1. Job-hunting Workshop Tim Reed T.M.Reed@kent.ac.uk T.M.Reed@kent.ac.uk Careers Advisory Service www.kent.ac.uk/careers/

2. Introduction n Where to look for jobs n CV Preparation n Interview Skills n Careers Advisory Service facilities n Survival Strategies

3. Where to look for jobs Careers Advisory Service www.kent.ac.uk/careers/

5. Introduction n Where to look for jobs/internships n What else you can do?

6. Where to look n Vacancy publications www.kent.ac.uk/careers/jobs/index.htm www.kent.ac.uk/careers/jobs/index.htm n Directories www.prospects.ac.uk www.prospects.ac.uk n Employer brochures – eg. Mars @ www.mars.com/global/careers-at-mars/students.aspx www.mars.com/global/careers-at-mars/students.aspx n Specialist publications www.psychapp.co.uk/ www.psychapp.co.uk/ n Careers Fairs

7. CAREERS FAIRS - 2011 www.prospects.ac.uk/links/careerfairs Graduate Recruitment FairGraduate Recruitment Fair-Bath-1/6/2011 The National Graduate Recruitment ExhibitionThe National Graduate Recruitment Exhibition-Birmingham-3/6/2011 University of Nottingham Graduate Recruitment FairUniversity of Nottingham Graduate Recruitment Fair-East Midlands Conference Centre-6/6/2011 Yorkshire Graduate Recruitment FairYorkshire Graduate Recruitment Fair-University of Leeds-8/6/2011 Newcastle Graduate Recruitment FairNewcastle Graduate Recruitment Fair-Newcastle upon Tyne-13/6/2011 Spotlight on Graduates- Cardiff's Summer FairSpotlight on Graduates- Cardiff's Summer Fair-City Hall (Cardiff University Event)-14/6/2011 Summer Graduate FairSummer Graduate Fair-ExCeL London-15/6/2011 The Graduate Recruitment Fair @ ManchesterThe Graduate Recruitment Fair @ Manchester-Manchester-15/6/2011 Jobs FairJobs Fair-London School of Economics and Political Science-16/6/2011 Graduate Recruitment FairGraduate Recruitment Fair-Oxford Town Hall-23/6/2011

8. Where to look n Vacancy publications n Directories n Employer brochures n Specialist publications n Careers Fairs n Job Centres & LSCs n Internet sources

9. Internet sources n Institute of Practitioners in Advertising www.ipa.co.uk/ www.ipa.co.uk/ n Chartered Institute of Marketing www.cim.co.ukwww.cim.co.uk n Chartered Institute of Personnel & Development www.cipd.co.uk/ n Guardian vacancies www.jobs.guardian.co.uk/www.jobs.guardian.co.uk/

10. Excellent Websites www.kent.ac.uk/careers/sitesmen.htm www.kent.ac.uk/careers/sitesmen.htm n www.prospects.ac.uk www.prospects.ac.uk n www.get.hobsons.co.uk/ www.get.hobsons.co.uk/ n www.kent.ac.uk/careers/ www.kent.ac.uk/careers/ n www.kentgrads.org.uk/ www.kentgrads.org.uk/

11. GRADUATE SALARIES 2010-11 n Arcadia £17,500 - £23,000 + 25% store discount n AWE (Atomic Weapons Establishment) from £21,500 + final salary pension n Asda £23,000 n Sainsbury’s £23,000 - £25,000 n MI5 £23,500 + benefits - varies by function! n Marks & Spencer £24,000+ n Police (HPDS) £24,675 after initial training n Reckitt Benckiser £26,000 - £28,000 n Unilever £26,500 n Civil Service up to £27,000 n Lloyd’s £28,000 - £31,000 n Mars £29,000 + n Royal Navy £29,006 + £12,000 joining bonus n ExxonMobil £33,000+ n Linklaters £37,400 n Aldi £40,000 - £60,000 (after 3yrs) + fully expensed Audi A4

12. Where to look n Vacancy publications n Directories n Employer brochures n Specialist publications n Careers Fairs n Job Centres & LSCs n Internet n Newspapers

13. Job ads in the press www.kent.ac.uk/careers/sitespub.htm www.kent.ac.uk/careers/sitespub.htm n Actuaries - Money Management, Observer, Times n Acupuncture - Journal of Alternative & Complementary Medicine (m) n Arts Administration - The Stage, Arts Management Weekly, Guardian (Mon & Sat)

14. Where to look n Vacancy publications n Directories n Employer brochures n Specialist publications n Careers Fairs n Job Centres & LSCs n Internet n Newspapers n Recruitment Agencies

15. Recruitment Agencies www.kent.ac.uk/careers/recruit.htm www.kent.ac.uk/careers/recruit.htm n FASHION - George Ellis Recruitment n MUSIC - Handle Recruitment n ACCOUNTANCY - Hays Accountancy Personnel n SECRETARIAL - Nice People Employment Bureau n STOCKBROKING - Citifocus Ltd

16. What else can you do? www.kent.ac.uk/careers/sk/CJ.htm www.kent.ac.uk/careers/sk/CJ.htm n ask your friends n ask your relatives n ask your “network” n ask a careers adviser

17. Next Steps n Decide on the job you want n Research employers n Apply early n Discuss your ideas if you are uncertain n Change your job-hunting methods if they are not working

18. How to Prepare a CV Careers Advisory Service www.kent.ac.uk/careers/

19. Introduction n What is a CV? n When is it used? n What does it contain? n Who do you send it to? n What about the covering letter?

