria!

16. EMu Help Quick look at features: Version
Organisation of information – fundamental issue for users with Help tool: how do I find what I need to know (especially if I don’t know the exact terms used by the developers and tech writers!):
High level groups
FAQs
Index, search, content (multiple locations where appropriate)

17. EMu Help: How to use it
The crux of the issue: what is the technical or use term? If you don’t know that, it’s very difficult to search for it!
To facilitate locating a specific topic we have built a variety of features in to the EMu Help.
Let's consider a scenario in which a user wants to find out how to search an attachment field to return any record that has an attachment:

18. EMu Help
Quick Tour through each section
The EMu Registry

19. Field Help & Related Information

20. Field Help & Related Information

21. Field Help & Related Information
Full details, including a list of all Context IDs for pages in the EMu Help, are available in the latest version of the EMu Help (which is available for download from our website and will also be bundled with the next release of EMu).

22. EMu Help
No Help system is perfect and we continually strive to improve the EMu Help, which is why feedback and suggestions are always welcome.