20. What is a CV? n One of many ways to apply n Your marketing tool n A4 – sized n Flexible & targeted n Stylized: Chronological/Skills-based n Different in other countries http://www.prospects.ac.uk http://www.eurograduate.com/planning.asp

21. When is it used? n As the main tool for on-spec applications n When requested by an employer n In support of other application information n Never without a letter n via email as attachment n When your Referee needs more info

22. What does it contain? n Personal details n Academic background n Work Experience n Interests & achievements n Additional information n References

23. John Andrews (5/11/89) 33 Union Street, Manchester, M6 3AE. Tel. 0161 351 4039 Nationality: British Email: J.Andrews@hotmail.comMob: 07727374619J.Andrews@hotmail.com EDUCATION AND QUALIFICATIONS 2008 - 2011 University of Kent at Canterbury BA (Hons.) Economics and Accounting 2:1. Final Year Subjects: Economics, Business Law and Taxation Project: "Economic Consequences of the Decline in the Kent Mining Community". 2006 - 2008 Manchester Community College. A Levels: Mathematics B, History B, Economics C. AS Level: Geography D 2001 - 2006 St. John’s Boys School, Manchester. 8 GCSEs (grades A*-C) including Mathematics, English and French. WORK EXPERIENCE Summer 2010 Tourist Information Office, Canterbury. Helping tourists, working in Bureau de Change, booking theatre and concert tickets. Summer 2009 Canterbury City Council. Accounts Clerk in Treasurer’s office. Dealing with enquiries, using computerised systems. 2008 - present Simple Simon’s Public House, Canterbury. Bar work throughout the year serving food and drinks to customers and cashing up. ACTIVITIES AND INTERESTS Secretary of the Accounting Society, involved booking speakers. Organised a charity fun run for Rag Week – raised £150. Enjoy competitive sport and play for the University football team. Other interests include current affairs and studying the Stock Market. ADDITIONAL INFORMATION IT Skills: Word, Excel, PowerPoint, Email, WWW etc. Good level of spoken French. Full, clean driving licence. REFERENCES Available on request

24. John Andrews (5/11/89) 33 Union Street, Manchester, M6 3AE. Tel. 0161 351 4039 Nationality: British Email: J.Andrews@hotmail.comMob: 07727374619J.Andrews@hotmail.com EDUCATION AND QUALIFICATIONS 2008 - 2011 University of Kent at Canterbury BA (Hons.) Economics and Accounting 2:1 Final Year Subjects: Economics, Business Law and Taxation Project: "Economic Consequences of the Decline in the Kent Mining Community". 2006 - 2008 Manchester Community College. A Levels: Mathematics B, History B, Economics C. AS Level: Geography D 2001 - 2006 St. John’s Boys School, Manchester. 8 GCSEs (grades A*-C) including Mathematics, English and French.

25. WORK EXPERIENCE Summer 2010 Tourist Information Office, Canterbury. Helping tourists, working in Bureau de Change, booking theatre and concert tickets. Summer 2009 Canterbury City Council. Accounts Clerk in Treasurer’s office. Dealing with enquiries, using computerised systems. 2008 - present Simple Simon’s Public House, Canterbury. Bar work throughout the year serving food and drinks to customers and cashing up.

26. ACTIVITIES AND INTERESTS Secretary of the Accounting Society, involved booking speakers. Organised a charity fun run for Rag Week – raised £150. Enjoy competitive sport and play for the University football team. Other interests include current affairs and studying the Stock Market. ADDITIONAL INFORMATION IT: Word, Excel, PowerPoint, Email, WWW etc. Good level of spoken French. Full, clean driving licence. REFERENCES Available on request

27. CV styles n Standard/Chronological n Skills-based n Computing/Online n Media n Legal www.kent.ac.uk/careers/cv/cvexamples.htm

28. Hints on wording n Avoid personal pronouns - No “I’s” n Start with verbs wherever possible n Use short sentences & concise phrases n Focus on accomplishments n Refer to specific projects with quantifiable results n Use personal power words

29. Personal power words created instructed analyzed produced negotiated designed calculated maintained administered controlled reviewed observed consolidated delivered founded increased studied invented supplied detected programmed recommended distributed developed solved prepared installed selected arranged formulated solved started

30. Who do you send it to? n Named company representative n Director/Manager of Personnel n Referees n OTHERS WHO REQUEST IT eg. Recruitment agencies, Postgraduate courses, Sponsorship/Funding bodies

31. Common Mistakes! n Too long n Untargeted n Disorganised n Contains errors/missspellings n Not accomplishments focused n Error examples www.createyourcv.co.uk/CMS/191_CV-Bloopers!.asp www.createyourcv.co.uk/CMS/191_CV-Bloopers!.asp

32. CV Nightmares “ Received a plague for salesman of the year.” “As indicted, I have over five years experience of analysing investments.” “I am loyal to my employer at all costs …. Please feel free to respond to my CV on my office voice mail.” Cover letter: "Thank you for your consideration. I hope to hear from you shorty!"

34. What is a good application? n Well-researched n Targeted n Accurate (content, speling, grammar) n Informative n Interesting n Easy to read n Enthusiastic

35. What about the covering letter? n One side of good quality A4 paper n Formal/conventional layout n Addressed to a named person n State position applied for & where advertised n Explain why applying n Convince the reader of your interest & suitability (egs!) n Give dates when available/can start n Sign off “Yours sincerely” (if sent to named person)

36. John Andrews 33 London Road Canterbury Kent CT2 8NE 1 st June 2011 Ms Verity Wise Graduate Recruitment Manager Great Big Bank Co. Anywhere Street London SW1 Job Reference Number 12345 (state this if it is mentioned in the advert) Dear Ms. Wise I am writing in response to your advertisement in “Prospects Finalist" for Graduate Trainees and enclose my CV for your consideration. I first became interested in retail banking through talking to a Kent graduate, currently in the second year of your Management Training programme, at the University Careers Fair. Since then, discussion with my careers adviser and with management staff at my local branch has confirmed my decision to aim for a career in this field. Through my degree course, I have been able to develop my interest in business together with my numeracy skills. While at University, I have also been able to utilise my skills in working with people through a variety of vacation jobs. My work at the Tourist Information Office was valuable in teaching me the importance of ascertaining customers’ needs and providing clear and accurate information. I will be available for interview if required at your convenience. I can be contacted at my college address (above) and look forward to hearing from you. Yours Sincerely John Andrews

37. Further Information n Careers Advisory Service website www.kent.ac.uk/careers/applicn.htm www.kent.ac.uk/careers/applicn.htm n CAS booklet “Making Applications” n AGCAS Booklet n CAS Reference Files (013 series) n Example CVs (013) n Quick Queries at the CAS n Reference Books (eg. CVs for Graduates) n DVDs “Your Job’s online” & “Looking Good on Paper”

38. Application methods n Employer’s Application Form (EAF) n Employer’s Online Application n Standard Application Form (SAF) n Curriculum Vitae (CV) n Others (?)

39. Employer’s Application Form n Contents – up to employer n Common concerns (A-level grades, alternative qualifications, Nationality, Age) n Skills-based questions – see: www.kent.ac.uk/careers/compet/skillquest.htm n Attaching a CV n References

40. Online Applications n Same as paper applications n May include a test n Better forms n Some poorer forms n Steps n Electronically scanned CVs n Text-only internet CVs n Web CVs n See www.kent.ac.uk/careers/onlineapps.htmwww.kent.ac.uk/careers/onlineapps.htm

41. Recap – you now know about …. n Different application methods n When they are used n What they should contain n What makes a good application n Who you send them to n Covering letters n Further info from the CAS

42. Interview Skills Careers Advisory Service www.kent.ac.uk/careers/

43. How not to interview Candidate: n fell and broke arm during interview n said he didn’t finish secondary school because he was kidnapped and kept in a wardrobe in France n brought a large dog to the interview n asked “Would it be a problem if I am angry most of the time?”

44. How to interview What would be good to do at an interview?

45. Introduction n What is an interview? n Using non-verbal communication n How do you prepare? n How should you dress? n How to deal with difficult questions! n What questions should you ask? n CAS facilities.

46. What is an interview? n Interaction - with questions - to get a job or a place on a course n 1:1 1:2 1:3 1:4 1:!???! n Panel; Group; 20min; 40min etc…., n Face to face/on the telephone n Your chance to meet a representative of the organization you have applied to n Stressful!

47. Using non-verbal communication n Eye Contact n Smiling n Nodding n Facial Expression n Standing n Sitting n Gestures n Tone/Volume

48. How do you prepare? n Re-read employer information n Re-read your application n Prepare some questions to ask n Remind yourself why you find this career/employer attractive n Plan how you will travel n Dress neatly and smartly

49. How should you dress? n Conformity is the rule n Suits n Harrods n Men/Women Do’s & Don’ts n Consider the employer!

50. How should you dress?

51. Mock interview Ask two questions: n Tell me about what interests you n What is your single greatest achievement?

52. How to deal with difficult questions! n Give yourself time! n The “No, but …” technique n Reflect/Deflect n Tell them research is needed n Allow yourself not to know the answer n Prepare for “obvious” questions

53. Prepare for obvious questions n Why are you applying to us? n Why have you chosen IT/marketing etc.? n What makes you suitable for this job? n Tell me more about your relevant skills. n What other jobs are you applying for? n Where do you see yourself in five years? n Why did you choose your current employer? n Why are you leaving your present employment? n What have you got out of your job? n What do you do in your spare time? What do you get out of it?

54. What should you ask? n See booklet! n Do ask a question! n Keep it brief n Ask about the work itself, not pay/perks n Prepare them in advance n Tell them something they don’t know!

55. Research both employer & job n CAS library – files, booklets, leaflets n Company internet site(s) n Other internet sites – search engines n Directories – eg. Willings Press Guide n Quality newspapers – finance section n May not find much re. small firms

56. CAS facilities n AGCAS Booklet “Going for Interviews” n Interview Skills booklet (CAS) n Reference File No. 014: First Interviews Assessment Centres Interview Reports n CAS website & Practice Interviews online www.kent.ac.uk/careers/interviews/mockivs.htm www.kent.ac.uk/careers/interviews/mockivs.htm n Online streamed interviews www.kent.ac.uk/careers-local/IntVid.htm n Reference Books (eg. “Answer the Question: Get the Job”) n Quick Query (Mon-Fri 10.30-12.30 & 2-5)

57. Careers Advisory Service facilities Careers Advisory Service www.kent.ac.uk/careers/

58. What is the ideal job?

59. The Careers Advisory Service n Location n Staff n Opening times n Services & facilities

60. Specific CAS facilities n computer-aided guidance n quick queries n careers interviews n job vacancy database n careers library

61. Careers Library n Reception n Reference information n Postgraduate prospectuses n DVDs, online PCs, free careers literature etc …..

62. And also: n Newspapers n Careers booklets n Alumni careers network n Talks & presentations

63. Careers Presentations www.kent.ac.uk/careers/casevents.htm www.kent.ac.uk/careers/casevents.htm n Making Successful Applications n Working in the UK n Tour Of The Careers Advisory Service n Presentation by Chartered Insurance Institute n Presentation by MATCHTECH Group n Canterbury Christ Church University Postgraduate Teaching Event n Choosing A Career n Interview Skills n CV Workshop n Presentation by Deloitte n Presentations by BUNAC: Work in USA & Canada Work in Australia & New Zealand n Visit by Army n Presentation by Pearson (summer internships) n Presentation by NHS West

64. How to use the CAS Begin by doing some research  Perhaps into yourself (ideas, interests, preferences)  Then into your opportunities (use vacancy lists & directories)  Use IT “Ideas Generators” such as Explorer & Prospect Planner  Attend talks/workshops/presentations etc  Quick Query at CAS  1:1 careers interview

65. Options available Advertising Armed Forces Arts admin Broadcasting Central & Local Gov’t Computing/IT Finance Fire Service Guidance/Counselling Info Management/Museums Journalism Law Marketing/Sales Management Consultancy NHS Management Personnel Police Production Management Public Relations Publishing Purchasing Retail Self-employment Social Work TEFL Teaching Tourism Transport

66. CAREERS USING HISTORY OF ART n Archivist n Arts Administrator n Auctioneer/Valuer, Fine Arts n Editorial Assistant n Exhibition Organiser n Heritage Manager n Heritage Officer/Interpreter n Historical Buildings Inspector/Conservations Officer n Lecturer, Art History (HE/FE) n Librarian, Special/Academic n Magazine Journalist n Museum/Art Gallery Curator n Museum Education Officer n Museum/Gallery Conservator/Restorer n Museum/Gallery Exhibitions Officer n Picture Researcher n School Teacher n www.prospects.ac.uk www.prospects.ac.uk

67. SURVIVAL STRATEGIES n Be clear about your area of career interest n Regularly review media and vacancy ads re. your area of career interest n Discuss your career ideas with as many people as possible n Plan a strategy for your job-hunting and applying (& review it regularly) n Keep your CV up-to-date n Consider obtaining work experience, internships, work shadowing! n Maintain a record of the applications you have made n Network with everyone you can n Consider starting a network of other graduate job-seekers n Use Recruitment Agencies n Attend Career Fairs n Employ creative job-hunting techniques as well as conventional methods n Identify your own key selling points and tell the employers you apply to about these

68. Job-hunting Workshop Tim Reed T.M.Reed@kent.ac.uk T.M.Reed@kent.ac.uk Careers Advisory Service www.kent.ac.uk/careers/